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Gregory GOUTIER

BROSSARD

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Entreprises

  • TD CanadaTrust - Service client

    2004 - maintenant Assisted clients in solving problems encountered.
    Compiled data and promoted products and services during calls.
    Responded to incoming calls.
    Redirected calls to proper department.
    Informed clients on their accounts.
    Trained new employees.
    Responded to clients’ correspondence

  • GENERAL SECRETARIAT OF THE AFRICAN, CARIBBEAN AND PACIFIC GROUP OF STATES - Stagiaire

    2003 - 2003 Participated to the negotiations between the European Union and the ACP group of states (took minutes, wrote reports, briefed supervisors on meetings).
    Prepared a draft research paper on previous agreements between the European Union and other countries/regions.
    Submitted an analytical report for the chief of Cabinet.
    Prepared research papers as directed

  • RBC Financial Group - Service client

    2000 - 2002 Assisted clients in solving problems encountered.
    Responded to incoming calls.
    Informed clients on their accounts.
    Promoted the services of the Bank

Formations

Réseau

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