Matthieu MASSON

En résumé

Entreprises

• SAFE BAG - Responsable Business Unit France (7 millions d’euro de CA 2015)

  2013 - maintenant • Organisation générale de l’entreprise et management pluri disciplinaire (commerciale /gestion/ achat / admin)
  • Réaliser les objectifs en termes de chiffres d'affaires, de marge, de rentabilité et de retour sur investissement : + 25% CA 1ère année
  • Responsabilité du développement commercial au sein des aéroports (introduction de nouveaux produit et services)
  • Développement des produits numérisés Safe Bag ( smart tracking)
  • Gestion multi site (7 business units en France et Belgique avec 120 salariés)
  • Restructuration du l’organisation pour atteindre les objectifs de croissance (mise en place de contrôle / révision de la politique de recrutement)
  • Responsable des appels d’offre (appel d’offre remporté avec ADP en 2015 : 80% du CA du groupe)
  • Responsabilité du compte de résultat (P&L) pour l’activité en France.
  • Président des IRP (CE / DP / CHSCT).
  • Gestion des ressources humaines (création du département) et des contentieux PDH
  
  

• M&C Energy Group - Country Manager

  2010 - 2012

• Tradesmen Point - Business Development Manager

  2007 - 2010 • Responsible for the development of the franchise concept in Ireland and United Kingdom.
  • Design, develop and implement strategic plan for the development of the business in the most effective and time efficient manner.
  • Responsible for the implementation of the Sales & Marketing strategy.
  • Responsible for the recruitment of the affiliated members of the organisation.
  • Manage Credit & Collections process / Bad Debt Management.

• Atlanco Rimec Group - Operations Manager France

  Москва 2006 - 2007 Managing of 30 client base throughout France.
  • Implementation of a business plan to further build the French operations in a profitable manner.
  • Managing an operation support team of 5 Regional Managers and 400 workers
  • Identifying and developing new business opportunities
  • Cost management and control of the operating budget
  • Responsible for back office ( Payroll, labour inspection, T&E): 3 administrators

• IBM BTO - EMEA Operations Manager

  Bois-Colombes 2000 - 2006 Position: Operations Manager for Hospira ( spin off from Abbott Laboratories) (Jan 05- Oct 06)
  
  Responsibilities:
  
  • Design, implementation and adherence to detailed project plans and the successful deliverance of Customer Service Department, Order Entry, Cash Collections, Cash Application departments from conception to implementation.
  • Change management and process re-engineering within IBM BTO to ensure efficient management of ongoing projects, guarantee quality compliance and increase client satisfaction and retention
  • Provide leadership, drive and strategic direction to the European Order to Invoice organisation in order to achieve the necessary quantitative and qualitative objectives.
  • Manage EMEA Order to invoice operations to ensure that all services achieve and exceed defined requirements in the following key areas:
  
  ? Customer satisfaction
  ? Service level agreements
  ? Business metrics
  ? Continuous improvement
  
  • Responsible for developing and implementing departmental quality control (SOX 404, SAS 70).
  • Interface with functional managers to resolve business issues.
  • Assisting the Team Leads in Manpower planning, assisting in the recruitment, performance and salary reviews of employees at appropriate levels.
  • Assist Team Leads with initiatives to achieve a high level of employee satisfaction and commitment within the department and project generally.
  • Assist in career planning and design and implement flexible strategies to motivate the teams to achieve department and client goals.
  • Ensure consistent/appropriate delivery of training across all teams. Provide input to training program development plans
  
  Position: Transition / Project Lead (Sept 04 – Jan 05)
  
  Responsibilities:
  
  • Manage the complete implementation and transition of Order to Cash activities from Italy to central location in Poland.
  • Responsible for the activities of 10+ Project Team members, ranging from HR to Business Analysis. Design project plans, schedules, assign responsibilities to project implementation team members and coordinate seamless transition.
  • Design and implement enhanced process management process flows, escalation paths for project operations.
  
  
  
  Position: Team Leader for Lucent Technologies ( Sept 02 – Sept 04)
  
  Responsibilities:
  
  • Review monthly forecasting to ensure balanced & efficient resource utilization. Review plans of forecast situations.
  • Drive ownership of customer satisfaction and processes at all levels by meeting customers and Client Sales Directors in local offices and sales locations.
  • Develop and implement process improvements identified through analysis of performance & trending ensuring appropriate priority and synergies. Conduct regular process reviews to ensure robust processes are in place and operational.
  • Escalation point for Client/Business Management and ensure resolution to defined turnaround times.
  • Ensure operational compliance to company policies (HR, Ethics and compliance…)
  • Conduct research into “best practice” in Order to Cash Cycle: Credit Management, Order Release, Cash Management and Financial Reporting.
  
  
  Position: Credit Executive for Microsoft (August 00 – August 02)
  
  Responsibilities:
  • Responsible for an EMEA multi million ledger / Manage receivable accounts on client debtor’s ledger.
  • Produce Monthly Reporting for Client Senior management .
  • Quarterly visit with Sales force to Key customers.
  • Responsible for dispute management.
  • Manage credit line, order monitoring and credit review.
  • Markets covered: France, Scandinavia, Spain, Italy, Portugal, Eastern Europe, Middle East,

Formations

• University Of Ulster (Coleraine)

  Coleraine 1998 - 1998

• Université François Rabelais LEA

  Tours 1993 - 1998

Réseau

• Antoine GIANINA

• Cindy FURIGA

• David DIXNEUF

• Fabien ROLLAND

• Jean-Christophe REYBIER

• Jean-Sebastien MASSON

• Larouci FATIMA

• Laurence CHAVIGNON

• Loïc MONFORT

• Victoire BERN