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Marc JENSEN

Levallois-Perret Cedex

En résumé

17 years with major multinational companies on international projects and support organizations.
I’m the Head of a global delivery center for key business applications, integration &
architecture. Reporting to Alstom IT Power CIO. I’m managing 17 M€ budget on strategy, services,
support and projects. My team is constituted of 12 direct reports and around 80 technical and
functional N-2 & N-3 from multicultural and dispersed teams for 10000 worldwide end-users.
I have international management experiences in France, Germany, Denmark and Switzerland with bi
companies on projects and global support. I can manage meeting and presentation in 4 languages.
I was SAP Program/Project Manager during 13 years during 3 big global IT transformations.
I have experience with IT Transition, Strategy set up, Enterprise Architecture, ITIL implementation &
best practices. I have operational & architecture vision and strength in cross-functional domains.
I’m customer oriented and able to align IT plans with business objectives through effective
collaboration with executive management and stakeholders.
Leadership skills with strong and motivational leader based on trust, team spirit and understanding.

Mes compétences :
Direction de projet
SAP R/3
ITIL Service Strategy
ITIL Foundation V3
Architecture d'Entreprise

Entreprises

  • Alstom Power - Head of Global Applications & Head of IT Architecture

    Levallois-Perret Cedex 2011 - maintenant In charge of a Delivery Center, covering services, strategy, projects and support for 50 Global Applications including SAP and Oracle products, CRM, SRM, Project tools, Document Management Systems, Shopfloor, BPM, MDM, EAI and other Business Applications. Team size of 12 direct reports and 80 N-2 & N-3 from internal and external resources based in Baden, Poland, Romania, India, Malaysia, Brazil and USA. Review and validation of the Business Service Contracts. Set up and follow up of actions in order to reach targeted KPI like end-user satisfaction, the reduction of major incident number and respect of go-live date. Managing 17M€ budget on Run & Projects aligned with Business strategy and needs and in a cost efficient way. Member of the main Business/IS&T functional boards.
    Head of IT Architecture and Integration for Alstom Power.Member of Alstom Enterprise Architecture Board. Support the rationalization of the application portfolio. Lead the ERP decommissioning initiative for Alstom.

  • Alstom Power - Senior SAP Manager

    Levallois-Perret Cedex 2008 - 2011 Member of the SAP Powermax Program (April 2008 – April 2011)
    SAP Global program initiated by Alstom Power to harmonize and standardize core Business processes and tools. 45 rollouts are planned.
    European SAP Deployment Manager (Mar 2009 – April 2011) Successful rollouts in Hungary, Norway, France and Poland. Development of the teams in line with the region’s mission and agreed roadmap. Facilitate exchange and communication between sites, central team and stakeholders.
    Head of SAP Data Migration (April 2008 – April 2011)
    Successful migrations in China, Indonesia, Malaysia, India, Canada, USA, Hungary,
    Norway, Brazil, France and Poland.
    Definition of the migration strategy and approach.
    Build the team with a central near shore approach and dispersed project teams.
    Participation to the local steering committees.
    SAP Functional Integration Manager (April 2008 – April 2009)

  • Rockwool International - SAP Project Manager

    2006 - 2008 Member of the SAP Rockbis program
    Implementation of a global solution based on SAP for 20 countries and 3000 end-users.
    SAP Project Manager for the Italy and Croatia deployment (Oct 06 – Mar 2008)
    Management of the Business team and the IT resources.

  • Accenture - Project Director

    Paris 1998 - 2006 Accenture for Alcatel-Lucent in Germany and France
    Member of SAP Blue Planet program
    Worldwide SAP implementation. The Blue Planet Program is rated as the most important
    change program by Alcatel top management (around 5000 end-users).
    SAP Project Manager for the India and Mexico deployment (Aug 05 – Oct 06).
    Deployment covering Supply chain and Finance areas. (1600 mdays for India rollout and
    1500 mdays for Mexico).
    SAP Project Manager for the Time Zone Management Project (Oct 04 – Jul 05).
    Processes which cover more than one time zone primarily affect logistic functions and
    affect financial accounting in areas such as treasury, inter-company transactions (1000
    mdays).
    SAP Project Manager for the Multi-language project (May 04 – Jan 05).
    Move the current solution to a multi-language approach supporting domestic market
    business needs (1000 man-days). Support for the Russian and Polish implementation.
    IS Team Leader of Sourcing Team – SAP Module MM (Feb 03 – May 04).
    Support for French, Italian, Spanish, UK and Scandinavia implementations.
    Coaching and leveraging of the competence of the team (6 resources).
    Project Leader for the setup and jobstream activities (Sep 02 – May 04).
    Definition of the error handling processes and definition of the escalation procedures.
    IS Team Member of Order Entry Team – SAP Module SD (Aug 01 – Oct 02)
    Member of the core build solution.
    Support of the first implementation in Germany and in Belgium.
    2001 Accenture for Alcatel in Strasbourg
    In charge of the System Information Logistic (SIL) for the SAP Competence Center.
    1998 - 2000 Accenture for MCC Smart in France
    Member of the SAP SD and MM Team.
    Support for Europeans end-users on SD and MM modules for the Spare Parts Process.
    In charge of the integration and EDI interfaces with the suppliers.
    Member of the European Call Center.

Formations

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