Mes compétences :
Prospection commerciale
Vente
Informatique
Négociation
Gestion de la relation client
Management
Entreprises
Swig Cafe - Auckland (New-Zealand)
- Night shift Manager/Barista/Chef
2015 - 2015I was the principal crepe maker which included making all the food preparation for the day and the day after. Making the shopping list to be sure that no items and foods were running out and obviously making crepes (on 3 different machines, cause it’s a busy place)
I was also able to make coffee (Short black, Mochaccino, Cappuccino, Latte…etc).
During night shift I was manager of the place and was in charge of customer service, having to deal with the till, managing 1 to 2 people and closing the shop.
La Crepe de Paris - Perth (Australia)
- Manager
2013 - 2014I have started as Counter Hand position. Then a few weeks after I have been responsible for all aspects such as production of new products, food preparation, taking orders, cashier, chef, trainee for the new staffs and set up the place to the market
Bouygues Telecom - Via Webhelp
- Commercial
Meudon2011 - 2013I was in charge to sale mobile phone contract, Internet box contract, insurance and others items to customer by phone. I have monthly goals that I have always reached thank to the fact that I know how to detect the needs of the client and also how to answer his buying obstacles
Keys responsibilities:
*I was reflected the corporate image of the company to the customer
*Help the customer to finalize his order through internet
*I have to help my co-worker to reach theirs monthly goals and give them some trainees.
Percy Miller
- Conseiller commercial / Apporteur d'affaires
2010 - 2011I was in charge of making contact with U.K. and French companies to find any kind of software project (B.I., C.R.M., Pay software, E.R.P…). As soon as a project was expected I had to realize a book of requirements that described what the company want, when the company want to implement it and how much was their budget.
I have to deal most of the time with the I.T director, finance Director, C.E.O of the company.
The second part of the job was to judge if the book of requirements of my co-workers was correct or if it needs to be improved.
Keys responsibilities:
*Describe the most efficiently the book of requirements.
*Give a company a quote about what they are looking for and be sure that they are keen to make this investment.
*Have a neutral point of view according to my co-workers when I have to decide if their book of requirements is completed or not.
*Reach individual and collective goals
ARMATIS
- Conseiller commercial
BOULOGNE BILLANCOURT2009 - 2010I was working for a TV channel company, which the name is Canal+ (like Foxtel in Australia).
I was in charge of calling old and current clients or customers to sale them some TV channels with at least a year contract.
I have to targeted their interests (sports, nature, movies…) and find for them the best TV package and after it negotiate with them the price of the service.
Keys responsibilities:
*Corporate image of Canal+
*Have empathy skill
*Reach individual and collective goals
Normandie Endo technologie
- Commercial-Chargé de projet
2006 - 2007During a year my goal in this company was to launch a new product and more particularly and new biopsy pliers.
I have to realize a book of requirements, then contact some company to compare what they could do for us, analyse the different possibilities and the risks on each ones. At the end I have to choice the right candidate according to our budget and requirements.
After this first step, I have to follow the pliers manufacturing and do the marketing about this new product.
Finally, I have to fix the price and launch the product on the French market.
Key responsibilities:
*Market analysis (price, concurrent, manufactory…)
*Risks analysis
*Maintain a good relation between the suppliers.
