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Martin STÉPHANIE

PARIS

En résumé

Mes compétences :
successful experience
store training
selling skills
managing training
manage a training budget
eLearning
develop the international Education strategy
business skills
Team Management
Prescriptions
Microsoft Word
Microsoft PowerPoint
Microsoft Excel
Develop communication tools
Compaq/Digital Hardware

Entreprises

  • EX NIHILO PARFUMS - RETAIL DIRECTOR

    2013 - maintenant

  • CLARINS Group - International Operational Training Manager

    1996 - 2010 Neuilly sur Seine (www.clarinsfragrancegroup.com

    Define a Sell-Out oriented Training Strategy per brand & per axis of development

    . Build a global training strategy in line with the Corporate Marketing Team
    . Work on a training actions plan to provide both operational support & strategic direction for excellence in product
    knowledge & customer service.

  • Nina Ricci - International Field Trainer

    1996 - 1996 . Design, conduct and evaluate training classes & activities in the « Americas Area » » for a major launch
    «le Teint Ricci » (Skincare & Makeup line) .
    . Develop communication tools and techniques in areas of customer service, selling skills , product knowledge.
    . Update training manuals contents & adapt the training tools in function of countries, cultures public.
    . Support the brand in-store animations & develop field coaching for all new hire.

Formations

Pas de formation renseignée

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