-
No commercial target at this point ,
- Product Builder
2018 - maintenant
TECHNOLOGY Python 3.5.1
PROJECT SPECIFIC SKILLS Creativity, logical thinking, analysis, agile SDLC practice, fuzzy logic, artificial intelligence and game theory application.
DESCRIPTION OF THE PROJECT
The bridge card game is sharing challenges for the mind with the chess game. It is missing the 2-dimensional space problems, but is otherwise much richer, mainly as being a hidden information and a partnership game, hence dealing with communication and information acquisition as well as friend & foe transmission and psychology.
The chess game being in fine deterministic, creation of a dominant dedicated robot has been achieved and no much further refinement can be expected in this area in the future. On the other hand, it took more time to build bridge robots of an acceptable level for average players, and expert robots are under constant development but still far away from being able to compete at top level.
Building a high level bridge robot aims at understanding better the necessary functionality and the thinking process. As a side objective, the product could be deployed as the engine for a Man-Machine Interface.
* RESPONSIBILITIES
Providing an E2E working solution, in a phased agile approach, as a 1 person team: Backlog definition, analysis, design, development, testing, releasing.
MAIN CHALLENGES
* Concentrating on the engine while providing minimal I/Os to simulate an end-user graphical interface and the various trace levels necessary for debugging and testing.
* Just in time and stochastic 'main roads' testing, mainly automated.
* Keeping focus on delivering already useful product after each sprint.
* Feeding & managing the backlog.
* Managing the role independence between table master and each of the players, in particular making the difference between public and private knowledge of each of the players.
* Using at best Python's features.
* DELIVERIES
* A powerful deal generator, readily available at this stage, and expandable.
* A published book in both paper and digital format, available on Amazon.
*
* 1. PROJECT TITLE * Technical Professional Services to Société Générale de France
-
Independent
- Product Builder
2018 - maintenant
TECHNOLOGY Python 3.5.1, VBA, Excel, TDD
PROJECT SPECIFIC SKILLS Creativity, logical thinking, analysis, agile SDLC practice, fuzzy logic, artificial intelligence and game theory application.
DESCRIPTION OF THE PROJECT
The bridge card game is sharing challenges for the mind with the chess game. It is missing the 2-dimensional space problems, but is otherwise much richer, mainly as being a hidden information and a partnership game, hence dealing with communication and information acquisition as well as friend & foe transmission and psychology.
The chess game being in fine deterministic, creation of a dominant dedicated robot has been achieved and no much further refinement can be expected in this area in the future. On the other hand, it took more time to build bridge robots of an acceptable level for average players, and expert robots are under constant development but still far away from being able to compete at top level.
Building a high level bridge robot aims at understanding better the necessary functionality and the thinking process. A useful by-product is a powerful deal generator, readily available at this stage, and expandable. As a side objective, the product could be deployed as the engine for a Man-Machine Interface.
RESPONSIBILITIES
Providing an E2E working solution, in a phased agile approach, as a 1 person team: Backlog definition, analysis, design, development, testing, releasing.
MAIN CHALLENGES
* Concentrating on the engine while providing minimal I/Os to simulate an end-user graphical interface and the various trace levels necessary for debugging and testing.
* Just in time and stochastic 'main roads' testing, mainly automated.
* Keeping focus on delivering already useful product after each sprint.
* Feeding & managing the backlog.
* Managing the role independence between table master and each of the players, in particular making the difference between public and private knowledge of each of the players.
* Using at best Python's and VBA features.
DELIVERIES
o A powerful deal generator, readily available at this stage, and expandable.
o A published book in both paper and digital format (2 editions), available on Amazon.
o Classes (on-going sessions)
o Tool for self-evaluation (VBA) (5 delivered releases, on-going development)
-
Quartal Financial Systems
- Consultant technique sénior
2017 - maintenant
Services professionnels aux professionnels gravitant autour des fonds. Gestion et optimisation des commissions et rétrocessions.
-
Quartal Financial Solutions
- Senior Technical Consultant
2017 - 2018
* TECHNOLOGY * JIRA, Toad for Oracle 12, Excel, Subversion, TeamCity, PL-SQL, XML, UML, Tortoise-SVN, Notepad++, MS Teams, VMware Labs, Crystal Reports 2008, Snippery Tool, Screenpresso, vCenter Lab Manager
* PROJECT SPECIFIC SKILLS * Adaptability, flexibility, thoroughness, analysis, customer care, test management, agile processes creation.
* DESCRIPTION OF THE PROJECT
* Société Générale Security Services (SGSS) is a key account for the company, using the Fee Manager product and single pionneer in using QFS's Calculation Engine v10 on .net/C#. Société Générale would like to espand its functionality while reducing its maintenance costs by upgrading its product to the latest version available, thereby getting rid of customisation that has been meanwhile incorporated into the main product ("trunk").
* RESPONSIBILITIES
* Taking care of all SGSS changes not related to support of releases in Production and no more under warranty: identification of needs, analysis towards proposal of solutions fitting the product architecture, implementation of customizations or follow-up of core developments, testing, release management.
* MAIN CHALLENGES
* Creating value for money and Client/Service Provider win-win.
* Designing appropriate amount of testing (RBT) with phased approach, including test automation (TeamCity) where fitting ROI.
* Test specifications and effort estimates under T&M contract
* Test sets design and execution under Fixed Price contract.
* Organizing from scratch multiupgrade testing of a highly customized product towards substantial realignment with core product but without losing client's investment on specific additional functionality. Making a re-usable approach for upgrading other clients. Creating automatic progress reporting, particularly on quantified residual risk.
* Using company tool (customized JIRA) for defect management, work packages followup (communication wth PM, Dev and Support) and communication with clients (release management, project repository, product features and defects live inventory)
-
Quartal Financial Solutions
- Senior Technical Consultant
2017 - 2018
* TECHNOLOGY * JIRA, Toad for Oracle 12, Excel, Subversion, TeamCity, PL-SQL, XML, UML, Tortoise-SVN, Notepad++, MS Teams, VMware Labs, Crystal Reports 2008, Snippery Tool, Screenpresso, vCenter Lab Manager
* PROJECT SPECIFIC SKILLS * Adaptability, flexibility, thoroughness, analysis, customer care, test management, agile processes creation.
* DESCRIPTION OF THE PROJECT
* Société Générale Security Services (SGSS) is a key account for the company, using the Fee Manager product and single pionneer in using QFS's Calculation Engine v10 on .net/C#. Société Générale would like to espand its functionality while reducing its maintenance costs by upgrading its product to the latest version available, thereby getting rid of customisation that has been meanwhile incorporated into the main product ("trunk").
* RESPONSIBILITIES
* Taking care of all SGSS changes not related to support of releases in Production and no more under warranty: identification of needs, analysis towards proposal of solutions fitting the product architecture, implementation of customizations or follow-up of core developments, testing, release management.
* MAIN CHALLENGES
* Creating value for money and Client/Service Provider win-win.
* Designing appropriate amount of testing (RBT) with phased approach, including test automation (TeamCity) where fitting ROI.
* Test specifications and effort estimates under T&M contract
* Test sets design and execution under Fixed Price contract.
* Organizing from scratch multiupgrade testing of a highly customized product towards substantial realignment with core product but without losing client's investment on specific additional functionality. Making a re-usable approach for upgrading other clients. Creating automatic progress reporting, particularly on quantified residual risk.
* Using company tool (customized JIRA) for defect management, work packages followup (communication wth PM, Dev and Support) and communication with clients (release management, project repository, product features and defects live inventory)
2. PROJECT TITLE Scan App, Inventory Management,
-
Sunrise ,
- Senior PM
2017 - 2017
TECHNOLOGY HP ALM, Agile, Excel, SDK, iOS, Android, Portals, Cherwell, CRMs, QR Code, XML, Scanning, Visio, UML
PROJECT SPECIFIC SKILLS Requirements gathering and scoping for TTM and Business Value, Processes definition, Management of simultaneous projects, multiple global vendors, complex interacting systems.
DESCRIPTION OF THE PROJECT
Sunrise is an energetic telco company with lots of new projects aiming at offering a competitive edge. The project resources have to be wisely used while being requested from many sides. The changing requirements within tight time lines of 4 releases a year are to be carved to generate sensible expectations and deliver on time. Long hours and minimizing impact of surrounding chaos is key to success.
* RESPONSIBILITIES
* Take over a project after termination of the contract of the main application supplier, still reshaping the activities as to deliver to market on promised deadlines without impacting budget too much.
* Take over from a leaving PM a secret project in initial stage.
* Start a new project enabling management of services and related equipment & maintenance contracts. Enabling customers view on their assets being managed by Sunrise.
MAIN CHALLENGES
* Tight deadlines
* Finding one's way alone throughout unclear requirements, undocumented systems interfaces, no working escalation, no means of making key players deliverer except persuasion and good will.
* Test Management of joint DEV, external provider, and Business Users.
* Bridging highly conflicting stakeholders.
*
3. PROJECT TITLE Savings Program: Vendor Transition
-
Sunrise Technologies
- Senior PM
2017 - 2017
TECHNOLOGY HP ALM, Agile, Excel, SDK, iOS, Android, Portals, Cherwell, CRMs, QR Code, XML, Scanning, Visio, UML
PROJECT SPECIFIC SKILLS Requirements gathering and scoping for TTM and Business Value, Processes definition, Management of simultaneous projects, multiple global vendors, complex interacting systems.
DESCRIPTION OF THE PROJECT
Sunrise is an energetic telco company with lots of new projects aiming at offering a competitive edge. The project resources have to be wisely used while being requested from many sides. The changing requirements within tight time lines of 4 releases a year are to be carved to generate sensible expectations and deliver on time. Long hours and minimizing impact of surrounding chaos is key to success.
RESPONSIBILITIES
* Take over a project after termination of the contract of the main application supplier, still reshaping the activities as to deliver to market on promised deadlines without impacting budget too much.
* Take over from a leaving PM a secret project in initial stage.
* Start a new project enabling management of services and related equipment & maintenance contracts. Enabling customers view on their assets being managed by Sunrise.
MAIN CHALLENGES
* Tight deadlines
* Finding one's way alone throughout unclear requirements, undocumented systems interfaces, no working escalation, no means of making key players deliverer except persuasion and good will.
* Test Management of joint DEV, external provider, and Business Users.
* Bridging highly conflicting stakeholders.
-
Sunrise CH
- Senior Project Manager
2017 - 2017
Aboutissement d'un Release d'un projet sensible de front-end automatisant la prise d'identité et les signatures de documents, avec utilisation de QR codes.
-
Indépendant
- Ecrivain
2016 - 2017
Ecriture de livres et outils de bridge.
-
UBS
- Senior PMO
Paris
2015 - 2016
ROLE Agile E2E Delivery Expert & Senior PMO
TECHNOLOGY ISTQB, JIRA, Excel, VBA, Scrum, BDD
PROJECT SPECIFIC SKILLS Requirements analysis, Processes definition and automation, architecture design for solutions, product management, Agile approach on SDLC
DESCRIPTION OF THE PROJECT
UBS Test Organisation is part of the Quality division of Application Delivery. It is location based, EMEA managing its own pool of resources. As a result of cost reduction effort, a Vendor Transition Program has been launched worldwide, replacing small vendors with a limited number of strategic partners applying reduced globally-negotiated pricing. EMEA was in need of an expert able to define or improve existing processes, creating tools where automation was possible and allowing for on-line reporting on progress, KPIs and savings.
* RESPONSIBILITIES
* Created, tested (80% automated with VBA), deployed, expanded and maintained 3 tools based on Excel VBA on a fully Agile BDD way. Once validated on examples, prototypes were used as GUI templates
* Set up PMO processes providing monitoring and quality reporting of programs (mainly the Vendor Transition program) stakeholders.
* Supported Agile projects with expert technical advising.
MAIN CHALLENGES
* Tight deadlines
* Requirements gathering, quickly understanding users needs, proactivity.
*
4. PROJECT TITLE CAWB & CallAWB Releases
-
UBS
- Sénior PMO
Paris
2015 - 2016
ROLE Agile E2E Delivery Expert & Senior PMO
TECHNOLOGY ISTQB, JIRA, Excel, VBA, Scrum, BDD
PROJECT SPECIFIC SKILLS Requirements analysis, Processes definition and automation, architecture design for solutions, product management, Agile approach on SDLC
DESCRIPTION OF THE PROJECT
UBS Test Organisation is part of the Quality division of Application Delivery. It is location based, EMEA managing its own pool of resources. As a result of cost reduction effort, a Vendor Transition Program has been launched worldwide, replacing small vendors with a limited number of strategic partners applying reduced globally-negotiated pricing. EMEA was in need of an expert able to define or improve existing processes, creating tools where automation was possible and allowing for on-line reporting on progress, KPIs and savings.
* RESPONSIBILITIES
* Created, tested (80% automated with VBA), deployed, expanded and maintained 3 tools based on Excel VBA on a fully Agile BDD way. Once validated on examples, prototypes were used as GUI templates
* Set up PMO processes providing monitoring and quality reporting of programs (mainly the Vendor Transition program) stakeholders.
* Supported Agile projects with expert technical advising.
MAIN CHALLENGES
* Tight deadlines
* Requirements gathering, quickly understanding users needs, proactivity.
-
UBS
- Call Agent Workbench Senior Test Manager TECHNOLOGY
Paris
2015 - 2015
DURATION 7 months ( ISTQB, HP ALM (V11), IVR, SQL, Excel, Tosca, Serena Dimensions RM, ServiceNow, UBS reporting tool (linked to QC), JIRA, Confluence
PROJECT SPECIFIC SKILLS Product and Releases Test management, processes improvement, test analysts coaching
DESCRIPTION OF THE PROJECT
UBS manages its Wealth Management clients through advisors and call agents. Business advisory is operated through a Client Advisor Workbench (CAWB), whereas Client support is operated through IVR complemented by service lines in call centers handling phone calls to general numbers with the help of a Call Agent Workbench (CallAWB). Both Workbenches are linked to hundreds of components providing the required services, i.e. specific information. These 2 workbenches have much in common and follow UBS release cycles implementing new functionality, fixes, and updates on interfaces. There are many such releases a year for each Workbench.
* RESPONSIBILITIES
* Managed 2 CAWB releases (partly 1 Major and fully 1 intermediate one) and 6 CallAWB releases (partly 1 Major, fully 1 other Major, partly 1 intermediate, fully 3 other intermediate ones).
* Test Specification: in particular managing the cost, changes of scope (flexibility is required in terms of changing content and late scope increase or decrease), and quality-wise transformation of the Business Requirements into test cases via Test Ideas.
* Test Preparation: Creating and making approved an UBS-standard (full or reduced size) Test Plan document with alignment on HP ALM. Idem on Acceptance Readiness gate and Go/NoGo gate. Approved deferment of defects.
* Coaching test analysts (a team of 3+).
* Assigning test analysts test specification and execution tasks and organizing the team work.
* Defect Management
* Test Closure/ in particular Lessons Learnt towards process improvement and definition of regression set changes (manual and automated).
MAIN CHALLENGES
* Exploit legacy test cases, i.e. regression set in terms of assessing coverage, prioritizing and mapping to release size/budget, trimming.
* Magic: turning red RAG flags into green , particularly for IOC Acceptance Readiness Gateway: identification of issues, proposing and working on remediation.
* Make team deliver under chaotic environment: keeping spirit high in structuring environment impact on the team, implementing common sense solutions (e.g. dealing with unclear requirements and addressing them at right level) at reasonable priority (postponing the non-critical while in emergency).
* Performance improvement via strategy to integrate UBS processes and beyond (e.g. Defining Test Ideas and implementing a review process).
*
5. PROJECT TITLE Infrastructure Quality & Testing
-
UBS
- Test Manager
Paris
2015 - 2016
Responsable des 2 plateformes intégrées à usage des Conseillers et Agents dans la division Gestion de Fortune (Suisse et Allemagne). Nous avons mis en production 6 releases jusqu'à présent.
-
UBS
- Call Agent Workbench Senior Test Manager
Paris
2015 - 2015
DURATION 7 months ( ISTQB, HP ALM (V11), IVR, SQL, Excel, Tosca, Serena Dimensions RM, ServiceNow, UBS reporting tool (linked to QC), JIRA, Confluence
PROJECT SPECIFIC SKILLS Product and Releases Test management, processes improvement, test analysts coaching
DESCRIPTION OF THE PROJECT
UBS manages its Wealth Management clients through advisors and call agents. Business advisory is operated through a Client Advisor Workbench (CAWB), whereas Client support is operated through IVR complemented by service lines in call centers handling phone calls to general numbers with the help of a Call Agent Workbench (CallAWB). Both Workbenches are linked to hundreds of components providing the required services, i.e. specific information. These 2 workbenches have much in common and follow UBS release cycles implementing new functionality, fixes, and updates on interfaces. There are many such releases a year for each Workbench.
* RESPONSIBILITIES
* Managed 2 CAWB releases (partly 1 Major and fully 1 intermediate one) and 6 CallAWB releases (partly 1 Major, fully 1 other Major, partly 1 intermediate, fully 3 other intermediate ones).
* Test Specification: in particular managing the cost, changes of scope (flexibility is required in terms of changing content and late scope increase or decrease), and quality-wise transformation of the Business Requirements into test cases via Test Ideas.
* Test Preparation: Creating and making approved an UBS-standard (full or reduced size) Test Plan document with alignment on HP ALM. Idem on Acceptance Readiness gate and Go/NoGo gate. Approved deferment of defects.
* Coaching test analysts (a team of 3+).
* Assigning test analysts test specification and execution tasks and organizing the team work.
* Defect Management
* Test Closure/ in particular Lessons Learnt towards process improvement and definition of regression set changes (manual and automated).
MAIN CHALLENGES
* Exploit legacy test cases, i.e. regression set in terms of assessing coverage, prioritizing and mapping to release size/budget, trimming.
* Magic: turning red RAG flags into green , particularly for IOC Acceptance Readiness Gateway: identification of issues, proposing and working on remediation.
* Make team deliver under chaotic environment: keeping spirit high in structuring environment impact on the team, implementing common sense solutions (e.g. dealing with unclear requirements and addressing them at right level) at reasonable priority (postponing the non-critical while in emergency).
* Performance improvement via strategy to integrate UBS processes and beyond (e.g. Defining Test Ideas and implementing a review process).
-
Liberty Global NL ,
- Quality & Test Manager
2015 - 2015
ROLE Quality & Test Manager for all Infra projects
TECHNOLOGY TMMI (Change & Transformation), Tmap-Next, RBT, JIRA, HP ALM
PROJECT SPECIFIC SKILLS Program Test management, Quality processes incorporation in Project & Change Management, all-levels (testers up to Managers) coaching,.
DESCRIPTION OF THE PROJECT
Liberty Global is having the big challenge of digesting Ziggo NL that he recently acquired. This project is about integration of existing Ziggo infrastructure into LG stack, meeting requirements of single ITIL processes, applications of Ziggo assessed as non-redundant and worth hosting on LG infra, and decommissioning of Ziggo applications and infra that can be.
* RESPONSIBILITIES
* Creating Master Test Plan template specific for infrastructure, aligned with Test Center.
* Coaching Infrastructure Detailed Test Plan creation for WorkPlace Automation Project.
* Creation of Quality Gates supporting the existing Financial Gates of the projects.
* Enhancing the Change Management process in order to decrease the number of subsequently related incidents.
-
Liberty Global NL ,
- Quality & Test Manager
2015 - 2015
ROLE Quality & Test Manager for all Infra projects
TECHNOLOGY TMMI (Change & Transformation), Tmap-Next, RBT, JIRA, HP ALM
PROJECT SPECIFIC SKILLS Program Test management, Quality processes incorporation in Project & Change Management, all-levels (testers up to Managers) coaching,.
DESCRIPTION OF THE PROJECT
Liberty Global is having the big challenge of digesting Ziggo NL that he recently acquired. This project is about integration of existing Ziggo infrastructure into LG stack, meeting requirements of single ITIL processes, applications of Ziggo assessed as non-redundant and worth hosting on LG infra, and decommissioning of Ziggo applications and infra that can be.
* RESPONSIBILITIES
* Creating Master Test Plan template specific for infrastructure, aligned with Test Center.
* Coaching Infrastructure Detailed Test Plan creation for WorkPlace Automation Project.
* Creation of Quality Gates supporting the existing Financial Gates of the projects.
* Enhancing the Change Management process in order to decrease the number of subsequently related incidents.
*
6. PROJECT TITLE EU Telecom Testing, Engagement
-
Tech Mahindra
- Continental Europe Customer Engagement Manager
Pune
2014 - 2015
See English presentation below.
En charge des Test Program Managers de l'Europe à l'exclusion de la Grande-Bretagne mais incluant la Turquie, j'assure la satisfaction de nos comptes clients par le suivi opérationnel et la coordination des programmes de transformation. En tant qu'expert technique dans le domaine des tests, je consolide les équipes et leur fait profiter des expériences innovatrices les unes des autres. J'identifie les opportunités de développement commercial parmi nos clients existants. Nos gros comptes sont situés aux Pays-Bas, Belgique, Allemagne, Suisse.
Coordinating Program Test Managers in continental EU telco accounts to monitor, consolidate and expand TechM's revenue thanks to customer satisfaction. Besides, interim Program Test Manager and Innovations Manager. In the latter role, developping Excel/VBA live prototype of RBT-based test spec/prep monitoring and reporting
-
Tech Mahindra
- Test Program Manager
Pune
2014 - 2014
En charge de programme de transformation chez notre plus gros client aux Pays-Bas.
-
Ziggo NL, KPN NL, M* BE, Base BE, DTAG GE, SUNRISE CH, ...
- Innovation Manager
2014 - 2015
DURATION 6+ months ( + Program Test Manager + Continental EU Engagement Manager
TECHNOLOGY TMMI (Change & Transformation), Tmap-Next, RBT, JIRA, HP ALM, VBA
PROJECT SPECIFIC SKILLS Program Test management, process assessment and proposal, all-levels (testers up to Program Test Managers) coaching, identification of client opportunities, fostering cross-fertilization.
DESCRIPTION OF THE PROJECT
Tech Mahindra's organization is split into Competence Delivery Groups (CDG). Software Testing is one such group. Within this group, an unit is responsible for consolidating and expanding the sold activities. This unit is structured geographically, one of which is Continental Europe. Aim is satisfying the various customers in delivering the promises made by pre-Sales, and generally demonstrating that TechM is a valuable proactive partner implementing its practices as part of its TMMi 5 unique edge. In this scope, I have been appointed as Innovation Manager for Ziggo, then for various EU countries, then for all continental EU, then also Engagement Manager for all continental EU, then I have had to take over on top ad interim the role of the Ziggo Program Test Manager who left.
* RESPONSIBILITIES (as Ziggo Program Test Manager)
* Responsible for T1 Program (Testing part) towards GEO Engagement Manager.
* Representing Testing CDG within account
* Creation and maintenance and ensuring adherence to Testing strategy.
* Creation and maintenance of MTP limited to TechM Test Phases.
* Follow-up of Business, Operations and Support feedback after Program Release Live Deployment.
* Giving tactical directions to test leads and Test Integration Manager.
* Liaise with the Transformation/Innovation Manager to facilitate the implementation at project level.
* Ensure alignment of project DTPs to program delivery plans.
* Chair and organize Test Operational Steercos with Ziggo overall PTM and Quality Manager
* Review, submission, tracking of ISOWs and CRs.
* Approve End-Test Reports.
* Participate in Go/NoGo decisions.
* Alignment with Service Delivery.
* RESPONSIBILITIES (as Innovation Manager)
* Defining a transformation program per customer.
* Assigning each innovation a sponsor, SPOC, and responsible.
* Monitoring and reporting on progress.
* Making quick tangible results with agreed business value and making them visible.
* Creating in Agile mode tools to help achieve specific objectives and deploying them on pilot projects. Specifically (mostly on own time), developed a VBA-based tool to monitor and report on Test specification and execution, RBT-based, complimentary to Jira and HP-ALM.
-
Ziggo NL, KPN NL, M* BE, Base BE, DTAG GE, SUNRISE CH, ...
- Innovation Manager
2014 - 2015
DURATION 6+ months ( + Program Test Manager + Continental EU Engagement Manager
TECHNOLOGY TMMI (Change & Transformation), Tmap-Next, RBT, JIRA, HP ALM, VBA
PROJECT SPECIFIC SKILLS Program Test management, process assessment and proposal, all-levels (testers up to Program Test Managers) coaching, identification of client opportunities, fostering cross-fertilization.
DESCRIPTION OF THE PROJECT
Tech Mahindra's organization is split into Competence Delivery Groups (CDG). Software Testing is one such group. Within this group, an unit is responsible for consolidating and expanding the sold activities. This unit is structured geographically, one of which is Continental Europe. Aim is satisfying the various customers in delivering the promises made by pre-Sales, and generally demonstrating that TechM is a valuable proactive partner implementing its practices as part of its TMMi 5 unique edge. In this scope, I have been appointed as Innovation Manager for Ziggo, then for various EU countries, then for all continental EU, then also Engagement Manager for all continental EU, then I have had to take over on top ad interim the role of the Ziggo Program Test Manager who left.
* RESPONSIBILITIES (as Ziggo Program Test Manager)
* Responsible for T1 Program (Testing part) towards GEO Engagement Manager.
* Representing Testing CDG within account
* Creation and maintenance and ensuring adherence to Testing strategy.
* Creation and maintenance of MTP limited to TechM Test Phases.
* Follow-up of Business, Operations and Support feedback after Program Release Live Deployment.
* Giving tactical directions to test leads and Test Integration Manager.
* Liaise with the Transformation/Innovation Manager to facilitate the implementation at project level.
* Ensure alignment of project DTPs to program delivery plans.
* Chair and organize Test Operational Steercos with Ziggo overall PTM and Quality Manager
* Review, submission, tracking of ISOWs and CRs.
* Approve End-Test Reports.
* Participate in Go/NoGo decisions.
* Alignment with Service Delivery.
* RESPONSIBILITIES (as Innovation Manager)
* Defining a transformation program per customer.
* Assigning each innovation a sponsor, SPOC, and responsible.
* Monitoring and reporting on progress.
* Making quick tangible results with agreed business value and making them visible.
* Creating in Agile mode tools to help achieve specific objectives and deploying them on pilot projects. Specifically (mostly on own time), developed a VBA-based tool to monitor and report on Test specification and execution, RBT-based, complimentary to Jira and HP-ALM.
*
7. PROJECT TITLE Outsourced Test Services Front-End
-
Tech Mahindra
- Innovation Manager
Pune
2014 - 2015
DURATION 6+ months ( + Program Test Manager + Continental EU Engagement Manager
TECHNOLOGY TMMI (Change & Transformation), Tmap-Next, RBT, JIRA, HP ALM, VBA
PROJECT SPECIFIC SKILLS Program Test management, process assessment and proposal, all-levels (testers up to Program Test Managers) coaching, identification of client opportunities, fostering cross-fertilization.
DESCRIPTION OF THE PROJECT
TechMahindra's organization is split into Competence Delivery Groups (CDG). Software Testing is one such group. Within this group, an unit is responsible for consolidating and expanding the sold activities. This unit is structured geographically, one of which is Continental Europe. Aim is satisfying the various customers in delivering the promises made by pre-Sales, and generally demonstrating that TechM is a valuable proactive partner implementing its practices as part of its TMMi 5 unique edge. In this scope, I have been appointed as Innovation Manager for Ziggo, then for various EU countries, then for all continental EU, then also Engagement Manager for all continental EU, then I have had to take over on top ad interim the role of the Ziggo Program Test Manager who left.
* RESPONSIBILITIES (as Ziggo Program Test Manager)
* Responsible for T1 Program (Testing part) towards GEO Engagement Manager. ;
* Representing Testing CDG within account ;
* Creation and maintenance and ensuring adherence to Testing strategy.
* Creation and maintenance of MTP limited to TechM Test Phases.
* Follow-up of Business, Operations and Support feedback after Program Release Live Deployment.
* Giving tactical directions to test leads and Test Integration Manager.
* Liaise with the Transformation/Innovation Manager to facilitate the implementation at project level.
* Ensure alignment of project DTPs to program delivery plans.
* Chair and organize Test Operational Steercos with Ziggo overall PTM and Quality Manager
* Review, submission, tracking of ISOWs and CRs. ;
* Approve End-Test Reports.
* Participate in Go/NoGo decisions.
* Alignment with Service Delivery.
* RESPONSIBILITIES (as Innovation Manager)
* Defining a transformation program per customer. ;
* Assigning each innovation a sponsor, SPOC, and responsible. ;
* Monitoring and reporting on progress. ;
* Making quick tangible results with agreed business value and making them visible.
* Creating in Agile mode tools to help achieve specific objectives and deploying them on pilot projects. Specifically (mostly on own time), developed a VBA-based tool to monitor and report on Test specification and execution, RBT-based, complimentary to Jira and HP-ALM. ;
-
Air France
- Senior Test Manager
Roissy CDG
2014 - 2014
CLIENT Air France - KLM
DURATION 4 months ( HP ALM, Android, iOS7 (iPad,iPhone), IE, Safari
PROJECT SPECIFIC SKILLS Test management, process assessment and proposal, coaching, identification of client opportunities, managing client expectations.
DESCRIPTION OF THE PROJECT
Air France has since long a joint venture with KLM. This project covers the first brand new ticketing application running on mobiles. Concurrent projects managed by the Senior Test Manager cover traditional web ticketing, fidelity programs, and the legacy mobile applications inherited from the web applications.
* RESPONSIBILITIES
* Assist in the Business Acceptance Tests of the mobile ticketing. ;
* Manage the off-shore test services. ;
* Provide consultancy to customer regarding best test practices and business change management. ;
* Identify new opportunities for outsourcing . ;
-
Air France KLM
- Sénior Test Manager
Paris
2014 - 2014
In-Site Coordination des équipes off-shore.
Test de l'offre Web et Mobile du ticketing.
-
Air France
- Senior Test Manager TECHNOLOGY
Roissy CDG
2014 - 2014
CLIENT Air France - KLM
DURATION 4 months ( HP ALM, Android, iOS7 (iPad,iPhone), IE, Safari
PROJECT SPECIFIC SKILLS Test management, process assessment and proposal, coaching, identification of client opportunities, managing client expectations.
DESCRIPTION OF THE PROJECT
Air France has since long a joint venture with KLM. This project covers the first brand new ticketing application running on mobiles. Concurrent projects managed by the Senior Test Manager cover traditional web ticketing, fidelity programs, and the legacy mobile applications inherited from the web applications.
* RESPONSIBILITIES
* Assist in the Business Acceptance Tests of the mobile ticketing.
* Manage the off-shore test services.
* Provide consultancy to customer regarding best test practices and business change management.
* Identify new opportunities for outsourcing .
*
8. PROJECT TITLE Test Services Outsourcing
-
Air France
- Senior Test Manager
Roissy CDG
2014 - 2014
CLIENT Air France - KLM
DURATION 4 months ( HP ALM, Android, iOS7 (iPad,iPhone), IE, Safari
PROJECT SPECIFIC SKILLS Test management, process assessment and proposal, coaching, identification of client opportunities, managing client expectations.
DESCRIPTION OF THE PROJECT
Air France has since long a joint venture with KLM. This project covers the first brand new ticketing application running on mobiles. Concurrent projects managed by the Senior Test Manager cover traditional web ticketing, fidelity programs, and the legacy mobile applications inherited from the web applications.
* RESPONSIBILITIES
* Assist in the Business Acceptance Tests of the mobile ticketing.
* Manage the off-shore test services.
* Provide consultancy to customer regarding best test practices and business change management.
* Identify new opportunities for outsourcing .
-
CETREL SA
- Senior Tester
MUNSBACH
2013 - 2013
Validation de la migration de gestion de cartes de débit/crédit d'un système Unix/Informix vers Windows/Oracle.
-
Cetrel
- Senior Tester
2013 - 2013
TECHNOLOGY HP ALM (Quality Center 11), Way4, Oracle, Informix, SQL Developer, BeyondCompare, ExamXMLPro, ksh, VBA.
PROJECT SPECIFIC SKILLS Data Comparison and analysis, Defects identification, root cause investigation
DESCRIPTION OF THE PROJECT
Cetrel (part of SIX Group) is the debit and credit cards Issuer in Luxembourg, operating also in neighboring countries. It has traditionally been using a custom program on UNIX/Informix platform. Double digit capacity growth comes with acquisition by SIX. This initiated a migration plan towards the Way4 market product, based on Windows/Oracle. This project covers the first substantial migration of services, initially for 3 small banks. The second part is the migration of a major customer, and web services.
* RESPONSIBILITIES
* Assist in the Business Acceptance Tests of the migration program.
* Verify the output of the parallel run period (data reports) vs. the specs.
* Identify the differences of behavior vs. legacy.
* Analyze the root cause of the differences .
* Report each type of difference as either defect, new feature, new behavior, or due to test settings.
* Create tools to help analysis.
-
Cetrel
- Senior Tester
2013 - 2013
TECHNOLOGY HP ALM (Quality Center 11), Way4, Oracle, Informix, SQL Developer, BeyondCompare, ExamXMLPro, ksh, VBA.
PROJECT SPECIFIC SKILLS Data Comparison and analysis, Defects identification, root cause investigation
DESCRIPTION OF THE PROJECT
Cetrel (part of SIX Group) is the debit and credit cards Issuer in Luxembourg, operating also in neighboring countries. It has traditionally been using a custom program on UNIX/Informix platform. Double digit capacity growth comes with acquisition by SIX. This initiated a migration plan towards the Way4 market product, based on Windows/Oracle. This project covers the first substantial migration of services, initially for 3 small banks. The second part is the migration of a major customer, and web services.
* RESPONSIBILITIES
* Assist in the Business Acceptance Tests of the migration program.
* Verify the output of the parallel run period (data reports) vs. the specs.
* Identify the differences of behavior vs. legacy.
* Analyze the root cause of the differences .
* Report each type of difference as either defect, new feature, new behavior, or due to test settings.
* Create tools to help analysis.
*
9. PROJECT TITLE Test Services Outsourcing
-
Cetrel
- Senior Tester
2013 - 2013
TECHNOLOGY HP ALM (Quality Center 11), Way4, Oracle, Informix, SQL Developer, BeyondCompare, ExamXMLPro, ksh, VBA.
PROJECT SPECIFIC SKILLS Data Comparison and analysis, Defects identification, root cause investigation
DESCRIPTION OF THE PROJECT
Cetrel (part of SIX Group) is the debit and credit cards Issuer in Luxemburg, operating also in neighboring countries. It has traditionally been using a custom program on UNIX/Informix platform. Double digit capacity growth comes with acquisition by SIX. This initiated a migration plan towards the Way4 market product, based on Windows/Oracle. This project covers the first substantial migration of services, initially for 3 small banks. The second part is the migration of a major customer, and web services.
* RESPONSIBILITIES
* Assist in the Business Acceptance Tests of the migration program.
* Verify the output of the parallel run period (data reports) vs. the specs.
* Identify the differences of behavior vs. legacy. ;
* Analyze the root cause of the differences . ;
* Report each type of difference as either defect, new feature, new behavior, or due to test settings. ;
* Create tools to help analysis. ;
-
ASR NL
- Senior Test Manager & Consultant
2012 - 2013
TECHNOLOGY TMap-Next, Prince2, Quality Center 10.00, CMMI, VBA, OpenView ServiceDesk.
PROJECT SPECIFIC SKILLS Test management, process assessment and proposal, coaching, prototyping new test automation framework.
DESCRIPTION OF THE PROJECT
ASR is a major NL insurer which has grown by absorbing many companies. There is a need to integrate and simplify in terms of systems, technology and processes. An RFP has been won by Infosys towards sourcing part of their Test activities. The RFP contains prerequisites that currently require a major quality effort from ASR. The project aims at preparing for sourcing: assess gaps, and determine steps towards readiness.
* RESPONSIBILITIES
* Assess Readiness status (improving Infosys Test Services Maturity Model with business paradigm and using it to determine gaps and initiatives)
* Create test services value (assistance to planning and deployment of improvements)
* Sell test services value to stakeholders ;
* Review Test process & templates
* Coach Test Managers ;
* Creation of Automatic Testing Command Center: TMap-Next compatible tool enabling risk-based test sets definition and scheduling onto Quality Center: Agile delivery of GUI prototype and architectural pre-POC (VBA-based).
* Test Manager on 2 projects: BI financial reporting & License Management (part of Asset Management)
7. PROJECT TITLE
iMX
INDUSTRY
Telecom
CLIENT
Mobistar BE
-
ASR
- Senior Test Manager & Consultant
2012 - 2013
DURATION 11 months ( TMap-Next, Prince2, Quality Center 10.00, CMMI, VBA, OpenView ServiceDesk.
PROJECT SPECIFIC SKILLS Test management, process assessment and proposal, coaching, prototyping new test automation framework.
DESCRIPTION OF THE PROJECT
ASR is a major NL insurer which has grown by absorbing many companies. There is a need to integrate and simplify in terms of systems, technology and processes. An RFP has been won by Infosys towards sourcing part of their Test activities. The RFP contains prerequisites that currently require a major quality effort from ASR. The project aims at preparing for sourcing: assess gaps, and determine steps towards readiness.
* RESPONSIBILITIES
* Assess Readiness status (improving Infosys Test Services Maturity Model with business paradigm and using it to determine gaps and initiatives)
* Create test services value (assistance to planning and deployment of improvements)
* Sell test services value to stakeholders
* Review Test process & templates
* Coach Test Managers
* Creation of Automatic Testing Command Center: TMap-Next compatible tool enabling risk-based test sets definition and scheduling onto Quality Center: Agile delivery of GUI prototype and architectural pre-POC (VBA-based).
* Test Manager on 2 projects: BI financial reporting & License Management (part of Asset Management)
-
ASR
- Senior Test Manager & Consultant TECHNOLOGY
2012 - 2013
DURATION 11 months ( TMap-Next, Prince2, Quality Center 10.00, CMMI, VBA, OpenView ServiceDesk.
PROJECT SPECIFIC SKILLS Test management, process assessment and proposal, coaching, prototyping new test automation framework.
DESCRIPTION OF THE PROJECT
ASR is a major NL insurer which has grown by absorbing many companies. There is a need to integrate and simplify in terms of systems, technology and processes. An RFP has been won by Infosys towards sourcing part of their Test activities. The RFP contains prerequisites that currently require a major quality effort from ASR. The project aims at preparing for sourcing: assess gaps, and determine steps towards readiness.
* RESPONSIBILITIES
* Assess Readiness status (improving Infosys Test Services Maturity Model with business paradigm and using it to determine gaps and initiatives)
* Create test services value (assistance to planning and deployment of improvements)
* Sell test services value to stakeholders
* Review Test process & templates
* Coach Test Managers
* Creation of Automatic Testing Command Center: TMap-Next compatible tool enabling risk-based test sets definition and scheduling onto Quality Center: Agile delivery of GUI prototype and architectural pre-POC (VBA-based).
* Test Manager on 2 projects: BI financial reporting & License Management (part of Asset Management)
10. PROJECT TITLE
iMX
-
Infosys (Amsterdam, NL)
- Sénior Test Management & Consultance
2012 - 2013
- Evaluation de l'offre de services de tests auprès d'une grande compagnie d'assurance aux Pays-Bas: approche innovante mettant en jeu un paradigme économique et en le connectant au modèle élaboré de maturité de prestation de service de tests.
- Sur base des points d'amélioration délimités et sur les priorités du client, assistance à la definition et au déploiement du projet de professionalisation.
- Création du Centre de Contrôle des Tests Automatiques: outil s'inscrivant dans la méthodologieTMap-Next, dont la fonctionalité est de définir et lancer des ensembles et scénarios de tests sur Quality Center. Réalisations (projet Agile) à ce jour:: prototype d'interface graphique (spécification itérative et visualisation des besoins) et pré-POC sur échantillon pour démontrer la faisabilité et la validité de l'architecture (programmation en VBA).
- Conception d'un outil de création de données de test et d'anonymisation de données de production pour tests E2E.
- Management des tests sur projet de déploiement du produit Asset management de HP.
-
Mobistar BE
- Test Manager
2009 - 2011
TECHNOLOGY
Scripting on SOLARIS, Oracle 10g, Quality Center 10.00, SOAP UI, WSDL, TMap
PROJECT SPECIFIC SKILLS
Test Management, Configuration Management, technical test execution, 3rd line support.
DESCRIPTION OF THE PROJECT
iMX is the dunning application used by the client and is continuously upgraded, mainly due to functional improvements and reports requested by the end users. Those RFCs have to be ranked and packaged together with new interfaces added by increasing interactions with other company systems (customer rating, fraud, payment flows, marketing, ...).
This lead to 4 additional releases.
Additionally, iMX has had to double its functionality by incorporating Account Receivables that were part of a Legacy system. This required SOX compliance & interfacing with PeopleSoft, Banxafe, Preventel, Speos, Paratel, Isabel 5 (Coda), Ogone. Integration with all these communicating systems required cross-systems E2E testing, in particular with PeopleSoft CRM.
* RESPONSIBILITIES
* Test plan, preparation, specification (test cases review & complementing)
* Configuration management & third party relationship management (SPOC with Codix FR+BG)
* Test tools management (collection of requirements, creation/testing/releasing)
* Technical tests execution (systems tests, db handling, interfaces tests, operational tests)
* Defects management & reporting
* Evaluation (test final report, go/no go meeting management, post-mortem, ...)
* 3rd level support
* Another full-time job with same customer as a Solution Manager (Agile E2E delivery), in particular implementing MaTMa managing applications in a Unix + BO environment.
*
11. PROJECT TITLE Global Markets Quarterly Releases
-
Mobistar
- Test Manager
Bois Colombes
2009 - 2011
TECHNOLOGY
Scripting on SOLARIS, Oracle 10g, Quality Center 10.00, SOAP UI, WSDL, TMap
PROJECT SPECIFIC SKILLS
Test management, configuration management, technical test execution, 3rd line support.
DESCRIPTION OF THE PROJECT
iMX is the dunning application used by the client and is continuously upgraded, mainly due to functional improvements and reports requested by the end users. Those RFCs have to be ranked and packaged together with new interfaces added by increasing interactions with other company systems (customer rating, fraud, payment flows, marketing, ...).
This lead to 4 additional releases.
Additionally, iMX has had to double its functionality by incorporating Account Receivables that were part of a Legacy system. This required SOX compliance & interfacing with PeopleSoft, Banxafe, Preventel, Speos, Paratel, Isabel 5 (Coda), Ogone. Integration with all these communicating systems required cross-systems E2E testing, in particular with PeopleSoft CRM.
* RESPONSIBILITIES
* Test plan, preparation, specification (test cases review & complementing)
* Configuration management & third party relationship management (SPOC with Codix FR+BG)
* Test tools management (collection of requirements, creation/testing/releasing)
* Technical tests execution (systems tests, db handling, interfaces tests, operational tests)
* Defects management & reporting ;
* Evaluation (test final report, go/no go meeting management, post-mortem, ...) ;
* 3rd level support ;
-
Mobistar BE
- Test Manager
2009 - 2011
TECHNOLOGY
Scripting on SOLARIS, Oracle 10g, Quality Center 10.00, SOAP UI, WSDL, TMap
PROJECT SPECIFIC SKILLS
Test Management, Configuration Management, technical test execution, 3rd line support.
DESCRIPTION OF THE PROJECT
iMX is the dunning application used by the client and is continuously upgraded, mainly due to functional improvements and reports requested by the end users. Those RFCs have to be ranked and packaged together with new interfaces added by increasing interactions with other company systems (customer rating, fraud, payment flows, marketing, ...).
This lead to 4 additional releases.
Additionally, iMX has had to double its functionality by incorporating Account Receivables that were part of a Legacy system. This required SOX compliance & interfacing with PeopleSoft, Banxafe, Preventel, Speos, Paratel, Isabel 5 (Coda), Ogone. Integration with all these communicating systems required cross-systems E2E testing, in particular with PeopleSoft CRM.
* RESPONSIBILITIES
* Test plan, preparation, specification (test cases review & complementing)
* Configuration management & third party relationship management (SPOC with Codix FR+BG)
* Test tools management (collection of requirements, creation/testing/releasing)
* Technical tests execution (systems tests, db handling, interfaces tests, operational tests)
* Defects management & reporting
* Evaluation (test final report, go/no go meeting management, post-mortem, ...)
* 3rd level support
* Another full-time job with same customer as a Solution Manager (Agile E2E delivery), in particular implementing MaTMa managing applications in a Unix + BO environment.
-
Mobistar
- Test Manager & Solution Manager
Bois Colombes
2009 - 2011
• Gestion de configurations et maintenance évolutive du CTDC (traitement des tickets TAP de communication radio), d'IVR, de portail MaTMa, des grossistes VOD (WHA), des PABX.
• Responsable des tests d’acceptance de l’application de Recouvrement de créances. Création et maintenance d’outils (scripts UNIX en Korn et Bourne+ shell, PL/SQL, SQL Navigator) et de stubs d’intégration et acceptance (Web Services, scripts). Préparation de tests pour une migration du système d'Accounts Receivable. Interfaçages PeopleSoft, Banxafe, Preventel, Speos, Paratel, Isabel 5 (Coda), Ogone.
Environnements techniques: Quality Center 9&10&11, Oracle 10-11, Unix scripting, SQL+, SQLNavigator, Putty, Reflection, MS Office, WSDL, SoapUI, VBA, SharePoint, SOX.
Environnements fonctionnels: Dunning, Billing, IR21, WHA, WebInvoicing, Accounts Receivable, IVR, MaTMa.
-
Fortis Bank
- Release manager TECHNOLOGY
2007 - 2007
RAT, Test Director, Peregrine, ITIL, CMMI, Prince2
PROJECT SPECIFIC SKILLS Coordinating departments having different practices for a lot of interacting applications. Assessing & controlling deployment risks. Liaising with Change Management & Operations.
DESCRIPTION OF THE PROJECT
Global markets quarterly releases. Integration of all dealing Room application releases into quarterly company deployments. Initially, there existed almost no coordination between applications.
Peregrine specifications coordination. In the scope of optimization of ServiceCenter 6 and upgrade to ServiceCenter 7, analysis of the existing, creation and communication of procedures to improve the transfer of information from IS Release Management & Deployment to IT Change Management, for integration in the corporate plan. This close cooperation led to reorganization of incident handling and appropriate customization of SC7.
Interoperability of SDLC tools. An international strategic Business/IT/IS task force has been created to to achieve transformation of poorly-performing practices: integrate data and processes out of corporate tools such as RequisitePro, Test Director, Quick TestPro, LoadRunner, ClearQuest, JIRA, RAT, ClearCase, and Peregrine Incident/Problem/Change Management.
* RESPONSIBILITIES
* Organizing the Dealing room releases, with support of test managers and release coordinators. ;
* Improving Incident handling process ;
* Representing Merchant, Private and Commercial Banking in the task force ;
-
Fortis Bank
- Release manager TECHNOLOGY
2007 - 2007
RAT, Test Director, Peregrine, ITIL, CMMI, Prince2
PROJECT SPECIFIC SKILLS Coordinating departments having different practices for a lot of interacting applications. Assessing & controlling deployment risks. Liaising with Change Management & Operations.
DESCRIPTION OF THE PROJECT
Global markets quarterly releases. Integration of all dealing Room application releases (DWH, Market Data, MF, UNIX-hosted programs, QUANTS add-onsinterfaces) into quarterly company deployments. Initially, there existed almost no coordination between applications.
Peregrine specifications coordination. In the scope of optimization of ServiceCenter 6 and upgrade to ServiceCenter 7, analysis of the existing, creation and communication of procedures to improve the transfer of information from IS Release Management & Deployment to IT Change Management, for integration in the corporate plan. This close cooperation led to reorganization of incident handling and appropriate customization of SC7.
Interoperability of SDLC tools. An international strategic Business/IT/IS task force has been created to to achieve transformation of poorly-performing practices: integrate data and processes out of corporate tools such as RequisitePro, Test Director, Quick TestPro, LoadRunner, ClearQuest, JIRA, RAT, ClearCase, and Peregrine Incident/Problem/Change Management.
* RESPONSIBILITIES
* Organizing the Dealing room releases, with support of test managers and release coordinators.
* Improving Incident handling process
* Representing Merchant, Private and Commercial Banking in the task force
*
12. PROJECT TITLE Program Control
-
Fortis Bank
- Release manager TECHNOLOGY
2007 - 2007
RAT, Test Director, Peregrine, ITIL, CMMI, Prince2
PROJECT SPECIFIC SKILLS Coordinating departments having different practices for a lot of interacting applications. Assessing & controlling deployment risks. Liaising with Change Management & Operations.
DESCRIPTION OF THE PROJECT
Global markets quarterly releases. Integration of all dealing Room application releases (DWH, Market Data, MF, UNIX-hosted programs, QUANTS add-onsinterfaces) into quarterly company deployments. Initially, there existed almost no coordination between applications.
Peregrine specifications coordination. In the scope of optimization of ServiceCenter 6 and upgrade to ServiceCenter 7, analysis of the existing, creation and communication of procedures to improve the transfer of information from IS Release Management & Deployment to IT Change Management, for integration in the corporate plan. This close cooperation led to reorganization of incident handling and appropriate customization of SC7.
Interoperability of SDLC tools. An international strategic Business/IT/IS task force has been created to to achieve transformation of poorly-performing practices: integrate data and processes out of corporate tools such as RequisitePro, Test Director, Quick TestPro, LoadRunner, ClearQuest, JIRA, RAT, ClearCase, and Peregrine Incident/Problem/Change Management.
* RESPONSIBILITIES
* Organizing the Dealing room releases, with support of test managers and release coordinators.
* Improving Incident handling process
* Representing Merchant, Private and Commercial Banking in the task force
-
CIRB-CIBG BE
- Quality manager & External Teams Coordinator
2006 - 2006
TECHNOLOGY ASP
PROJECT SPECIFIC SKILLS Project monitoring, Quality injection, Top Management reporting
DESCRIPTION OF THE PROJECT
The company is in charge of providing computer services end resources to the public institutions of the Brussels Region: mainly the IRISNet network, ASP applications, and IST managers. This activity is split into about 100 active projects. These require monitoring in terms of technical progress and investment/expenses. These projects also need harmonization in terms of quality of processes and deliverables. In particular quality has to be built in, not tested out. As usual, testing is key to success. A quality plan has to be defined per project, and followed up.
* RESPONSIBILITIES
* Monitoring each project's progress/identification and mitigation of risks
* Reporting weekly to CEO/presentation of updated dash board
* Assisting and training project managers ;
-
CIRB
- Quality manager & External Teams Coordinator
2006 - 2006
TECHNOLOGY ASP
PROJECT SPECIFIC SKILLS Project monitoring, Quality injection, Top Management reporting
DESCRIPTION OF THE PROJECT
The company is in charge of providing computer services end resources to the public institutions of the Brussels Region: mainly the IRISNet network, ASP applications, and IST managers. This activity is split into about 100 active projects. These require monitoring in terms of technical progress and investment/expenses. These projects also need harmonization in terms of quality of processes and deliverables. In particular quality has to be built in, not tested out. As usual, testing is key to success. A quality plan has to be defined per project, and followed up.
* RESPONSIBILITIES
* Monitoring each project's progress/identification and mitigation of risks
* Reporting weekly to CEO/presentation of updated dash board
* Assisting and training project managers
*
13. PROJECT TITLE Web Query Tool
-
CIRB
- Quality manager & External Teams Coordinator
Toulouse
2006 - 2006
TECHNOLOGY ASP
PROJECT SPECIFIC SKILLS Project monitoring, Quality injection, Top Management reporting
DESCRIPTION OF THE PROJECT
The company is in charge of providing computer services end resources to the public institutions of the Brussels Region: mainly the IRISNet network, ASP applications, and IST managers. This activity is split into about 100 active projects. These require monitoring in terms of technical progress and investment/expenses. These projects also need harmonization in terms of quality of processes and deliverables. In particular quality has to be built in, not tested out. As usual, testing is key to success. A quality plan has to be defined per project, and followed up.
* RESPONSIBILITIES
* Monitoring each project's progress/identification and mitigation of risks
* Reporting weekly to CEO/presentation of updated dash board
* Assisting and training project managers
-
Swift
- Product & Project Manager TECHNOLOGY
La Hulpe
2000 - 2005
DURATION 5 years ( Java, UML, Rational Rose, XML/XSL/XSD/DTD, Oracle 9, MS Access, ColdFusion
PROJECT SPECIFIC SKILLS Requirements formalization, SQL writing, Deployments organization
DESCRIPTION OF THE PROJECT
This is an internet & intranet product (different instances with different behavior) that acts as a window for the standards developed for the financial community. This is one of the children of the standards factory product. This was done within ITIL framework (ISO9001-certified), with Encompass methodology (using ClearCase and LiveLink as project repositories and Vantive Atlas for incident/problem management). The development (5/6 developers) was subcontracted to other internal units that I had to coordinate as well as the outside contractors that they hired.
* RESPONSIBILITIES
* Identification of the need for such product through in-depth consultation of the internal customers
* Creation of the product specification via prototyping (PowerPoint behavior description)
* Formalizing business and detailed functional requirements for this product as well as new functionality for the parent product
* Management of the growth, to be integrated in the evolving parent product
* End to end delivery of all 4 releases of the product ( started with the investment proposal and ended with the maintenance)
* Oracle SQL coding
* Integration with the parent product that was developed in my department
* E2E testing
* Project management for the automation of the Acrobat documentation out of Rational Rose messaging models (development subcontracted to an external company)
* 1/2/3rd level support
-
SWIFT
- Product & Project Manager
La Hulpe
2000 - 2005
DURATION 5 years ( Java, UML, Rational Rose, XML/XSL/XSD/DTD, Oracle 9, MS Access, ColdFusion
PROJECT SPECIFIC SKILLS Requirements formalization, SQL writing, Deployments organization
-
SWIFT ,
- Product & Project Manager
2000 - 2005
DURATION 5 years ( Java, UML, Rational Rose, XML/XSL/XSD/DTD, Oracle 9, MS Access, ColdFusion
PROJECT SPECIFIC SKILLS Requirements formalization, SQL writing, Deployments organization
DESCRIPTION OF THE PROJECT
This is an internet & intranet product (different instances with different behavior) that acts as a window for the standards developed for the financial community. This is one of the children of the standards factory product. This was done within ITIL framework (ISO9001-certified), with Encompass methodology (using ClearCase and LiveLink as project repositories and Vantive Atlas for incident/problem management). The development (5/6 developers) was subcontracted to other internal units that I had to coordinate as well as the outside contractors that they hired.
* RESPONSIBILITIES
* Identification of the need for such product through in-depth consultation of the internal customers
* Creation of the product specification via prototyping (PowerPoint behavior description)
* Formalizing business and detailed functional requirements for this product as well as new functionality for the parent product
* Management of the growth, to be integrated in the evolving parent product
* End to end delivery of all 4 releases of the product ( started with the investment proposal and ended with the maintenance)
* Oracle SQL coding
* Integration with the parent product that was developed in my department
* E2E testing
* Project management for the automation of the Acrobat documentation out of Rational Rose messaging models (development subcontracted to an external company)
* 1/2/3rd level support
