Mes compétences :
computer
Computer Savvy
Detail oriented
Determined
Mobile
Multilingual
Reliable
Teamwork
Entreprises
Service Conduite Travaux (Myrtha Pools)
- Executive Assistant
2009 - maintenant
The Boston Park Plaza Hotel & Towers
- Front Desk Agent
2008 - 2009Our mission was to provide our guests with an unforgettable experience through excellent customer service and a great attitude.
Personnally, I was confronted to many challenges from the guests but also challenges arising from the logistics and operations sides of the Hotel. There was no greater satisfaction or accomplishment than realizing that i was able to overcome those problems in a timely and satisfying manner for our guests, which granted me the honor of being Associate of the Month and the respect of my peers.
The spirit of the hotel can be characterized as a "family spirit", which I gladly participated in especially in welcoming the new hires, training them according to the company guidelines to facilitate the completion of our mission.
Formations
Salem State College (Salem)
Salem2003 - 2008International Business
School of Business - I started with English as a Second Language classes for a semester and was found capable to attend regular major courses. Each semester, i made the Dean's List. Before I graduated, i was made a member of Delta Mu Delta,an honorary society of the school.
