Pradeep AGNIHOTRI

En résumé

Entreprises

• Plaza Cable Electric Pvt. Ltd. - System Engineer

  2010 - maintenant * Assembling, Installation, Maintenance the system. ;
  * Maintaining overall IT Equipments Computer, Hardware, Routers and Switches. ;
  * Troubleshooting Network and Hardware related problems. ;
  * Installing and updating system drivers if it's corrupted. ;
  * Troubleshooting Network connectivity (LAN) issues. ;
  * Configuring Printers and VPN tokens for Laptops. ;
  * Installing & configuring the Windows 9x / 2000 / XP /Windows 7 /Linux/Windows 2003 Server/Windows 2008 server. ;
  * Installing SQL 2008 R2 and taking backup & Restore the database. ;
  * Installing and updating the service pack, Windows Patches, Antivirus, ;
  * Troubleshooting and resolved incidents (Hardware and Software) related to desktop and associated peripherals. ;
  * Installing & Configuring MS Outlook2003, 2007, 2010 & Outlook Express. ;
  * Blackberry synchronizes for curve 9300. ;
  * Handling Ticketing tools like remedy and Services mange Engine.
  * Installing, configuring & Maintaining ADS, DNS & DHCP Servers.
  * Installing & configuring Active Directory & creating users & group, Assigning Sharing &security Permission to Respective Users.Resetting username and password if user account gets lock.
  * Software installations such as MS-Office, Acrobat Reader, encryption for HDD, GNPUG and mail client etc.
  * Monitoring the network with the help of Netmeeting, VNC Viewer & Team Viewer.
  * Installing anti-virus on desktops scanning and removing Virus.Taking data Backup and system Restore.
  * Handling third party software for taking entire backup OS (Norton Ghost)
  * Using ERP SOLUTION 7.02 (FCA-SQL). ;
  * Taking and maintaining asset details.Coordinating with third party vendors Laptop hardware Problem (HP& Dell Vendors)..
  * Monitoring & troubleshooting of CCTV cameras. ;

• Plaza Cables - IT

  2010 - maintenant

• Maharishi Solar Technology Pvt. Ltd. - System Engineer

  2006 - 2010

• Cosmic Softech Ltd. - Desktop Support Engineer

  2005 - 2006 * Perform day-to-day Hardware, software and network related support.
  * Entrusted with the task of maintaining and troubleshooting of desktop & servers (HP/Dell).
  * Worked on Windows workstation based Network maintenance (installing and configuring new workstation and servers), providing network printing on Windows.
  * Involved in Microsoft Outlook Profile Configuration using MS Exchange Server.
  * Assume charge in Warehouses Maintenances as well As Plant also Remotely Resolves troubleshooting through RDP & Netmeeting.
  * Instrumental in daily checking WAN & LAN traffic on ROUTER, maintaining Daily Backup through ARCSERV v11.5 Backup Software in DAT, DLT & LTO tape drive, monthly Preventive Maintenance of UPS & PRINTER, sending SMS through SMS server
  * Working knowledge Of Marimba Server & AD, Windows 2003/XP. ;
  * Coordinating with HP & Dell for online support. ;
  * Responsible for Video Conferencing to our corporate Office. ;
  * Good Exposure to HP Open View Service Helpdesk 4.5 ;
  * Monthly Preventive Maintenance of UPS & PRINTER.
  
  EDUCATIONAL & PROFESSIONAL CREDENTIALS
  * BCA. From Sikkim Manipal University. ;
  * Four Month Diploma of Computer Application From Comtech Computers. ;
  * One Year Diploma (Computer Hardware & Network) from IIHT Systems Noida. ;
  * Microsoft Certified Professional (MCP).
  * Pursuing MCITP at AITP Sec-16.Noida ;

Formations

• Sikkim Manipal University (Noida)

  Noida 2007 - maintenant BCA

Réseau

Pas de contact professionnel