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AGNOSYS
- Administrateur système
2007 - maintenant
Activité en régie @ BNP PARIBAS SECURITIES SERVICES, PANTIN 93500
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APPLE INC
- Localisation & Software Test Engineer
PARIS
2007 - 2007
Localization for French and other European languages (5 months).
Projects covered : Mac OS X 10.5, Mac OS X Server 10.5, focus on Final Cut Studio 2 and Logic Studio.
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APPLE INC
- AppleCare Enterprise Helpdesk Representative
PARIS
2004 - 2007
- Phone and email support in English and French on Mac OS X Server, Xserve, Xserve RAID, Xsan, Final Cut Studio, Logic, Aperture
- Support provided for EMEA, North American, Asian-Pacific customers
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APPLE INC
- AppleCare Helpdesk Representative
PARIS
2003 - 2004
- Phone support in French and English on Mac OS X, Mac OS 9, iLife, iPod, desktop and laptops computers