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Ioana APOSTOL

Jouy en Josas

En résumé

LANGUAGES AND COMPUTER SKILLS
• Romanian (native) French, English (fluent) Spanish, Italian (intermediate)
• Microsoft Office (Word, Excel, PowerPoint, Outlook, Publisher), Open Office, 4D, File Maker Pro, GDS Amadeus.
• Prometric certified TCA

Mes compétences :
Anglais
Capacités de communication
Commercial
Communication
Développement commercial
Education
Espagnol
Français
Managériale
Mobilité
Mobilité internationale
Orientation
Orientation professionnelle
SAV
Trilangue

Entreprises

  • HEC Paris - Directeur des Admissions

    Jouy en Josas 2015 - maintenant
  • HEC PARIS - Chargée de Missions auprès du Directeur Général Adjoint/ Project Advisor to the Deputy Dean

    Jouy en Josas 2012 - 2015
  • HEC PARIS - Program Advisor HEC EMBA

    Jouy en Josas 2011 - 2012 HEC Paris Executive Education provides a full range of programs to international business decision makers, including degree, certificate and custom-designed programs.

    I am responsible for sales development for executive education programs for the institution, especially the HEC Executive MBA.

    Business and management education provider, executive education and training, degree programs, marketing of higher education
  • Professional Prime - Admissions Consulting Director

    2010 - 2011 • Developed and implemented new administrative systems, such as record management, standard practice and reporting procedures
    • Advised students to both top European and North American business schools and sold services including coaching, GMAT, TOEFL, SAT
    • Managed the organization/communication of events: School presentations, 1-2-1’s, Experts seminars
    • Established relationships with top US/European Business schools and developed partnerships
    • Contributed in organizational policies and strategic development
  • Uniprep (MBA Center) - Admissions Consulting Manager

    2009 - 2010 • Advised students to both top European and North American business schools and sold services including coaching, GMAT, TOEFL, TOEIC
    • Managed the organization/communication of events: School presentations, 1-2-1’s, Experts seminars (GMAT & Admission consulting)
    • Established relationships with top US/European Business schools and developed partnerships to increase admissions rates by 20%
    • Managed cash flow of consulting service with turnover of 500k€ p/a; increased sales by 30% during 2009-10 season
    • Prepared and consolidated cash flows for all centers across Europe (12 Centers) and directly managed staff activity and P&L
    • Conducted regular site visits to Switzerland, Italy, UK, Belgium, and Germany for business development and project implementation
  • International Art Dealer - Managing Partner and Sales Director – Gallery at Paul Bert Market (Paris, Saint Ouen)

    2007 - 2009 • Specialized in “XXth century Decorative Arts” with annual turnover of 300K€ (paintings, sculptures, furniture, metalwork)
    • Bought works ranging from 5k-100k€ weekly from auctions and private sales representing private buyers and institutions;
    • Established and maintained a network of contacts by visiting major auction houses throughout Europe
    • Sold artwork in 4 different languages to international customers ranging from beginner level to High Net Worth experts
    • Client base was American, Australian, Canadian, Russian, German, Italians, Spanish, etc;
  • ADVENT International (ACCESS MBA Fair) - Candidate Relations Manager

    2006 - 2007 • Orientated students and insured their participation at events across Europe and Middle East in countries such as: UK, France, Germany, Italy, Switzerland, Greece, Turkey, Hungary, Romania, Bulgaria, Lebanon, Oman, UAE;
    • Managed the database of over 5,000 students applying to business schools with daily follow- up; increased results by 60%
    • Networked with various schools and developed partnerships with third party vendors such as Test Prep Centers
    • Evaluated candidates’ profiles and identify their strong and weak points to advise towards academic opportunities in MBA, EMBA, etc
  • QCNS International - Sales Manager & Call Centre Manager

    2003 - 2004 Managed a team of over 50 people on average; Responsible for a budget of over 1,5M€p.a.
    • Created performance targets for speed, efficiency, sales and quality; increased productivity by 70% during employment
    • Planned and developed staff recruitment, including wording vacancy advertisements and liaising with HR staff;
    • Handled the most complex customer complaints or enquiries;
    • Coached, motivated and retained staff and coordinating bonus, reward and incentive schemes;
    • Forecasted and analyzed data against budget figures on a weekly and monthly basis;
  • ABN System - Telecommunication - Call Center Supervisor

    2002 - 2003 • Supervised shift personnel in daily operations – on average 20 people/shift;
    • Interviewed, recruited and trained new staff for open positions in the call center;
    • Analysis of call volume on continuous basis and directed staffing according to process flow and demand

Formations

Pas de formation renseignée

Réseau

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