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Kahled KAHLED

TUNIS

En résumé

Multidisciplinary Operations Coordinator (Medical/Technical)
In charge of providing operational support and assistance in collaboration
with our team in different offices which includes but is not limited to the
services procurements, logistics, and administration, including fleet and
facilities management, travel and lodging arrangements
Prepare all necessary administrative forms for project related items, such as
travel, Purchase Orders Request forms, etc.
Check the good working of offices items and verifying that the inventory is
regularly updated on a regular basis;
Work on the development of all administrative and secretarial operations
related contractual agreements with contractor and subcontractors, and
other services agreements in Tunisia and outside of it;
Provide regular updates of Operations to HR, and Finance staff
Support the Operations and Finance Director and general Manager in
managing recruiting process
Organize logistical and administrative support for conferences, seminars,
workshops, and training events, which includes tasks and subtasks related
to travel, meals, translation services, and document distribution;
Maintain a proper files, checking the project’s internal control system to
ensure that the policies and procedures are being adhered to;
Review all records for accuracy and legitimacy;
Arrange pickup/drop off, hotels, phone issuance, and other logistic support
for home office and short term travelers;
Tracking IT needs in the offices
Assist with auditing project files on sites;
Verify and ensure all supportive documentation of all payments before
approval by the Finance Manager and the Chief of Party;
Help to ensure compliance with lease/service contracts and agreement
covenants before issuing payment(s);
Responsible for maintaining accounting records and files of Program
administrative financial documents with appropriate supporting material.
Update records as necessary. Keep all financial and sensitive information
pertaining to the Program confidential;
Prepare letters, correspondence, requisitions and other forms of documents
of consequence to be signed by the Operations and Finance Director;
Other duties as assigned by the Office Manager or concerned Party.

Mes compétences :
Site Management
International Assistance
Health insurance
Logistics
operational support and assistance
good management
develop a good customer
Technical assistance
Services Assistance
Purchase Orders
Microsoft Word
Microsoft PowerPoint
Microsoft Outlook
Microsoft Excel
Management of installation and mobilization of mob
Facilities Management
Audit
Administration

Entreprises

  • Assistance - Operations Cordinator (onshore/offshore)

    2012 - 2017 Logistics coordinator
    Logistics Assistant :
    It includes all services coordination in Assistance company (technical
    ,transportation and security managment and other related works of logistics
    provision requested by our clients and particularly on mines and petroleum
    sites and outisde of it from date of materials and equipment’s mobilization to
    the demobilization
    Following the fleet of ambulances on sites and other vehicles on a regular
    basis and preparing inventories of all materials to ensure a timely
    intervention and maintenance services of the company vehicles; and thus
    find technical and mechanical solutions of the existing problems
    Technical assistance : services of reparation and towing of insured people’s
    cars and reservation of replacing one during period of repair if requested
    Supply requested equipments for vehicles and ensure good fixation of
    damaged cars or under maintenance
    Project logistics advisor : it includes all services of on-site management in
    coordination of HSE and site managers
    Insurances assistance coordinator
    Third Party Administrator
    I Worked as an insurance assistance coordinator(Medical insurance
    companies
    Providing worldwide assistance services to clients and Managing the
    process of requests and approvals accordingly /Europe Assistance/ other
    world insurances companies
    Experienced assistance coordinator: ensure the good management of
    medical claims and organization of admissions and covering medical and
    other fees according to the requested standards and regulations required
    by client (Regulation and Control of Mother Insurance companies)
    Guiding patients/clients to medical centers, clinics or any other
    establishments
    Following admissions and assessment of complicated cases in collaboration
    and validation of our medical consultants and advisors (in coordination with
    our clients & insurance companies) ...
    solving insured clients or other people claims or complains if existed and
    intervening in their management in due time.
    Management of daily, weekly and monthly reports reported to clients
    Other administrative tasks…
    Coordinator of Network of providers
    Updating existing list of providers and adding new ones according to the
    needs of our company expanded services.
    Administrating the collaboration with existing network of providers and
    solving the issue or problem that may regularly arise
    Checking claims and organizing the settlement of invoices in coordination
    with invoices department
    Participating in the regular evaluations of providers
    Transmitting clients requests and claims
    Defining the priority of file/cases treatment in periods of peak
    Checking files and ensuring their classification and update
    Quality and developpement
    *Ensuring claims reporting and improvement of provided services
    *Following the good functioning of equipments and respecting the quality system
  • coordinateur d'assistance - Coordinateur

    2007 - maintenant

Formations

  • High School (Tunis)

    Tunis 2007 - maintenant degree,FIRST honors ;
    *Obtained the licence of the first cycle
    Fundamental English,LAMANOUBA
    * Obtained the fundamental licence in linguistics, literature and civilisation FACUALTY OF
    LETTERS, ARTS & HUMANITIES LA MANOUBA
    * MASTER's degree : English and American civilisation in the same university : FACUALTY
    OFLETTERS, ARTS & HUMANITIES LA MANOUBA
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