Liangjie TANG

En résumé

Entreprises

• Hyatt Regency Paris - Internin in FO

  2014 - 2014 Tasks/Responsibilities:
  * Welcome the guests and leave a perfect impression on them and introduce Hyatt to new guests ;
  * Take care of guests' needs when they check-in or check-out ;
  * Competent enough to answer all the questions when guests ask and give them accurate and precise
  information and instructions
  * Cooperate with the partners in the Front Desk, share the work and achieve the object of that day, know
  how team works
  * Have good communication with other departments

• Vatel Business School - Hotel & Tourism Management - Intern

  Lyon 2013 - 2014 Tasks/Responsibilities:
  * Know how Pastry works, the time schedule, object of the day ;
  * Learn how to do different desserts
  * Learn how to dress a dessert
  * Know how restaurant operates
  * Learn how to serve the guests in a better way
  * Learn how to use the Micros
  * Learn how to prepare the starters
  * Learn how to design a starter

• NOVOTEL Wuhan Xinhua - Receptionist

  2012 - 2013 Tasks/Responsibilities:
  * Welcome all the guests in our hotel, have a good contact with them ;
  * Check-in, check-out guests, make room reservations for guests ;
  * Providing general information about the hotel, the city, the country for the guests ;
  * Dealing with guests' complaints

• Renaissance Wuhan Hotel - Intern in Front Office

  2012 - 2012 Front Office Operator Duration: From 01/12 to 07/12 Total Number of Months: 7 months
  Tasks/Responsibilities:
  * Answering and transferring internal and external calls ;
  * Making room & restaurant reservations for guest, Taking orders of in-room dining ;
  * Providing general information for guests, dealing with complaints through phones and recording the
  incidents

Formations

• Vatel International Business School Hotel And Tourism Management

  Nîmes 2013 - 2015 Master
  
  * Institution Name: Vatel International Location: NIMES, France Institution
  Graduation/Expected graduation date:
  Field of Study: Hospitality Management

• Wuhan University

  Wuhan 2010 - 2012 Bachelor
  
  * Institution Name: Location: Wuhan, China Institution
  Graduation/Expected graduation date:
  Field of Study: Applied French (second degree)
  
  * Classes Taken at School/University Relevant to Desired Training:
  Operational Management, Enterprise Strategy, Hospitality Strategy, Economics of Tourism Industry, Human
  Resource Management,

• Hubei University Of Economics (Wuhan)

  Wuhan 2009 - 2013 Bachelor
  
  * Institution Name: Location: Wuhan, China Institution
  Graduation/Expected graduation date:
  Field of Study: Hotel & Tourism Management

Réseau

Pas de contact professionnel