Mes compétences :
Sales
Adobe Illustrator
Adobe Photoshop
Microsoft Office
Management
Entreprises
Club Méditerranée
- Wine expert
Paris2017 - 2017Kamarina - Sicily
Manager of a team of 3 wine expert and 2 waiters to promote and sell premium alcool, Sicilian food and fine dining in a All inclusive resort.
Organisation of sales for three restaurants, two bars and three night clubs.
Storage management.
Keep in touch the seasonal sells objective.
Sales and promotion.
Sofitel
- Sales Assistant - MICE
Malabo2016 - 2017Results: 36 events sold and managed
I joined the sales department for the Sofitel Quiberon. The resort is composed by two hotels (Thalassa and Diététique) linked by a thalassotherapy center. The full capacity was 202 rooms and suites, two restaurants and three bars.
My missions were to sell and coordonate the different with the customer and also all the different departments of the hotel (accomodation, food and beverage, thalassotherapy and spa, ...).
My daily tasks were :
- Customer relationship
- Prepare coordination documents for every events
- Make the rooming dispach
- Update sales documents
Different event managed :
- Cinema Set - 3 Jours à Quiberon - Emily Atef / Karsten Stöter
- European Cycling Team - Accomadation of Italian and Turkish team
- Sofitel's French General Managers CODIR
- Classic Music show
- Team Building, CODIR, Seminars, Incentives, coachings
- Weddings
- Leisure, car clubs (porsche), ...
Projects :
- Create the 2017 MICE Brochure
- Coordinating the cinema set with the different departments of the hôtel and customers
Software used : OPERA
Manager : Delphine Oger
Club Méditerranée
- Coach F&B - Conseiller en vin
Paris2015 - 2016Opio en Provence - France - 2 months
17 people (10 waiters and 7 bartenders) coached
The opio resort is composed by
1 restaurant
2 bars
1 night club
For two months I was the "on ground" coach for the f&b team to generate upsales.
- Theorical coaching
- On ground coaching with the teams
Da Balaïa - Portugal - 7 months
Results : 1st south european resort - F&B sales department - Summer 2015 (still the best result in 2016)
Missions :
- Set the weekly sales operations (tasting, garden party)
- Make the service and sells at the restaurant or at the bar
- Stock management
- Manage the big sales operations (french day, new year, christmas, valentines day, ...)
I also had to do the "GO" job. Thats mean using your free time for customer relationship or participation of the different shows. I also use my free time to learn bartender techniques and organisation.
Contact : Simone Pluchino / Carla Simoës
Carrefour
- Assitant Maketing Foire aux Vins
Massy2014 - 2014Results: +3% of the turnover versus N-1
For my summer internship linked to my marketing studies, I've been attached to the marketing department to prepare the second most operation of the group in terms of volumes.
My missions :
- Prepare all the sales documents
- Organise four seminars for Carrefour owners and directors (with wine tasting, presentations of all the marketing tools, ordering instructions, ...)
I learned a lot about the retail business especially for the wine industry. It made me reallise how the Carrefour group is big and all the structures are needed in this business.
2013 - 2013L'Atelier de Franck Chef de projet - Lancement du restaurant et mise en place de la communication du restaurant gastronomique.
* Community management ;
* Gestions/Création des outils de communications (Web, évènementiel, vidéo, charte graphique) ;
* Prospection, démarchage de prescripteurs (hôtels, maisons d'hôtes, blogueurs)
Ladurée
- Assistant commercial
Paris2012 - 2012For my first summer internship I learned a lot on the pastry trends in Paris and I am still folowing those trends. This experience made me discovering the world of gastronomy and I am still passionate by the world.
Missions :
- Phone relationship with customers
- Production of the new sales documents
- Database managemen
