Paris2008 - maintenantClient support.
Training clients on Factset products.
Project work on my accounts.
- Quality and Method Engineer
Marseille2006 - 2007Daily controls to ensure quality of financial estimates,
Answer to clients/consultants questions about estimates,
Help our data entry teams (doubts on injected estimates, bugs, etc),
Define new processes to take into account different methodologies of the brokers,
Detect sectorial and geographical properties for clearer explanations to our clients ,
Write process and methodology guides, in english, for agents and clients,
Train French and Indian data entry teams on financial subjects for a better quality of estimates,
Train consultants on our work to make their relations with clients easier,
Suggest improvements of working tools.
- Internship in Marketing and Financial Analysis department
2005 - maintenantDocuments on return on investment,
User guide about the CRM tool,
Technical help to users (financial analysts),
Partnership with English consultants to adapt the CRM tool to different uses in the company.
- Internship in Risk Management department
2004 - maintenantExcel prototypes to control bonds,
Use of internal databases thanks to SQL to answer the department’s needs,
Controls on trading positions on Reuters and Bloomberg.
Pertinence Data Intelligence
- Internship in Algorithm Research team
2003 - maintenantThesis on existing sampling methods and contribution in an European project,
Development in C++ of sampling methods chosen by the team.