Paris2006 - maintenantAPAC - Jan 2010 - present
Responsibilities
• Set up of a shared service centre in Singapore for Payroll
• Management of JAPAC payroll function
• Develop internal controls & SLAs
• Set up of a customer service centre for employees
• Budget planning 2011
• Payroll Compliance lead for APAC
• Security lead for APAC payroll team
Achievements
• Set up of a JAPAC shared payroll service (10 countries) from scratch
• Setup of a helpdesk for queries – employee & payroll provider
• Process documentation
• Purchase order tracking & budget control of services
• Global reporting pack implementation (in conjunction with the US team)
• Internal payroll website for employees
• Internal knowledge base for the Payroll team
EMEA - Oct 2006 - Dec 2009
Responsibilities
• Management of EMEA payroll function, including management of a team of 7
• Management of Payroll providers
• Develop/maintain internal controls & SLAs
• Coaching & mentoring team
Achievements
• Implementation of a Global service providers in 30 different countries
• Setup of a helpdesk for queries – employee & payroll provider
• Management of a full stock audit spanning 2004-2009
• Standardised payroll reporting – HR inputs across EMEA
• Implementation of clear contracted SLAs
• Reviewed compliance across EMEA in terms of benefit in kind
• Purchase order tracking & budget control of services
• Global reporting pack implementation (in conjunction with the US team)
• Internal payroll website for employees
Xerox (Europe) Limited
- Benefits Specialist
2004 - 2006Responsibilities
• Benefits administration
• Account reconciliation & monthly reports
• Vendor management
• Payroll processing of benefits
• Management of company car fleet
• Pension administration
• Employee query handling
Achievements
• Cleaning of the account reconciliations for Benefits
• Created & Maintained Pension website
• Provided training sessions on benefits for employees
