Mes compétences :
Étude de marché
Réseaux sociaux
Management d'équipe
Négociation commerciale
Capacités d'analyse et de synthèse
Communication externe et institutionnelle
Marketing
Communication
Assurances
Apple
- Technical Support Advisor and Social Media Consultant for Beats by Dre
PARIS2014 - 2016-First Beats Social response team (FR) in Europe Support for Beats products on Twitter and Facebook
-Providing technical support to customers by chat
-Technical content creation designed for the team
Filiassur
- Marketing Assistant
Le Havre2013 - 2014- Conduct of email marketing campaign
Design of marketing email on Mailchimp
Creation of the campaign using Mandrill
Analysis of the metrics
Optimisation of the campaign
- Production and launch of a customer satisfaction survey
Creation and design of the survey using SurveyMonkey
Analysis of the metrics
- Creation of an intranet site with Wordpress
Conduct of a needs analysis
Creation of the website using Wordpress
Creation of content : post for contest, infographic...
- Creation of the new website mockups
Analysis of the old website
Creation of the new mockups to optimize customer path and improve the design
- Landing page optimization
Analysis with Google analytics
A/B test
Filiassur
- Trainee as a Marketing Project Manager
Le Havre2013 - 2013- Analysis via strategic tools (PESTEL, SWOT, Matrices)
- Implementation of daily statistics
- Creation of monitory tools designed for the production department
Junior Achievement Cordoba Argentina
- Trainee as a Communication Manager Assistant
2012 - 2012- Creation of content for social media/network
- Assistance in the organization of Junior Achievement’s events
CEACOM
- Customer service advisor (student job)
2011 - 2012
Filiassur
- Trainee as a Marketing assistant
Le Havre2010 - 2011- Implementation of daily statistics
- Conduct of a competitive analysis
- Client portfolio analysis
- Leading jobs interviews and providing training to new customer service advisors
Le Havre2011 - 2013MASTER’S DEGREE in International Management, Option Marketing
Université (Le Havre)
Le Havre2010 - 2011L3 Affaires Internationales parcours marketing (en alternance)
- Création d’un projet humanitaire pour l’association TI MOUN : mise en place d’une campagne de communication et démarchage de professionnels et particuliers.
- Réalisation d’une étude de marché pour l’entreprise impact CE
- Réalisation d’une extension de marque