Mes compétences :
Sourcing
Customer relations
Customer support
Problem Solving
Entreprises
Alexander Mann Solutions
- Candidate Acquisition Specialist at GE France via Alexander Mann Solutions
London2016 - maintenantResponsible for proactively seek out appropriate candidates to meet GE requirements.Selection of applications against the criteria for each post, updating the recruitment system.
Serco
- Customer Service Executive in Retention and Resolution Desk Team
Hook2015 - 2015Handling escalations from agents and suppliers, managing flight schedule changes, ownership for difficult and urgent cases.
Serco
- Senior Customer Service Executive
Hook2012 - 2014Handling incoming calls, solving customer’s problems and questions related to their travel, selling the product over the phone.
Hotel Balladins
- Receptionist
2010 - 2011Receptionist in charge of check-in and check-out, handling reservations, e-mails and incoming calls, and managing cleaning staff.