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Margaux FAUQUEMBERGUE

Roubaix

En résumé

Looking for a digital and Marketing position in London, UK.
Available in April 2015.

Mes compétences :
Outil SEO
WordPress
SEM
Community management
online management
eCommerce
develop customer
Search Engine Optimisation
Responsible for driving online marketing strategie
Public Relations
Project Team Skills
Merchandising
Marketing
Mail Order
HTML
Customer Relationship Management
Customer Loyalty Management
Continuous Improvement

Entreprises

  • SRD - Service Recherche Développement - Software support Manager

    Roubaix 2014 - maintenant Software publisher for mail order and e-commerce solutions
    * Handle and resolve the customer's software related incidents and requests ;
    * Support resolution and coordination with the development and support teams ;
    * Communication and contribution with the software users and monitoring of customers satisfaction ;
    * Based on customers interactions design new functionality for software modules*

  • CFA Voyages - Webmarketing project Manager & Community Manager

    2014 - 2014 Travel specialist tailor Asia
    * In charge of implementation planning for the 6 CFA Voyages websites. ;
    * Responsible for driving online marketing strategies and online sales (Promoting of travels through the
    website, e-mailing, creation of Newsletter and Search Engine Marketing).
    * In charge of the SEO strategy (creation and engaging of editorial content (in written, image, audio,
    video and social media) to highlight the activity of the company's websites
    * Gather site performance metrics / information and use Google Analytics to track web traffic. Interpret
    the data to highlight effective and ineffective sections of the website, provide evidence to support future

    changes and recommendations for offerings and content changes to improve products performance.
    * Managed online marketing budget, including continuous improvement of ROI.

  • Ladurée - Sales Assistant

    Paris 2012 - 2013 French luxury bakery and pâtisserie
    * Help to develop and set up the first Ladurée store in the USA ;
    * Customer relationship management and staff ;
    * Merchandising and General administrative tasks ;
    * Study market and competitive, development of customer's portfolio, follow up of contracts

  • KX Associates - Event Assistant

    2010 - 2010 6 months Internship, l Trade Show - Special Events - Public Relations - Marketing
    * Set up mailing list and define communication objectives. ;
    * Maintain database and develop customer's portfolio. ;
    * Follow-up of relations with the exhibitors (contracts and invoices)

  • Bestmarques.com - Webmarketing & Sales Assistant

    2009 - 2009 Shop luxury fashion online
    * Development of media plan for a holding company with sales prospects and customers facing
    online management.
    * Creation of partnerships, generation of advertising and leadership of a market study ;
    * Community management (Work closely with the Social Media Manager (consumer) to publish
    and promote stories on social media channels).

Formations

Réseau

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