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Léna TREMBLAIS

Vélizy-Villacoublay

En résumé

Electronical engineer, I have been working for ten years in the area of mobile phone in different compagnies as Philips, Motorola and Myriad Group.

Today, after an experience in Spain and in Mexico, I am looking to progress into a position as projet manager within a technical environment, especially high-technology field in France.

Mes compétences :
Customer support
Support technique
Gestion de projet (Certification PMI)
Certification ITIL
Gestion de la relation client
Développement informatique

Entreprises

  • Altran France - Software Engineer

    Vélizy-Villacoublay 2014 - maintenant - Management of incidents for business critical applications at international level : this role covers all levels of problem troubleshooting and resolution implementation
    - Implementation of support processes with customers
    - Elaboration of Knowledge Management Library

  • HP CDS - Software Engineer

    2011 - 2014 - Management of incidents for business critical applications : this role covers all levels of problem troubleshooting and resolution implementation
    - Implementation of support processes with customers
    - Elaboration of Knowledge Management Library

  • Myriad Group - Project Leader

    2010 - 2010 - USSD specialist for Telefonica Mexico
    - Project Management : analysis of marketing's requests, specification y development of solution on USSD plateform
    - Follow up of USSD plateform servers

  • Myriad Group - Feature Software Leader

    2007 - 2009 - Management of feature development : customer relationships management, specification and development of application layer for modem calls ( using proprietary framework within LINUX environment – Valgrind, debug tool GBD), integration and validation of module in global architecture

  • Myriad Group - Production Support Leader

    2006 - 2007 - Team management
    - Customer support on site (in Spain) and remote (interfacing role between production and design)
    - Project leader for industrialization of electronic boards : definition and specification of testing and download strategies, software supplier management, bill of material follow up, industrialization planning
    - Product evolution leading in production step: production metrics follow up

  • Myriad Group - Production Support Engineer

    2003 - 2006 - Customer support : test and download solutions transfer on customer site in Spain
    - Test software development (Testand andLabwindows CVI) : radio and battery parameters calibration(GSM, WCDMA)
    - Production metrics follow up : yield analysis and recurrent breakdown analysis

  • Motorola - Production Test Engineer

    Gif sur Yvette 2000 - 2003 - Design of test stations for Telematics products : hardware specifications, planning management, supplier management for test tooling, software development (LabWindows CVI), JTAG tool integration for test and download
    - Generic user interface maintenance (Visual C++) for overall factory
    - Test routines implementation on test bay AGILENT- TS5400 (Test Exec SL)

  • Philips - Validation Engineer

    Suresnes 1999 - 2000 - Definition and follow up of test plan for mobiles

  • Thales Under Water Systems - Test Engineer

    1999 - 1999 Oct 1999 to Dec 1999 : Test Engineer Test ( ALTRAN consultant)
    - Software development for data acquisition(LabWindows CVI)

    Mar 1999 to Sept 1999 : Final Project (Inter-ship)
    - Tool development to visualize sub-marines pictures and algorithm implementation to improve picture quality

Formations

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