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NTS
- Sales Manager
Seclin
2016 - maintenant
-Leading of entire precontracting phase (from customer's request to order intake)
-Meeting of yearly revenue targets
-Networking of accounts to generate sales
-Research of new prospects and maintain relationships with existing customers
-Keeping appraised of industry developments
-Negotiation of sales contracts
-Development and implementation of business strategy
-Development of partnership
-Exploring new revenue and opportunities for expansion
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Sidel
- Project Manager
Clichy
2014 - 2016
Identification of needs and pre contracting definition. Contract Drafting.
Implementation and monitoring of projects, privileged group contact for all requests link to the new machine evolution.
Implementation and monitoring of projects, management of difficulties and providing corrective solutions Role of interface on sites: collection of problems, supervision of interventions
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Sidel
- Customer Service Manager (Former Yugoslavia)
Clichy
2012 - 2014
Identification of needs in terms of services, proposing appropriate solutions, organising and conducting meetings, drafting of specifications, drafting and negotiation of contracts, selection of participants and coordination of teams on site, implementation and monitoring of projects, privileged group contact for all requests and problem solving on their sites
Managing a portfolio of 100 accounts with 30 key accounts on sites in Greece, Romania, Slovenia, Croatia, Bosnia and Herzegovina, Montenegro, Serbia, Macedonia and Kosovo 100% targets on turnover achieved annually
Analysis of the customer request in terms of evolution of machines and services, developing and negotiating the terms of the project, drafting commercial contracts and conditions, implementation and monitoring of projects, management of difficulties and providing corrective solutions Role of interface for all maintenance operations on the sites: collection of problems, supervision of interventions
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Sidel
- Customer Service Manager (Russia Key Account)
Clichy
2007 - 2012
Controlling the bottle weight reduction project for Coca-Cola
Sale and implementation of a project of lightweighting bottles: needs analysis, conduct of studies, definition of specifications, contract negotiation, management of the moulding, installation of new equipment at the sites, training local teams, reporting
Management of Coca-Cola and Pepsi key accounts Award for Outstanding Service in 2012 issued by Coca-Cola in 2012
Identification of needs in terms of services and development of machines, writing specifications, preparation and negotiation of contracts, monitoring the implementation of the project, functional management of teams up to 10 technicians: selection of profiles, definition and monitoring of activity, management of technical problems, role of interface with customers, monitoring a budget of € 8 million
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Sidel
- Field Software Engeneer
Clichy
2001 - 2007
Installation tasks of machines at sites around the world
Implementation of prototypes, commissioning and completion of evolution programmes of industrial machines with client, training of technicians and customers on site, analysis and resolution of technical problems, implementation of specifications for the design office, reporting