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Quentin MADELAINE

RUEIL MALMAISON

En résumé

Mes compétences :
Hyperion
Macros
Microsoft Pack Office
VBA
Audit
System Migration
Change Management
top management
analysis support
Visual Basic for Applications
Process mapping
Microsoft Word
Microsoft Visio
Microsoft SharePoint
Microsoft PowerPoint
Microsoft Excel
Local project management
Internal Audit
Essbase
DMAIC
Business operations Management
Communication

Entreprises

  • American Express - PROJECT MANAGER

    RUEIL MALMAISON 2014 - maintenant AMERICAN EXPRESS GLOBAL BUSINESS TRAVEL - Business travel services -
    * Definition of End to End billing process transformation strategy to strengthen core functions of
    Billing Team.
    * Communication of transformation strategy to managements and key stake-holders to get buy-in
    and involvement of key partners. Building of presentation for top management (Global CEO).
    * Coaching of billing analysts in Germany, Belgium and Nordics to conduct process transformation
    strategy with methodology used on the French market.
    * Local project management in a billing system migration project. Involved into definition of
    market needs, UAT, parallel tests. Definition and deployment of change management with
    communication strategy to get partners on board.
    * Participation in a DMAIC approach project to solve complex billing problem with a client at risk. ;
    * Management of a temporary worker in charge of producing Settlement and involved into a system
    migration project.

  • START PEOPLE - INTERNAL AUDITOR

    St Julien les Metz 2013 - 2014 * Realization and updating of an audit framework, including internal control and stakeholders
    (management, support services) requirements
    * Performing audits in agencies ;
    * Preparation and participation to external and corporate audits (PWC, ISO certification)

  • American Express - INTERNAL CONTROLLER

    RUEIL MALMAISON 2012 - 2012 AMERICAN EXPRESS CARTE FRANCE - Financial Company -
    * Definition and realization of process reviews and action plans follow-up ;
    * Preparation and participation to Risks and Security committees ;
    * Data-analysis support for different services ,

  • American Express - Auditeur Interne

    RUEIL MALMAISON 2012 - maintenant Mission:
    • Conduite de revues sur différents processus et suivi de plans d’actions
    • Préparation et participation aux comités des risques et de sécurité
    • Support d’analyse de données pour différents services

    Tâches accomplies :
    • Définition et réalisation de revues pour préparation de comités
    • Participation aux comités
    • Suivi des plans d’actions
    • Compréhension du business d’American Express Carte France

  • IBM Application Services - Auditeur Interne

    Bois-Colombes 2011 - 2011 • Création de poste Business Control, reportant à la direction financière.
    • Evaluation et renforcement d'une structure de contrôle interne (déploiement d’un calendrier et d’un plan de test).
    • Identification des risques, contrôle du respect des différents processus (construction de check-lists, tests, synthèses et plans d’action).
    • Coordination avec les « process owners » IBM France afin d'aligner les processus d’IBM AS aux normes du groupe IBM.
    • Réalisation de la matrice de séparation des tâches et responsabilités (SOD)
    • Préparation et participation aux audits du groupe.
    • Support au contrôle de gestion dans la mise en place d’indicateurs et outils d’analyse.
    • Analyses diverses sur demande du management

  • ELIOKEM INC. - SALES MANAGER ASSISTANT

    2007 - 2007 * Realization of a customer satisfaction survey in a B to B environment ;
    * Market study of architectural coatings and opportunities identification on internet

  • IBM Global Services - BUSINESS CONTROLLER

    Bois-Colombes Cedex 2007 - 2011 * Creation of Business Controller function, reporting to subsidiary CFO ;
    * Evaluation and reinforcement of an internal control structure (deployment of a testing plan) ;
    * Audits realization on administrative processes and action plans follow-up ;
    * Coordination with process owners to ensure compliance of processes to corporate standards ;
    * Realization and update of separation of duties matrix ;
    * Preparation and participation to corporate audits ,

Formations

Réseau

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