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Juan David DROMBO

PARIS

En résumé

Ingénieur électronique, MSc Management of Information Systems à la recherche d'un stage de fin d'études (6 mois à partir de Juillet 2016) en conseil en technologie - systèmes d’information consultant fonctionnel, business analyst, consultant maîtrise d'ouvrage, consultant fonctionnel ERP.

Mes compétences :
UML/OMT
Customer Relationship Management
market research
logistical support
interpersonal skills
VMware
TCP/IP
Scheduled preventive maintenance
SQL
SLA
SAP SD
SAP CRM
SAP
Microsoft Windows 7
Microsoft Office
Matlab
Logistics
LAN/WAN > LAN
FTP
Dynamic Host Control protocol
Domain Name Server Protocol
Cisco Switches/Routers
C Programming Language
Apple
Android
Agile Methodology
Agile

Entreprises

  • Metalogic SSII - Desktop support

    2015 - 2015 - Assistance informatique dans diverses entreprises à Paris et en région parisienne (Société Générale, AFP)

  • SYKES Enterprises - Cisco TAC support engineer

    2014 - 2015 * Collaborated with Engineers and customers based in North America, India and Costa Rica using Cisco's CRM platform (Salesforce) to resolve complex problems. ;
    * Diagnosed and troubleshot a range of hardware/network issues on Cisco devices (IP phones, routers, SW) ;
    * In parallel with logistics team processed return material authorizations (RMA), ensuring timely order submission and logistical support to meet the service level agreement (SLA) ;

  • VOLVO CE - Maintenance engineer

    2011 - 2012 * Tested the functional specifications of a maintenance module in the ERP (UAT) ;
    * Scheduled preventive maintenance and built dashboards of maintenance KPIs for mining machinery ;

Formations

  • ESIEE Paris

    Noisy Le Grand 2015 - 2017 Management of technology - information systems

  • AUSTRALIAN COLLEGE OF COMMERCE & IT (Sydney)

    Sydney 2013 - 2013 Diploma

  • Kaplan International College (Sydney)

    Sydney 2012 - 2012 Business English (course) Feb - Jul 2012 KAPLAN INTERNATIONAL COLLEGE

  • Universidad Del Norte (Barranquilla)

    Barranquilla 2005 - 2010 Bachelor of Science

Réseau

Pas de contact professionnel

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