Asnières-sur-Seine
21 years’ experience in sales & Service functions in the IT Solutions, both in products and services Siemens Partner and multinational companies:.
•Joined Dom Sicherhaits-technik Köln – Germany 1994 as Development Engineer based in Bonn Germany
•Joined Fuba Printed circuit in January 1995 as Industry Production Engineer based in Tunis
•Joined Siemens & Silicon Graphics Partner MIS(Loukil Holding) in January 1995 - 1999 as Technical Sales Engineer based in Tunis
•Joined Siemens in June 1999 as head of Unit IT Service Solution
•Joined FSC in September, 2006 as Service Delivery Manager based in Tunis
• Joined FTS in September, 2009 as Service Manager based in Tunis
- Married father of two daughters
- Fond of Jazz, soul music, Swimming and Volley-ball
My task & contribution
• Responsibilities for IT Solution Design, build and Services Delivery in Datacenter for complex Solutions and Consolidation Project
• Account Manager for Key Telco Customer and Bank
• Continuous IT Infrastructure Optimization (through standardization, Developing new solution, retaining the customer and offering added value service
• Optimize implementation Time and improve the service quality with best practices in order to minimize task later by Maintenance
• Achieve Value added Service Implementation and offering expertise on the region for Project in Morocco, Algeria, Senegal and Mauritania
Mes compétences :
Service Delivery Management
IT DC Solution design for Complex Project
Serveur Sparc Enterprise
Stockage
Storage Area Network Brocade
Serveur Intel
Project Management
Key account management
