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Gilberto Carlito ARMANDO

BRANCA

En résumé

Personal statement
Driven Retail Manager with over five years’ experience in the Telecommunication Industry. Currently with Proven track record of success in managing a group of 15 promoters fixed in stores and 30 Merchandisers including 1 Training Manager and Assistant Retail all working under my supervision performing various activities in support of over 300 stores in open market in Luanda and 179 store of operator all over the country. Additionally, handling issues with major distributors with decision making on the selection of models to be introduced into the market, importation and promotion activities to drive sales.
A conscientious and professional personal with extensive experience in office administration, Sales, Project management, Team management and handling multiple tasks with positive results. A highly organised and efficient individual, whose thorough and precise approach to meeting the work requirement which has yielded excellent results. Recent achievements with my current employer include the implementation and installation of iRetail System which is being used by promoters and merchandisers as an innovative new Team Management system, Store information, Sales Data.


Mes compétences :
Cash handling
Office administration
Emergency assistance
Branding
Team management and handling
Team Management
Project Management
Management of promotion materials and giveaways
Budget planning
Tranings

Entreprises

  • Huawei Technologies Limitada - Retail Manager

    2011 - maintenant Huawei Technologies Limitada is a subsidiary of Huawei Technologies Ltd with
    Headquarters in China and a Branch office in Luanda. Huawei Technologies Ltd is a
    Manufacturer and supply of telecommunication equipments and provider of
    Solution to Mobile Operators and government sectors such Ministry of
    Telecommunications, Ministry of Agriculture, Ministry of Finance, Ministry
    Construction, Ministry of Transports and Network providers. The company has 3
    different business sectors as follows: Consumer business, Enterprise business and
    Operator business

    I work in Device department which deals with operator and consumer business in
    terms of Huawei mobile phones, MBB and Home devices such as Routers, TV box
    appliances, and fixed phones.

    My role involves leading a team of 15 Promoters fixed in different stores , 30
    Merchandisers visiting 4 to 8 stores per day , 1 trainining Manager and 1 Retail
    Assistant all working under my supervision. Apart from managing team, I am
    responsible for PSI reports, selection of shops for branding, giveaway support,
    construction of experience and wholesale shops, collection of sell out data from our
    partners, production of POSM materials, conduct promotional activities, recruiting,
    punishing and firing, conduct trainings and weekly meeting with the Field Force
    Team and also including policy and purchasing decisions as shown below:

    * Planning and implementing advertising campaigns and branding strategies. ;
    * Hiring, training and overseeing staff. ;
    * Setting KPI s as an evaluation measure for team ;
    * Conduct product and sales ability trainings to promoters and merchandisers
    * Distribute tasks to the field force team and collect feedback
    * Key contact person to respond all retail data and other related issues with HQ and
    Regional office
    * Prepare and present weekly reports to local management team
    * Maintain relationship and keep record of customer contacts
    * Attending international and local meetings and trainings provided by Huawei
    Technologies Limitada
    * Participate in the selection of suppliers
    * Budget planning and execution of activities ;
    * Making plans for the production of promotion materials ;
    * Management of promotion materials and giveaways from warehouse to customers
    * Planning and conducting road show and in-store promotions activities
    * Maintain Huawei image by shop branding and increasing shop coverage.
    * Achieving sales targets ;
    * Preparing timesheets, collection, check and send them to outsourcing for salary
    payment for the promoters and merchandisers
    * Installation and Implementation of iRetail system for promoters and merchandisers
    * Overseeing a major contract to provide mobile phones to a nationwide media
    company
  • Trevi Construction Company - Office Manager

    2010 - 2011 is an Italian Company with history in construction of big
    projects in all over the world and during the Construction of LNG Plant in Soyo the
    company won a tender as a subcontractor of Bechtel to supply equipments and spare
    parts that were needed for the project such as Soilmecs used for drilling. During that
    time the Company set up an office in Luanda as the Branch office and a field office in
    Soyo.

    I was appointed to look after the Luanda Branch office and reporting to the Country
    representative / Chief Financial officer based on the company requirements as below
    mentioned points:

    * Liaised with landlord for the office building contract , maintenance and rental
    payments
    * Liaised with HQ as the key contact person for Luanda office and as well with LNG
    project office in Soyo
    * Controlled all shipments with the shipping company for the clearance and delivery of
    goods into the warehouse
    * Warehouse stock management and movement of goods to project site
    * Provided financial weekly report to the Chief Financial office
    * Management of drivers for the pickup of expatriates from Airport to Company Guest
    house and made arrangements for all international flights and local flights for the
    expatriates during their arrival into Angola and their departure to their respective
    countries
    * International and local flight schedule update provided to the management team
    * Controlled all company vehicles by introducing car logs ,fuel, maintenance, insurance
    and road tax payments
    * Ordering stationaries and equipments such as printers, scanners, photo copying
    machines, furniture's cleaners and cooks
    * Maintained record of all shipments and updated the shipping status report to the
    management team
    * Issued cash advance and pocket money to the expatriates
    * Maintained Petty Cash report and provided weekly reports to the Chief financial
    officer
    * Management of timesheets and salary payments for the local staff
    * Prepared all necessary documents for ordinary and work visa applications
    submission to SME and Angolan embassy in the country of origin of applicant by fax.
    * Purchased all material requested by Field engineers ;
    * Customer service and sales
    * Cash handling
    * Project managing ;
    * Organizing and overseeing weekly team meetings ;
    * Attended business meetings with clients

    * Issued cheques to be certified by the banks for the payment of government taxes
  • Crosstech SA - Office Manager

    2008 - 2010 Crosstech SA is a commercial company and subsidiary of Foundation Swiss of Demining
    (FSD) with Headquarters' in Swiss, Geneva. Crosstech SA, provides equipments and
    services to mining and demining companies and won a contract with SOMIPA Sarl which
    won tender with ENDIAMA for Diamond exploration in Bie province, Angola and
    Crosstech SA was contracted as a Service provide to SOMIPA Sarl for landmine clearance
    in the assigned areas before the start of project
    Based on the requirements of company and customer, my main roles were as follows:

    * Liaised with landlord for the office building contract , maintenance and rental
    payments
    * Liaised with HQ as the key contact person for Luanda office, field team and
    customers
    * Controlled all air and sea shipments with the shipping company for the clearance
    and delivery of goods into the warehouse
    * Warehouse stock management and movement of goods to project site
    * Provided financial weekly report to the account department based in Manila,
    Philippines
    * Management of drivers for the pickup of expatriates from Airport to Company Guest
    house and made arrangements for all international flights and local flights for the
    expatriates during their arrival into Angola and their departure to their respective
    countries
    * Updated International and local flight schedule to the management team
    * Controlled all company vehicles by introducing car logs ,fuel, maintenance, insurance
    and road tax payments
    * Ordering stationaries and equipments such as printers, scanners, photo copying
    machines, furniture's cleaners and cooks
    * Maintained record of all shipments and updated the shipping status report to the
    management team
    * Issued cash advance and pocket money to the expatriates
    * Maintained Petty Cash report and provided weekly reports to the Chief financial
    officer
    * Management of timesheets and salary payments for the local staff
    * Prepared all necessary documents for ordinary and work visa applications
    submission to SME and Angolan embassy in the country of origin of applicant by fax.
    * Kept record of contacts of expatriates employees and visa control schedule
    * Purchased all material requested by Field Technicians ;
    * Customer service and sales
    * Cash handling
    * Project managing ;
    * Organizing and overseeing weekly team meetings

    * Attended business meetings with clients ;
    * Issued cheques to be certified by the banks for the payment of government taxes
  • Equipments & Control - Internal Sales Coordinator

    2007 - 2008 Equipments & Control is an International company with Headquarters in USA and a
    Branch office in Luanda representing Emerson Process Management with its
    headquarters in France. Equipments & Control provide services to Oil & Gas industry
    with Pressure meters, Transmitters, Valves and pulps to Chevron, Esso, Sonangol,
    SBM, BP and Total.

    The following were the main roles I took:

    * Handled Total EP account ;
    * Received Request for Quotation (RFQ) and Purchasing Orders (PO)
    * Send RFQ to Emerson Processing Management for Quotation and receive
    feedback
    * Prepared RFQ summary and forward to Total EP and make follow up
    * Received PO from customer and communicate with Emerson Processing
    Management for production
    * Received delivery dates from factory and inform customer and make all
    necessary arrangements for the clearance with the shipping company
    * Kept record of all RFQ's and PO's in hard and electronic files
    * Inform the finance department with document proof to invoice customer based
    on the PO delivered to their warehouse
    * Visited purchasing and engineering departments to follow up on the delayed
    Purchasing Orders as well as to hear from their concerns related to business
    * Identified other potential customers and introduce them to the Sales
    Management Team
    * Work close with the Sales Manager ;
    * Identified other suppliers from outside country for supply of other non Emerson
    Processing Management equipments based on the specifications requested by
    customers
  • Chemonics International - Provincial Health Coordinator

    Brest 2006 - 2007 Chemonics International Inc is an American Global non Governmental Organisation
    and in Angola won a project with USAID with a project name as ``Essential Health
    Services'' for Malaria, Reproductive Health, TB, and HIV with the Ministry of Health
    where I was employed as a Provincial Health Coordinator and took the following
    responsibilities.

    * Participated in the action plan and coordination of the essential health services as a
    project for USAID

    * Took the responsibility of assisting the technical staff in the Coordination and
    implementation of all Project- training
    * Coordinated with provincial and municipal public health authorities and local
    NGO's/CSOs as needed to facilitate the implementation of Project activities
    * Made periodic but frequent visits to all sites of EHS implementation be they health
    facilities, Municipal or Provincial departments of health or local communities
    * Took the responsibility for the expeditious execution of all field activities according
    to the work plan-that is to be sure that all activities that have been designated for
    implementation are actually occurring within the time frame stipulated
    * Monitored the implementation of standards of quality service delivery at selected
    health centres and health post, measuring all aspects of service delivery against
    standards Based Management and Recognition (SBM/R)standards, providing on -
    the job training and mentoring to health facilities and posts, as needed
    * Assisted the technical staff in monitoring of all provincial activities, including data
    collection and analysis
  • Grinaker Sarl Angola - Electrical Team Supervisor

    2004 - 2006 Grinaker Sarl is a South African Civil Construction Company and had several big projects
    in Angola such as construction of triple A main building and work shop, Sonair Hanger
    and Canteen, MBW car stand building.

    * Managed to interpret big and complicated electrical drawings for big projects and
    directed the electrical team for Concrete slab/surface tubing,
    wiring,cabling,trunking, power skirting, power pole, Db Mounting/installation
    * Received instructions from the site electrical engineer and inform the team for any
    corrections/changes
    * Monitored work, controlled all the equipments such as Electrical machines and
    electrical materials
    * Acted as a site Electrical Engineer and responded to all issues pertaining to the
    project
    * Prepared progressive reports to the site Electrical Engineer on the material used and
    made request for all material
    * Attended site meetings with site engineers and consultants

    * Participated in monthly staff meetings concerning the progress of the project ;
    * Kept attendance record of electrical team ;
    * Team management and distribution of tasks to more than 25 artisans
  • Jesuits Refugee Service - Health Team Core Facilitator

    1998 - 2002 Jesuits Refugee Service is an international Catholic Organization with the mission to
    Accompany, Serve and Advocate on behalf of refugees and other forcibly displaced
    persons in the areas of education, Healthcare, emergency assistance, livelihood activities
    and social services
    * Took the leadership in elaborating the proposals to the project director for the
    health program funding
    * Participated in UN and other implementing agencies for staff meetings and health
    task force meetings
    * Attended to several in-service and out-service workshops sponsored by Jesuits
    refugee service
    * Conducted weekly and monthly staff meetings and distributed tasks to each health
    team member
    * Compiled reports into one report and delivered a monthly report to the Director
    * Contributed plans to both the community and organization for HIV/AIDS awareness,
    caring,
    * Counselling, awareness, and identification of HIV/AIDS patients through training and

Formations

  • Frederick Taylors University (California)

    California 2011 - 2015 Bachelors of Business Administration

    City & Guilds of London, 2003 (academic Diploma attached).
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