Norman CRAIG

En résumé

Entreprises

• RotoMaster International - Test Manager

  2015 - 2015 • Organization of program management meetings, to ensure all key stakeholders involvement in work priorities.
  • Scheduling of work and monitoring turnaround time (TAT) exceeding expectations in department KPI’s.
  • Generating training matrices and manuals to develop test team performance.
  • Creating and implementing maintenance/ calibration manual, to improve equipment reliability/ accuracy.
  • Creating tooling and inventory management system to improve process efficiency.
  • Design and implementation of alternative facility layout to improve workflow/ process efficiency, using SolidWorks.
  • Design of test stand/ service facility upgrades for improved equipment reliability and process productivity.
  • Upgrade of existing LabVIEW HMI architecture to improve test equipment operational efficiency and reliability.

• Westport Innovations - Test Team Lead

  2014 - 2014 • Creating training manuals, processes and procedures to identify best practice and improve efficiency.
  • Managing a team of 13 dedicated technicians/ technologists to complete daily tasks and duties effectively.
  • Coordination with safety department to maintain and improve operator-working environment.
  • Implementation of test lab reorganization using 5S/ Lean fundamentals to improve process efficiency.
  • Liaising with internal customers to ensure test plans, deadlines and quality standards were met/ exceeded.

• AgustaWestland - Senior Engineering Technician

  2006 - 2014 This position supported 27 complex production/ development transmission test stands, for the following military & civil aircraft: AW101, AW129, AW139, AW149, AW159, AW169, Apache, Gazelle, Lynx, Puma and Seaking (S61).
  
  Management/ Quality Assurance
  
  • Created new job descriptions and supporting training material, for the three departmental grading levels, in accordance with QA/ HSE regulations, to ensure all staff acquire the best possible training, relevant to their job role.
  • Responsible for creating SOPs and test manuals to best utilise labour and ensure quality/ consistency of product.
  • Delivering training based on practical qualifications and knowledge of processes.
  • Ensured all new plant test equipment was updated in SAP MRP system, and that work was planned accordingly.
  • Implemented the use of SAP DMS, to allow operatives access to working documentation at the correct issue.
  • Use of SAP MRP, to plan test process workflow to ensure turnaround time and delivery schedule adherence.
  • Involved in top-level management meetings, communicating departmental issues and solutions to ensure deadlines for deliverables were met and customer satisfaction is achieved and exceeded.
  • Scheduling and management of test rig support activities based on production requirements.
  • Management of projects, and control of contractors to meet deadlines and budget.
  • Created department functional manual, detailing all quality documents derived from ISO 9001, that govern working practices, standards and procedures within the department.
  
  New Aircraft Development/ R&D
  
  • Developing 4 new major aircraft platforms transmission, for both civil and military markets, ensuring compliance to CAA/ EASA/ FAA regulations and supporting the transition from development to production.
  • Implementing and conducting R&D transmission tests for a European collaboration tilt rotor aircraft.
  
  Mechanical Design/ Instrumentation
  
  • Design of custom aircraft transmission tooling using 2D and 3D design packages, including CATIA V5.
  • Designing modifications and improvements to existing transmissions test rigs.
  • Design and installation of modbus data acquisition system, for R&D/ new aircraft Development programs.
  • Specification, selection and procurement of equipment, to monitor required test parameters.
  • Project managing budget, installation, labour resource and critical path to meet deadlines.
  • Programming SCADA software to communicate data to machine and user.
  • Created test rig configuration file to record; the program, parameters, calibration values and hardware.
  
  Process Efficiency/ Equipment Reliability
  
  • Introduction of improved oil management system for safe handling, storage and usage for the department.
  • Hands on operation of plant test equipment; to troubleshoot issues and implement improved solutions.
  • Competent to interpret electrical diagrams and identify faults, liaising with electrical engineers to resolve issues.
  • High proficiency in problem solving and fixing technical breakdowns efficiently.
  • Created and implemented planned maintenance schedules, in accordance with OEM’s requirements.
  • Implemented calibration management system for test department, in conjunction with the calibration authority.
  • Liaising with OEM’s and customers, on technical issues both nationally and internationally.
  
  Health, Safety & Environment (HSE)
  
  • Creating and implementing a plan of improvement, to take a non-conforming area, to a high standard of HSE.
  • Carrying out monthly inspection/ quarterly audits with safety representative to maintain a safe working area.

• GKN - Aircraft Machinist

  Arnage 2003 - 2006 • Programming, setting and operating CNC Gleason spiral bevel gear-cutting machines.
  • Reading and interpreting engineering drawings, machining/ developing gears to required tolerances and standards.
  • Use of CMM to inspect component and ensure conformity to drawing specification.
  • Ensuring components are complete within production deadlines.
  • Proactively engaged in Lean, 5S, OEE and SMED initiatives to improve process efficiency.

• GKN - Manufacturing Apprentice

  Arnage 1999 - 2003 • Completed advanced modern apprenticeship, qualifying as a skilled spiral bevel gear cutter/ aircraft machinist.
  • Gained engineering skills in: machining, welding, electrical and electronics.
  • Acquired practical experience in manufacturing and assembly of high precision aircraft components.
  • Maintenance of transmission test rigs, to maintain compliance to OEM design standard.
  • Experience in procurement of bought out aircraft components, working with suppliers and expediting orders.

Formations

• Bournemouth University (Bournemouth)

  Bournemouth 2004 - 2008 Higher National Diploma - Mechanical Engineering

• Bournemouth University (Bournemouth)

  Bournemouth 2003 - 2004 BTEC Maths & Science For Mechanical Engineering

• Yeovil College (Yeovil)

  Yeovil 1999 - 2003 Advanced Modern Apprenticeship / City & Guilds

Réseau

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