Menu

Florence MUTZIG

Blagnac

En résumé

Mes compétences :
Microsoft Office
time management
Switchboard
Microsoft Windows 9x
Hectic diary management
manage urgent incoming actions
manage incoming urgent actions
manage all information
effective management
different management
diary management
Use software skills
Top management
Software skills
Software Training
Microsoft PowerPoint
Microsoft Excel
Manage correspondence
Gastroenterology
Develop strong links
DTP
Customer Support
Corel WordPerfect
Apple Mac
Airbus A310 Aircraft

Entreprises

  • Airbus - Assistante de direction

    Blagnac maintenant
  • AIRBUS - Secretary of the Chief Financial Officer

    Blagnac 2010 - maintenant * Hectic diary management, travel and meetings organization. ;
    * Ability to cope with daily workload and manage all information to be sent rapidly, ensuring on time and on quality results. ;
    * Preparing in advance all necessary documents to the EVP to support urgent issues and usual issues. ;
  • AIRBUS - Secretary

    Blagnac 2005 - maintenant * Secretary of the SVP Government Relations, Communications & External Affairs (German)

    * Ability to work in very close relations with Medias & Governments.

    * Act as focal point for all Directorates at EVP and Top management level, EADS Members at Senior/Top Management level.

    * Ability to solve day to day issues/problems, knowing where to receive information and to whom to supply information while preserving different levels of confidentiality.

    * Participate in Meetings and prepare the minutes.

    * Preparing in advance all necessary documents to SVP to answer urgent issues on a daily basis.

    * Ability to inform, give guidelines and actions to other secretaries and ensure results on time.

    * Ensure that the SVP time management allows him to deal with priorities on time in a constantly changing environment and where urgency is key word in order to meet internal and external customer satisfaction.

    * Analyse incoming mail and take immediate actions on my own or to redirect as necessary to appropriate actionees. ;
  • SVP Quality (French) - Secretary

    2004 - 2005 * Filter all incoming mail, e-mail and phone calls and apply sound judgement in redirecting to direct reports for actions and information.

    * Preparing dossiers for meetings and sorting minutes and meetings notes to keep track of actions.

    * Hectic diary Management, travel and meetings organization.

    * At all times being discrete, professional and loyal and able to maintain confidentiality in dealing with sensitive info.

    * Ability to remain calm, level and professional within the high pressure, EC level Quality and Integration Department front line interface.

    * Proactive approach to take the initiative to manage urgent incoming actions during absence of manager.

    * Act as focal point for all OQ/GI secretaries for all matters and develop good working relations with all other secretaries being sensitive to different management styles exhibited in a multicultural environment.

    * Finalising presentations and letters prepared as rough draft by others. ;
  • EVP Quality - Secretary

    2004 - 2004
  • AIRBUS - Assistante de Direction Bilingue

    Blagnac 2000 - maintenant
  • BAE SYSTEMS - Secretary

    1998 - 2000 * Secretary of the EVP Engineering and Customer Support (British)

    * Ability to remain calm level-headed and professional within the high pressure Customer Support environment.

    * Pro-active approach to take the initiative to manage incoming urgent actions during the absence of my Manager. My experience enables me to prioritize and delegate actions appropriately.

    * Professional approach in dealing with all levels of our Company and those of Suppliers and Customers at a VIP level.

    * Ability to optimize time management according to EVP agenda, internal constraints and external requirements.

    * As the senior and most experienced secretary in the Blagnac office, provide guidance and coaching to less experienced secretaries.

    * Able to maintain confidentiality and sensitivity in dealing with sensitive information.

    * Management, implementation and control of a new electronic filing system (scan all existing and future documents on disk) for continuous improvement of the office efficiency.

    * Creation and maintenance of all Organisation Charts for the Engineering and Customer Support Department for about 1000 people (Powerpoint 97).

    * Software skills (Windows 95 office pack 97). ;
  • Aero International - Secretary

    1996 - 1998 * Secretary of the SVP Personnel (British)

    - Provide a full range of secretarial services including :

    * (Hectic) diary management ;
    * Travel organisation/Meeting organisation (often at short notice or even during journey) ;
    * Good filing system

    * Act as front line interface with people making contact with Personnel Directorate and filtering visitors/callers/post to most appropriate person in the Department.

    * Manage correspondence in French or English, including sensitive and very confidential matters to people up to and including AI(R) Supervisory Board level.

    - Use software skills (Windows 95 office pack software) to prepare presentations on various Personnel topics.

    - Develop strong links (and good working relations) with other secretaries for effective management of senior Management time/diaries/meetings etc.

    - Being sensitive to different management styles exhibited in a multi-cultural environment (there are French, English, Scottish and Italians in AI(R) and even within one nationality there are often differences e.g. North & South Italian).

    - At all times being discrete, professional and loyal.
  • ATR - Secretary & General Secretary

    Blagnac 1991 - 1995 In addition to conventional secretarial functions my job consisted in coordinating the relations between all services connected to secretary General, namely Human Resources, Public Relations, Facilities Maintenance, Health & Safety, Budget Administration, Staff Catering, Documentation.

    Software : On MACINTOSH II ci : Word Perfect, Excel, Ragtime, McDraw
  • STUDEC - Secrétaire

    Ivry-sur-Seine 1990 - 1990 * DTP (Desktop Publishing)

    Creation of technical documents for the Airbus A310 :
    Modification of technical drawings - VACBI (Aeroforamtion software).
    English typing.
  • PRO COLLECTIVITES - Secretary

    1988 - 1989 Classic tasks (mail - fax - telex - filing - invoices - typing...)
    Switchboard - 6 lines
  • PREFECTURE - Secretary

    1987 - 1988 Classic tasks (Mail - phone -typing - filing...)
  • CHAMBER OF COMMERCE - Secrétaire

    1985 - 1985 * Information desk

    Check in
    Switchboard
    Passengers information ,

Formations

Réseau

Annuaire des membres :