Master degree in Business Administration with BSc. in Industrial Systems Engineering, Progressive experience in Quality Assurance, Quality Control, in Multinational Organizations across several industries ( Aviation, Hospitality, Travel & Tourism,).
I am a person-oriented goals and objectives always seeking for new challenges to apply my knowledge, expertise, and skills in Total Quality Management that allows the organization to grow strategically and distinguish among its competitors as well as my personal and professional.
Specialties:
In-depth experience with implementing quality management systems (QMS)
Proficient in analyzing & generating KPI (Key Performance Indicator) monitoring reports
Proficient with Process Mapping and modeling tools such as BPMN, MS VISIO..
Strong quantitative and statistical skills, including strong facility with SPSS, Nvivo, Minitab and other statistical tools.
Total Quality Management (TQM).
Quality Management System ISO 9001.
Environmental Management System ISO 14001.
Statistical Process Control (SPC).
Key Performance Indicators (KPIs).
5S.