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Hichem KASSAOUI

COURTABOEUF

En résumé

Mes compétences :
Install and configure server hardware, infrastruct
Install and configure HP management software
Manage and maintain components using appropriate t
problem solving
customer service skills
Use HP Server Management
Configuration and installation of the Administrati
HP management
Antennas

Entreprises

  • Hewlett Packard - Technical Support Engineer Rep V

    COURTABOEUF 2012 - maintenant Mission:
    * Successfully resolve technical issues (hardware and software) on HP professional servers (HP Proliant ML, DL,
    SL and Blade) and Proactive notification systems.
    * Answering technical questions. ;
    * Proactively assist internal and external customers to avoid or reduce problem occurrence. ;
    * Troubleshoot and resolve hardware issue on HP Industry Standards Servers and Business Critical Servers.

  • Hewlett Packard - Technical Support Engineer Rep III

    COURTABOEUF 2010 - 2011 Job: Technical solution Rep III
    Mission:
    * Troubleshoot and resolve hardware and software issue on HP professional desktops. ;
    * Analyze and resolve system problems quickly and efficiently.

  • Tunisie Telecom - Trainee & Technician

    2009 - 2009 Mission: Studies and measurements on digital transmission equipment.

  • Tunisie Telecom - Trainee

    2009 - 2009 Mission: Make the measurements and the necessary maintenance on various nodes constituting a local telephone
    network.

Formations

  • Higher Institute Of Technologic Studies In Telecommunications, Tunis (L'Ariana)

    L'Ariana 2006 - 2010 Diploma of Advanced Technological Studies in Telecommunications

    Specialty: Transmission
    Final project study: Study, design and simulation of multi-band antennas.

  • Institut Supérieur Des Etudes Technologique En Télécommunications (Tunis)

    Tunis 2006 - 2010

Réseau

Annuaire des membres :