PARIS2009 - maintenantHelping fuel Apple’s success in the retail department by selling and promoting the Apple brand. Providing sales solutions to customers for iPod’s, Apple computers, iPhones and all other Apple accessories. Promote the One-to-One personal training solution and MobileMe.
Marbeuf Formation
- English Teacher/Trainer
2008 - 2008- Provide english training to French professionals.
- Develop professional english language workshops to French professionals.
English Your Way
- English Teacher/Trainer
2008 - maintenantTeach English to Business Professionals. I evaluate the level of individuals based on an exam and an oral interview via the phone. Classes are in a 1-to-1 setting. Prepare weekly classes according to the needs of the individual or group.
Apple Inc.
- Mac Specialist
PARIS2006 - 2007• Help fuel Apple’s success in the retail department by selling and promoting the Apple brand.
• Provide sales solutions to customers for iPod’s, Apple computers, and all other Apple accessories.
• Promote the One-to-One personal training solution and the Personal Shopping experience.
Xerox Corp.
- Senior Remote Support Engineer
1999 - 2006SENIOR REMOTE SUPPORT ENGINEER — JULY 2001 – AUGUST 2006
• Provide phone support for the Xerox iGen3 Digital Print Production Press system for internal and external customers.
• Support includes Workflow, Color Management and RIP issues, plus half-splitting issues between the RIP and the Xerox iGen3 hardware.
• Project Lead for developing and implementing Advanced RIP Training for the Color Technical Imaging Specialists (CTIS) and Analysts in the field.
• Major Subject Matter Expert for the launch version of the DocuColor iGen3 Analyst Training Program.
NETWORK SUPPORT SPECIALIST — MAY 1999 – JULY 2001
• Provide Phone Support for all of Xerox mid-volume color products and the DocuColor 2000 Series that interface with the Creo and EFI RIPs.
• Support included setting up new machines, addressing networking issues, application troubleshooting, and color management.
• Responsible for team training on the Xerox DocuColor 2000 series consisting of the features of the digital press, networking the EFI Fiery, and loading client drivers and applications.
Fidelity Investments
- Senior Marketing Associate
1996 - 1999• Responsibilities included production oversight of quarterly reviews and sales materials consisting of presentations, various handouts and marketing pieces.
• Materials were time-sensitive requiring a one - two day turnaround.
Copy Cop
- Manager
1993 - 1996• Oversee daily operations of a fast-paced, customer-oriented, copying and printing outlet where time management is necessary.
• Responsible for the business development of a young retail outlet.
