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Lu DING

Paris

En résumé

• 3 years’ Marketing and Commerce background
• Project management experience
• Passion for marketing, innovation, partners, customer experience and satisfaction
• Highly organized, proactive, creative mindset, and solution focused
• Native Mandarin speaker with in-depth understanding of local culture as well as fluent English and French


Mes compétences :
preparation of papers and reports
manage the exchange
customer experience
Project management experience
Microsoft Office

Entreprises

  • Orange - Smart Store Project Management

    Paris 2014 - maintenant • Co-designing a new store concept and in-shop customer experience that will be used by all countries in the group
    • Coordination with countries to manage the exchange of information of distribution and marketing
    • Monitoring actions and preparation of papers and reports
    • Creation of an international retails' essential database containing the main characteristics of retail channels in the main countries of the group Orange
    • Organization of events and workshops
    • Business &Technology Intelligence

  • Château CABEZAC - International Maketing

    2013 - 2013 • Creation and translation of technical description, flyers, site web
    • Management B2B clients portfolio
    • Prospection and Customer Relationship with Asian buyer by call/ mailing/events (200 contacts, 6 containers’ wine)

  • Campus my 17 home - Zone Manager

    2010 - 2011 • Sales door to door (Top 5 of 2010)
    • Management of portfolios
    • Commercial actions

  • Digital China - Market Research

    2009 - 2009 • Market research for new product and service “City Pass Card”
    • Interview and questionnaire (150 contacts total)

Formations

  • IAE GUSTAVE EIFFEL

    Creteil 2014 - 2015 Double Master

    Apprenticeship Program
    Thesis : « Multichannel strategy in customer experience»

  • INSEEC

    Paris 2013 - 2014 Master
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