SBM / STC
- IT Business Analyst
1989 - maintenant
Establishment, Implementation and support of business applications:
• Writing specifications and development on the migration process and safeguard data .
• Collect business requirement and draw out relevant information from users.
• Develop programs and tools to meet the needs of business support & Marketing Department features related to Telephony, ADSL and IPTV, internal and External plants, interfaces with various systems in several countries.
• Investigate live system faults, diagnose problems, and participate in troubleshooting, managing and resolving problems.
