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Idéal Gourmet
- Chef de Projet Evenementiel
Paris
2015 - maintenant
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Novotel Paris Les Halles
- Coordinatrice Evènementielle Séminaires & Banquets
PARIS
2014 - 2015
Hôtel de 285 chambres, 8 salles de séminaires
- Préparation en amont, avec le client et les différents services de l'hôtel, des aspects opérationnels des séminaires afin d'en assurer un déroulé qui réponde aux attentes du client
- Accueil et suivi des clients durant le séminaire, préparation de la facturation.
- Soutien au sein du Service Commercial à la gestion des appels entrants et participation à la réalisation des objectifs de vente et des objectifs qualité du service.
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Lenôtre
- Special Events Sales
Paris
2013 - 2013
* Assisted the Special Events Sales Director in coordinating events including the 2013 Paris Air Show (30,000 VIP lunches in 7 days), WGCParis2015, 2013 French Open ;
* Provided customer service, prepared estimates, commercial proposals and responses to Call for Tenders in both French and English, acted as the liaison between clients and other services (culinary, HR, design, logistics, etc.), supported the staff teams during the events, followed up on billing. ;
* Supported Corporate Events sales department in preparing estimates and commercial documents. ;
* Created standard estimates and commercial proposals for small private events.
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All in RMS
- Co-founder
2012 - 2013
Club organizing live poker tournaments and initiation within NEOMA Business School community
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Vendôme Rugby Club
- Volunteer
2010 - 2012
* Co-organized the Annual Ball in addition to holiday activities at the rugby school including outdoor games
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La Fromagée Bordier
- Administrative and Sales Assistant
2010 - 2012
* Assisted the sales manager with customers on a daily basis by providing strong customer service with orders, deliveries, product information, and pricing to French retail stores, regional hotels & restaurants, and international customers ;
* Effectively worked alongside the sales manager to grow international sales by expanding existing wholesaler partnerships and creating new ones. ;
* Initiated and completed several projects including computing business growth analysis, creating product information forms, improving online customer service experience, and upgrading the customer database.
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Cheese Importers
- Business Intern
2009 - 2009
* Updated retail store's operational procedures (opening and closing to-do list, store cleaning schedule, etc.) ;
* Implemented a trainee program for each store position (cashier, customer service, bistro waiter) ;
* Launched a monthly newsletter for retail customers
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La toque Vendomoise
- Waitress/Head waitress
2006 - 2012
* Coordinated events with clients, the animation team and kitchen and service staff. ;
* Supervised the service staff in setting up tables, buffets and table arts, serving guests and cleaning.
Other catering businesses: Carudel , Ruellan , Gautier
Cheese Importers , Lafayette (wholesale) and Longmont (retail & bistro), CO, USA 2009 (6 months)
Business Intern
* Updated retail store's operational procedures (opening and closing to-do list, store cleaning schedule, etc.) ;
* Implemented a trainee program for each store position (cashier, customer service, bistro waiter) ;
* Launched a monthly newsletter for retail customers
EXTRA CURRICULAR ACTIVITIES
Co-founder of All in RMS at NEOMA Business School 2012
* Club organizing live poker tournaments and initiation within the school community
