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Margaux BARTHELEMY

VANNES

En résumé

Mes compétences :
Développement commercial
Evènementiel et logistique
Revenue management
Gestion de projet
Travail en équipe
Planification de projet
Études marketing
Communication événementielle
Stratégie de communication
Gestion de la relation client
Management
Sphinx Software
Microsoft Office
Magazines
Customer Relationship Management
Adobe Photoshop
Adobe Indesign
Adobe Illustrator

Entreprises

  • Tax Free World Association - Exhibitors Relation & Registration Manager

    2015 - 2016 TFWA is the world's biggest duty free and travel retail association, providing the industry with high-quality exhibitions, acclaimed conferences and workshops, and in-depth market research.
    TFWA is instrumental in forging close relationships between suppliers and operators.

    Missions :
    - Management of the registration, information and welcoming of the exhibitors during the events

    - The qualitative treatment of VIPcustomers' phone calls in English and French

    - The management of the welcome of the on-site exhibitors during the events :
    +Hosts/Hostesses team management and animation
    +Unforeseen management

    - Administrative tasks of classification and methodology to assure the correspondences with the participants:
    + Update of the database

  • Le Roi Arthur - Receptionnist

    2014 - 2014 4 stars Hôtel and Spa. 100 Rooms and 4 meeting rooms + 1 spa and 1 restaurant

    Missions:
    - Booking for individuals and groups
    - Check-in and check-out
    - conciergere
    - Accounting of reception, spa and restaurant

  • Receptionnist - Receptionnist

    2013 - 2014 The most luxurious hotel in L'Alpe d'Huez with 45 rooms (7 suites), 1 restaurant, 1 lounge bar, 1 Nuxe Spa and 1 Meeting Room.

    Missions:
    - Booking for individuals and groups
    - Check-in and check-out
    - conciergere
    - VIP, journalists and consultants welcome and management during the "Festival du Film Comique de L'Alpe d'Huez"
    - Accounting of reception, spa and restaurant

  • La Grenadine Petit Hôtel - Ad-Interim Manager

    2013 - 2013 Guest House with 5 rooms et 1 Cottage

    4 months as an internship
    2 months as the main Manager

    Missions:
    - Accounting, set-up of key boards for the account management, establishment of the employees' pays
    - Team management ( head housekeeper) : 3 housekeepers and 1 gardener
    - Preparation of the breakfast and sypply of provisions
    - client relation management : concierge, emailings
    - marketing (media content for international magazines, digital support through social networks and internet websites).
    - Event planner : showrooms, weddings, concerts

Formations

Réseau

Annuaire des membres :