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Halim BOURAGHDA

PARIS

En résumé

Salesforce certification ADM201 & Salescloud
Passion for working with customers, building relationships, and achieving measurable goals
Exceptional verbal and written communication skills
Self-starter with a proven track record of driving successful implementations with a high level of customer satisfaction
Experience working in a fast-paced and fluid environment
Exceptional time-management skills and track record for meeting or exceeding deadlines
Skilled at managing customer relationships, problem-solving, driving alignment, and navigating complex and challenging situations to ensure positive outcomes in a professional manner

Experience with both Large Enterprises and Mid-Market companies.
Native French with fluency in English and Arabic.

Mes compétences :
Salesforce
Persuasion
Organisation
Chef de projet
CRM
Intégration
Accompagnement
Ouverture d'esprit

Entreprises

  • Freelance - Consultant Salesforce - Administration & Salescloud certified

    2014 - maintenant - Recueil des besoins CRM pour les PME/PMI
    - Animation d'atelier avec des groupes d’utilisateurs
    - Description des processus métiers
    - Configuration et déploiement de Salesforce pour les PME/PMI
    - Formation des utilisateurs aux outils du projet
    - Accompagnement au changement.
    - Support post-projet
  • Devenson Consulting - Consultant Salesforce CRM

    Aix-en-Provence 2012 - 2014
  • Kapa IT - Consultant ECM (Livelink Opentext)

    PARIS 18 2009 - 2012
  • ECM/BPM SSII (Iles de France - Paris) - Avant ventes ECM (Livelink Opentext)

    2006 - 2009
  • Kapa Consulting – SSII (Région PACA) - Ingénieur d'affaires

    2004 - 2005

Formations

Pas de formation renseignée

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