I started to work as a station agent in 2011.
I improve my skills thanks to all irregularities I have to face : delays, overbooking, weather issues, cancellations… All those events enable me to develop my efficiency, professionalism and dynamism. The situations I deal with strongly promote my sense of initiative.
I have a real developed sense of relationship and responsibility. I used to work in the commercial area and it help me to be well organised and to make the best of working with a team.
Mes compétences :
Leadership
Gestion d'équipe
Formation
Relations clients
Communication
Gestion du stress