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Nicolier ANNA

Montrouge

En résumé

Mes compétences :
Accueil des clients
Fidélisation client
Service client
Gestion administrative
Adaptabilité
Gestion de la relation client
Force de proposition
Créativité
Rédaction
Reporting
Marketing direct
Webmarketing
Logiciel CRM
Community management
Administration de bases de données
Marketing opérationnel
Marketing

Entreprises

  • Stmicroelectronics - Automated Marketing Program Engineer

    Montrouge 2019 - maintenant Adobe Campaign
    - Marketing campaigns, KPIs generation and database tasks automation
    - Technical workflows creation and database segmentation
    - Database management, cleaning and improvement
    - Newsletter & Event creation with worldwide email sending
    - Survey creation for customer feedback or post event campaigns
    - Reporting for global activity (KPIs, trends and corrective actions)

    Design
    - Email templates creation with HTML coding (STRIPO tool)
    - Content creation for Newsletters & Events
    - Pictures/banners/logo creation for digital communication (Photoshop)

    Support
    - Help teams in their daily activities and be the interface for any blocking point
    - Training and workshops organized with worldwide teams with follow-up

    Market watch:
    - Be on the lookout for the latest developments and trends in digital marketing, design and emailing approach
    - Data protection law analysis, understanding and application: European General Data Protection Regulation (GDPR) and Cybersecurity Law of the People’s Republic of China
  • Stmicroelectronics - Central & Online Marketing Junior Engineer

    Montrouge 2017 - 2019 Adobe Campaign
    - Marketing automation platform management
    - Technical workflows creation and database segmentation
    - Database management, cleaning and improvement
    - Newsletter & Event creation with worldwide email sending
    - Survey creation for customer feedback or post event campaigns
    - Reporting for global activity (KPIs, trends and corrective actions)

    Design
    - Email templates creation with HTML coding (STRIPO tool)
    - Content creation for Newsletters & Events
    - Pictures/banners creation for digital communication (Photoshop)

    Support
    - Help teams in their daily activities and be the interface for any blocking point
    - Training and workshops organized with worldwide teams (with follow-up)

    Market watch
    - Be on the lookout for the latest developments and trends in digital marketing, design and emailing approach
    - Data protection law analysis, understanding and application: European General Data Protection Regulation (GDPR) and Cybersecurity Law of the People’s Republic of China
  • Stmicroelectronics - Digital Content Editor - Online Marketing

    Montrouge 2016 - 2017 [Adobe Marketing Cloud solutions]

    Adobe Campaign
    > workflows production and monitoring
    > surveys creation
    > database management, cleaning and improvement
    > newsletters sending and monitoring
    > global reporting

    Adobe Experience Manager
    > newsletters and events creation
    > landing page setting up
  • Marius Bernard Sas - Responsable Webmarketing

    Saint CHAMAS 2015 - 2016 Community Management - Webmarketing
    Gestion E-Boutique et sites de marques
    Rédaction et mise en avant du blog entreprise
    Créer du traffic sur les réseaux sociaux
    Création et envoi de newsletters
    Création de visuels publicitaires
    Gestion et paramétrage de jeux concours
  • Service Innovation Group - Assistante Marketing Opérationnel

    2014 - 2015 Lancement et gestion de campagne d'animation commerciale pour BRAUN à échelle nationale
    Recrutement et Formation de la force de vente et animateurs commerciaux pour les clients nationaux (APPLE, UNILEVER, MONDELEZ, BEIERSDORF, VAX)
  • Bouygues Telecom - Vendeuse Conseillère

    Meudon 2012 - 2014 Contrat de professionnalisation
    Vente, conseil client
    Dépannage Android/IOS
    Gestion back office
    Responsable contrats conformes
    Responsable du développement de la gamme WIKO Mobile
  • McDonald's Corporation - Hôtesse d'accueil

    guyancourt 2010 - 2012

Formations

  • Maestris

    Aix En Provence 2015 - 2017 Master 2 Manager du Marketing et de la Communication Intégrée

    Briefs Annonceurs Réels /
    Hermès International (mars 2016)
    Vita Liberté (mars 2016)
    SNCF (avril 2016)
    Disneyland Paris (avril 2017)
    Shazam (avril 2017)
  • Maestris Sup

    Aix En Provence 2014 - 2015 Licence Responsable de Projet Marketing et Communication

    Major de Promotion
    Soutenance Mémoire: avenir du marketing opérationnel
  • Profil Manager

    Vitrolles 2012 - 2014 BTS MUC

    Major de promotion
    Examen final 16,33 de moyenne
    Projet Final: développement de la gamme WIKO mobile en franchise opérateur mobile
  • Lycée Polyvalent Maurice Janetti

    Saint Maximin La Sainte Baume 2008 - 2009 Bac S

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