Lucie PROESCHEL

En résumé

Entreprises

• Backroads (Tour operateur Americain) - Tour Leader - Accompagnatrice et responsable de groupes touristiques (essentiellement américains)

  2013 - maintenant - Accompagnement de groupes de touristes américains en vélo sur les routes de France
  - Autonome sur les voyages en termes de logistique, de budget et de gestion du groupe et des partenaires dans l’objectif de faire vivre à nos clients des expériences exceptionnelles.

• Pacific World, Singapore (Agence de voyages et d’événementiel) - Account Manager (DMC)

  2011 - 2012 • Manage clients and service accounts (DMC)
  • Organize and manage meetings, incentives, conference & exhibitions (MICE)
  • Organize and manage group travels or special interest of ad hoc Groups
  • Perform pre and post programs updates and actions
  • Manage all operational aspects of groups/events such as reservations, bookings, paper and logistics arrangements
  • Provide formulations and submit proposals to meet requests for proposals (RFPs), submit tenders and bids

• Ambassade de France a Singapour - Assistante de l'attache Culturel et Audiovisuel

  2011 - 2012 Mise en oeuvre sur les plans administratif et budgétaire la programmation culturelle et audiovisuelle du SCAC.
  Gestion du calendrier culturel, prise de rendez-vous.
  Mise à jour de sites internet, rédaction des articles sur l'actualité culturelle.
  Organisation des événements sociaux et suivi budgétaire.
  Organisation des missions d’experts ou de délégations à Singapour, des invitations en liaison avec les organismes gestionnaires en France (Egide, CNOUS) et les partenaires français et asiatiques.
  Administration de la section, suivi de la presse.

• Questex Asia, Singapore (Agence Medias) - Marketing Manager

  2010 - 2011 Promotion of the conferences and exhibitions across Asia (about 40 events per year).
  Creation of the marketing strategy and plan for each event.
  Execution of the marketing plan.
  Creation of all (print and online) campaigns adverts, banners, flyers and electronic mailings.
  Coordination of the suppliers, designers, circulation team, etc.
  Maintenance of the individual conference websites (up to +400% visits per month).
  Research of Supporting organizations and media for the events (up to 13 supporting media and organisations per event).
  Marketing progress reporting to Senior Management.

• Faculté Libre des Sciences et Technologies (Université Catholique de Lille) - Faculty Head of Communication and International Relations

  2004 - 2010 - Development of the Faculty International Relations.
  Development of partnership with other Faculties.
  Reception of foreign students and liaison with their University.
  Promotion of studying abroad and advising for the FLST students.
  
  - Management and organisation of the Faculty Communication / Marketing
  (strategy, project coordination, budgeting, public and press relations, corporate, internal and external communication).
  Identification of marketing channels.
  Creating effective marketing strategies for the Faculty programs of instruction and values.
  Establishment and monitoring of the communication budget.
  Planning, implementation and monitoring of the events, actions of promotion and supports
  (including 4 - 6 trade fairs per year, 3 Open Days, 45 information tours and the organization of scientific games and contests during one week: between 600 and 1000 visitors every year.)
  Press relations around each event.
  Cross-functional management (researchers, teachers, administrative employees and students).
  Monitoring of the Website (doubled the number of visits in 2 years time).
  Public relations: member of several Committees // elected at the Student Life Committee.
  Internal communication: organisation of lectures, creation of welcome packs, participation in the evolution of the University Students extranet.
  Have increased the number of students from 370 in 2004 to 600 in 2009 at the time there was a fall in the enrolments in French scientific faculties.
  
  - Management of the Faculty Subscriptions Department.
  Improvement and communication on the application process, validation of candidates and transfer of student files to the administrative office.
  
  - Participation to the quality certification process (as communication and recruitment pilot).
  The Faculty is Certified ISO 9001 since January 2010.
  
  - Teaching professional writing and speaking for French students.

• Bayard Service Edition - Layout editor

  Montrouge 2003 - 2003 Preparation and organisation of the text and pictures in news publications.

• Bayard Service Edition Nord - In charge of the communication

  2003 - 2003 Creation and realization of documents of communication: catalogues, presentations and posters.

• Centre Historique Minier de Lewarde - Communication assistant, then, Ticket Officer

  2002 - 2002 Development and execution of a customer survey (creation, application, result analysis).
  Writing of press releases.
  Renewal of the catalogue intended for the visitors groups.
  Dealing with ticket purchase for individuals and groups. Organisation of the visits.
  Customer complaints resolution and improvement.

• Enzo s.a.r.l. - Sales Assistant

  2001 - 2001 Dealing with orders, suppliers, invoicing and secretary tasks.

• Valdosta State University (USA)

  2000 - 2001

Formations

• Institut Catholique De Lille ISTC

  Lille 2001 - 2003

• Valdosta State University - GA (USA) (Valdosta)

  Valdosta 2000 - 2001 History

• Université Lille 3 Charles De Gaulle

  Villeneuve D'Ascq 1998 - 2000 Préparation aux concours de Sciences Politiques puis Deug d'Histoire

Réseau

• Arnaud FRANOUX

• David GOVART

• Jean-Charles CAILLIEZ

• Juliette LEMAN

• Luc TONYE

• Pauline HONORE

• Segers ANNE

• Vincent PLATEL