LYON 3EME2015 - 2017Randstad Sourceright, part of Randstad Holding, is an industry leading global provider of Recruitment Process Outsourcing (RPO) and Managed Services (MSP) programmes. Part of one of the largest HR services providers in the world and a Fortune 500 company, Randstad Sourceright is proven to bring a wealth of financial, performance and strategic benefits to our small, medium and global clients.
Responsibilities:
- Searching, finding and contacting professionals using social media (LinkedIn - Viadeo - Xing - Facebook - Twitter) and CV’s through the use of Boolean Searching.
- Providing high level recruitment services to our partners all over the EMEA region.
- Engage with candidates, screen them through telephone interviews and submit them for our clients.
Tata Consultancy Services
- French Speaker Service Desk Analyst
Puteaux2014 - 2015- Providing first line technical support to clients.
- Handling inbound and outbound phone calls and e-mails in French regarding specific applications and software.
- Diagnosis and resolution of client problems.
- Escalating difficult issues to the responsible second or third level team.
- Logging properly each case in Remedy ticketing system.
- Solving problems effectively and following-up unsolved cases.
Formations
Université Eötvös Loránd (Budapest)
Budapest2015 - 2018
Université Eötvös Loránd (Budapest)
Budapest2011 - 2015Bachelor's Degree, French Studies