Hajar ISSOURD

En résumé

Entreprises

• CTS COMPANY GROUP - Sales and Marketing Manager

  2014 - maintenant -Develop new marketing strategies to capture market channels with new exporting companies
  -Prospect new exporters companies and identify the decision makers within the client organization
  - Set up meetings and work with the team to develop proposals that speaks to the client’s needs
  - Negotiate appropriately with customers and handle objections by clarifying, emphasizing agreements
  -Build long term relationships with clients and ensure a high level of customer’s retention
  - Provide feedback and information on market and submit weekly reports to Top Management
  -Write online contents and manage all social media programs including blogs and forums
  

• Group Marcus Evans - Conference Producer

  2014 - maintenant

• Deloitte Nearshore - Junior Consultant

  Puteaux 2013 - 2014 -Assist the manager in determining client needs by gathering and researching data: Xerfi, Diane …
  -Summarize analytical findings and data in a coherent manner: Tables, Graphs, and Flowcharts…
  -Contribute to the creation of high quality deliverables: Benchmarks, Thematic folders, Researches …
  -Carry out quantitative studies through “DeloitteDex” and make personal presentation for the results
  -Contribute to develop new business models and make recommendations to clients
  -Make and deliver Press kits with “Factiva” for Deloitte’s clients
  

• MITC - Key Account Manager

  2013 - 2013 -Reach assigned targets for profitable sales volume (82% of the achievement of the target)
  - Maintain and expand relationships with existing clients (The customer satisfaction rate is at 92%)
  -Ensure prospecting to recruit new companies and Start-ups (On average 5 new companies per month)
  -Create, treat, manage customer’s complaints and follow up the recovery of the client’s debts
  -Contribute in the development of the Quality Management System (QMS)
  

• Mifa Group - Junior Product Manager

  Casablanca 2013 - 2013 - Conduct Competitive analysis; gather updates and information regarding the market
  -Assemble consumer rating reports by compiling and consolidating data from sales field
  -Assist in the development of the marketing plan of Yamaha products (Segmentation, targeting, 4P’s)
  -Establish the copy strategy and the media-planning in collaboration with the Marketing Director
  -Carry out Direct marketing operations (E-mailing campaigns, Flyers Distribution, Online campaigns)
  -Assess marketing operations results by identifying the key indicators (Bounce rate, response rate...)
  -Contribute in the development and the production of all the corporate events of the company
  -Represent the company in all exhibitions and trade fairs (Halieutis Exhibition, Motorcycles Day…)
  

• Fédération APEBI - In charge of marketing project

  2012 - 2012 -Conduct a member satisfaction survey in order to define the Federation new policy “SPSS”
  -Develop new B2B services for the Federation’s members based on the survey results
  -Create and launch a monthly newsletter about the IT sector and off shoring in Morocco
  -Manage the CRM application and build-up the Database for the platform
  

• Sopriam - Project Manager

  Casablanca 2012 - 2012

• Attijariwafa Bank - Intern

  2010 - 2010

• Office Chérifien des Phosphates OCP - Intern

  Casablanca 2009 - 2009

Formations

• Multi-P (Casablanca)

  Casablanca 2013 - 2013 Certificate ISO 9001

• Hassan II University (Casablanca)

  Casablanca 2010 - 2012 Master of Arts in Marketing

• Hassan II University (Casablanca)

  Casablanca 2007 - 2010 Bachelor of Arts in Business Administration

Réseau

• Abderrazzaq CHAFIK

• Adnane EL KABABI

• Amina ZAKANI

• Anass LHACHIMI

• Hind AFFIF

• Oissife MOHAMED KAMAL

• Sara LYOUSFI

• Seddik AFWALLAH

• Yassine CHAHBOUNI

• Zakaria BENNAOUI