To Whom it May Concern:
We are very pleased to write this letter of recommendation for Mohamed Manai. Mohamed was employed by Convergys Tunisia (Convergys is one of the biggest call centers in Tunisia-Tunis), previously named Stream Global Services as a Senior technical support agent from 2009– 2014.
During this period, I was his supervisor’s supervisor and after I left the company, I was not surprised that Mohamed has been promoted to the position of a Team Manager.
As a Senior technical support agent, he demonstrated a strong work ethic, technical competences, and overall impeccable character. We had no doubt that he would make a valuable addition to our team.
Mohamed was very reliable, punctual and had the sense of leadership. His ability to share his knowledge with his colleagues was one of his remarkable strengths. He also has good soft skills, French language capabilities and computer skills.
He is confident and decisive and would be an excellent addition to any company.
Should you have further questions, please do not hesitate to contact me at +(216) 71 145 773 or per email at hhabbassi@amideast.org.
Sincerely,
Mes compétences :
Team Management
Microsoft Windows XP
Microsoft Windows Vista
Microsoft Windows 8
Microsoft Windows 7
Microsoft Windows
Communication Skills
Amadeus CRS