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Mario GIUSTINIANO

Paris

En résumé

Experienced in client service and relations with both Buy-Side and Sell-Side firms, financial information and analytics data.

Proactive, optimistic and dynamic, I have strong relational and leadership skills aiming to create collaborative work environments in order to attain common goals successfully.

With a structured and rigorous approach, I demonstrate analytical skills, ability in researching new solutions and problem solving.

Mes compétences :
Microsoft Office
FactSet
Relationnel
Gestion de projet
Relations clients
Coaching d'équipe
Market Data
Service client
Management
Sales Force
Account management
Planning stratégique

Entreprises

  • Factset Research Systems - VICE PRESIDENT, SENIOR MANAGER

    Paris 2015 - maintenant FactSet Research Systems is an American company and industry leader that provides financial information, data and analytic software for investment professionals.

    • Head of the regional Consulting team covering France and Geneva
    • Management of 20+ consultants in charge of client retention and product implementation
    • Development of the regional Consulting strategy and alignment to the global Corporate Sales & Consulting strategy
    • Responsible for the quality of Clients Service and satisfaction
    • Work with the Sales team to reach retention and growth goals in the region
    • Coordination of Consulting resources, recruitment and integration of the new consultants in the team
    • Management, mentoring and coaching of junior/senior consultants and product specialists
    • Development of talent and career progression opportunities
    • Account development, planning and management of strategic projects
    • Regular Service Review meetings with the strategic Buy-Side and Sell-Side clients (Investment Management, Wealth Management, Investment Banking)
    • Collaboration with Product Developers on regional specific client needs

  • Factset Research Systems - ASSISTANT VICE PRESIDENT

    Paris 2014 - 2015 • Analysis of the needs of 5 Buy-Side strategic clients and engineering of customized solutions
    • Organization of the Consulting activity, strategic and tactic planning on the accounts
    • Project management, deployment and large-scale implementations
    • Client relationship with decision makers and identification of sales opportunities
    • Lead of weekly meetings and coordination of the activities within the team
    • Coaching, mentoring and knowledge sharing
    • Collaboration with Product Developers and engineers

  • Factset Research Systems - SENIOR CONSULTANT

    Paris 2012 - 2014 • Consolidation, retention and growth of a portfolio of 20+ Buy-Side clients
    • Proactive initiatives to increase client usage and satisfaction
    • Individual or grouped client training on FactSet tools and functionalities
    • Communication with Product Developers on client needs
    • Automatization and enhancement of client processes

  • Permanent Delegation of Italy to the OECD - INTERNSHIP - DELEGATE ASSISTANT

    2011 - 2011 • Assist the experts of the Ministry of Economy and Finance on financial matters: database creation, economic analysis, study on sovereign debts and bond spreads
    • Attend intergovernmental meetings at the OCDE headquarters
    • Creation of Reporting for the Italian Ministries
    • Participation in team projects with diplomats and Ministerial experts

Formations

  • Université Paris X Nanterre

    Nanterre 2009 - 2010 Master’s Degree (Erasmus)

  • Università Degli Studi Di SIENA (Siena)

    Siena 2008 - 2011 Master’s Degree

  • Università Degli Studi Di SIENA (Siena)

    Siena 2005 - 2008 Bachelor’s Degree

Réseau

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