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Sodexo Remote Sites Caribbeans
- Consultant Corporate Social Responsibility
2011 - 2011
In charge of developing and implementing Sodexo's sustainable plan in Dominican Republic in Pueblo Viejo (gold Mine). It includes:
Building relationships with the client and local communities,
-Developing partnerships with local NGOs and regional institutions
-Encouraging trainings for the employees
-Setting up an action roadmap
-Writing a report
achievement:
Launched 9 initiatives from the Better Tomorrow Plan
-Created at least 5 partnerships with Local NGOs, and institutions
-Reinforced the relation with the client, the suppliers like Kimberly-Clark
-Built teaming within Sodexo employees
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Orange Business Services Belgium
- Business Development, Customer Care Advisor
2008 - 2011
? Developing teaming (Global Account Management; BRIC business development etc.)
? Organising internal events like seminars workshops, trainings in classrooms or via conference calls
? Developing collaborative tools like Microsoft Sharepoints for extended customer teams, wikipages
? Setting up internal communication plan
? Leading customer delight plan, building loyalty programs, simplifying interfaces
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Aide et Action Southeast Asia
- Consultant resource mobilisation / Regional Fundraising manager
2007 - 2008
Define &implement regional and local fundraising strategies
Coordinate a multicultural team (5 people) and manage a budget of 110 000 Euros.
Job Description
Define and set up action plans to raise funds in Southeast Asia : Cambodia, Vietnam, Laos, and China (Hong Kong), with major donors, institutions, and General Public.
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EMRC
- Marketing and Sales Executive
2007 - maintenant
Promote economic relations between Africa and Europe
In charge of contacting ministries, officials, entrepreneurs from Burundi, Chad, Ghana, to make them part of EMRC International network, to find investors, partners.
invite them to the AgriBusiness Forum organised in collaboration with FAO, WFP, and FIDA
activities of EMRC : www.emrc.be
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CANICA de Oaxaca , Centro de Apoyo al Nino de la Calle
- Assistant Director & Educator volunteer
2006 - maintenant
Given to street children and their families tools in education, in health to improve their quality of life (2nd poorest region of Mexico)
Led an Intern analysis, contributed to the Institutional development of the association
In charge of contacting and canalizing girls victim of domestic violence in a educational program (house care)
Wrote proposals & follow-up for foundations (in English & Spanish). Prepared budgets for future projects; worked on loyalty campaigns targeting local donors improving the newsletter, preparing personalised Christmas cards. Realised flyers for different programs, wrote and designed the annual report. Coordinated a group of 4 volunteers, participated in the selection process of educators; refunding food, stationary, furniture, internet lines…
activities of CANICA http://www.canicadeoaxaca.org
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CANICA de Oaxaca , Centro de Apoyo al Nino de la Calle
- Assistant Director & Educator volunteer
2006 - maintenant
Given to street children and their families tools in education, in health to improve their quality of life (2nd poorest region of Mexico)
Led an Intern analysis, contributed to the Institutional development of the association
In charge of contacting and canalizing girls victim of domestic violence in a educational program (house care)
Wrote proposals & follow-up for foundations (in English & Spanish). Prepared budgets for future projects; worked on loyalty campaigns targeting local donors improving the newsletter, preparing personalised Christmas cards. Realised flyers for different programs, wrote and designed the annual report. Coordinated a group of 4 volunteers, participated in the selection process of educators; refunding food, stationary, furniture, internet lines…
activities of CANICA http://www.canicadeoaxaca.org
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TATA COFFEE limited
- Marketing Assistant
2005 - maintenant
Key Achievements
Led on activities to improve customer satisfaction
Identified new opportunities for growth
Job Description
Implemented customer complaint management system; Handled customer satisfaction survey across India for the activity Vending machines (managed a group of 6 students), benchmarked the leader BRU by re-designing the Low Unique Pack for Mr. Bean, launching Instant coffee in Tamil Nadu, assisted in advertising; improved the flyers, and drafted the design of the cover of the annual report.
more information about TATA,
the group : http://www.tata.com
TATA Tea & TATA Coffee www.tatatea.com
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Orphanage Africa
- Fundraiser and Educator
2004 - maintenant
Key Achievement
Giving to orphans tools in education, in health, to go out of poverty
Job Description
Taught English, Mathematics, did manual works (developing a vegetable garden, painting rooms); organized a party for 200 orphans, and outings to the beach, assisted the doctor to operations on kids; refunded ecological filter water, medicines, food and drinks with local companies.
Activities of OA : www.oafrica.org
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Orphanage Africa
- Fundraiser and Educator
2004 - maintenant
Key Achievement
Giving to orphans tools in education, in health, to go out of poverty
Job Description
Taught English, Mathematics, did manual works (developing a vegetable garden, painting rooms); organized a party for 200 orphans, and outings to the beach, assisted the doctor to operations on kids; refunded ecological filter water, medicines, food and drinks with local companies.
Activities of OA : www.oafrica.org
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Orphanage Africa
- Fundraiser and Educator
2004 - maintenant
Key Achievement
Giving to orphans tools in education, in health, to go out of poverty
Job Description
Taught English, Mathematics, did manual works (developing a vegetable garden, painting rooms); organized a party for 200 orphans, and outings to the beach, assisted the doctor to operations on kids; refunded ecological filter water, medicines, food and drinks with local companies.
Activities of OA : www.oafrica.org
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Orphanage Africa
- Fundraiser and Educator
2004 - maintenant
Key Achievement
Giving to orphans tools in education, in health, to go out of poverty
Job Description
Taught English, Mathematics, did manual works (developing a vegetable garden, painting rooms); organized a party for 200 orphans, and outings to the beach, assisted the doctor to operations on kids; refunded ecological filter water, medicines, food and drinks with local companies.
Activities of OA : www.oafrica.org
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Orphanage Africa
- Fundraiser and Educator
2004 - maintenant
Key Achievement
Giving to orphans tools in education, in health, to go out of poverty
Job Description
Taught English, Mathematics, did manual works (developing a vegetable garden, painting rooms); organized a party for 200 orphans, and outings to the beach, assisted the doctor to operations on kids; refunded ecological filter water, medicines, food and drinks with local companies.
Activities of OA : www.oafrica.org
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Sagardotegi S.L.
- Assistant Sales Executive
2003 - maintenant
Key Achievement
Led on market research for the settlement of a restaurant in Madrid, which increased the company’s potential client database and earnings
Job Description
Conducted a market study to analyse the (geographical, social, and economical) environment to identify the competitors; realized a survey to identify potential clients; compiled a report presenting recommendations and plans to follow; participated in the creation of the Marketing & Communication Department by developing the database and creating historic of communication.
more about SAGARDOTEGI and the restaurants SAGARDI
www.sagardi.com
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Sodexho Alliance
- Assistant Communication
Москва
2002 - maintenant
Key Achievement
Implemented Internal communication strategy giving more transparency, and fluidity to the information
Job Description
Defined, and created a catalogue presenting all company’s visual supports; it has been used at Director Level and available by all internal employees all over the world. Updated the database of the media library.
more about Sodexho Alliance www.sodexho.com
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Sodexho Alliance
- Assistant Marketing Studies
Москва
2001 - maintenant
Key Achievements
Led on national market research to help building the Marketing Plan of the company
Provided competitors & clients analysis, with Syspro Program
Job Description
Responsible for a national market survey about « collective Restauration » in firms with over 500 employees; from drafting of the survey, telemarketing, to analysis of the results and report.
More about Sodexho : www.sodexho.com
