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Race VANDERDECKEN

RALEIGH

En résumé

Results-driven Software Development Manager with over 20 years of extensive experience in spearheading the management, design, development, implementation, and testing of IT solutions. Experience includes:
• Interfaced with internal and external stakeholders and clients, from the development to executive level, to design and plan the implementation and delivery of products; involved in all phases of product development at the client level, including presales, design, implementation, delivery, and support.
• Set standards and best practices for development teams, created formal policies for coding, refactoring, and delivery, and led teams to produce better source control and delivery methods.
• Managed, developed, mentored, and evaluated project teams consisting of project managers, functional managers, developers, analysts, business analysts, QA managers, database administrators, and testers.

Mes compétences :
Customer Liaison
Lead architectural design and implementation
Windows customer startup experience
design
Kanban
Quality Control
Conflict Management
International Management
Lifecycle management
Oriented Programming
Pre sales
C Programming Language
C++
MVC
Object Oriented Analysis/Design
Ruby on Rails
JavaScript
AJAX
Apache Axis
Back End
Java
HP Hardware
DB2
Dell Server Hardware
Java Native Interface (JNI)
Toshiba Hardware
Version Control
Billing Systems
Agile Methodology
Amazon DynamoDB
Amazon Web Services
Big Data
Client/Server
HDFS
Hadoop
Linux
MapReduce
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
Microsoft Visio
Microsoft Windows 2000 Server
Microsoft Word
SDLC
Scrum Methodology
iOS

Entreprises

  • Pembroke and Blue Ridge Community College - Student

    2015 - 2018 UNC at Pembroke and Blue Ridge Community College,

  • The Untrained Brain Co. - SSDE Team Leader & OEM Services Consultant

    2008 - 2009 * Accountable for improvements in the performance of the Windows customer startup experience on OEM computers by analyzing systems and recommending changes.
    * Executive level engagement directly with International OEM PC manufactures to improve initial customer Windows interactions and raise overall customer satisfaction.
    * Responsible for positive customer relationships with HP, DELL, ACER, ASUS, Lenovo, Samsung, Sony, and Toshiba. Hosted OEM partners while in the country or on campus.

  • The Untrained Brain Co. - Consultant

    2002 - 2015

  • The Untrained Brain Co. - Chief Technology Officer

    2002 - 2003 * Oversaw technical aspects of customer relationships, guided investors on production schedules, product development, design, quality control, and hardware acquisitions for this home automation software development company.

  • Pace Micro - Software Architect & Software Engineer C/C++

    2001 - 2002 * Lead architectural design and implementation of browser-based cable TV set-top box (STB).
    * Created a web browser for PowerTV OS in C using MVC design concepts.
    * Created version control procedures; reducing problems with coding, quality & teams.
    * Upgraded Cisco PowerTV OS to a multi-threaded system improving performance by 40%.
    * Created an asynchronous RPC client/server interface, with JNI, for a 3rd party billing system.
    * Enhanced performance of Pay per View client; cutting purchase approval times significantly.

  • Chordiant Software - Sales Engineer & Solutions Consultant

    1999 - 2000 Sales Engineer & Solutions Consultant
    * Sales consultant for the delivery of a Java-based CRM system at TSYS credit card processing.
    * Resolved key post-installation issues during early life support.
    * Lead Customer relationship manager (CRM) product team onsite.

  • Intellivoice Communications - Software Architect & Senior Technical Lead

    1997 - 1999 Software Architect, Senior Technical Lead, C/C++
    * As Software Architect invented digital Email to Voicemail to Email (EVE) system using microservices
    * EVE was the basis of the decision for Premier Communications to acquire Intellivoice.
    * Created a digital voicemail system, eliminating analog hardware, reducing processing cost by 90%
    * C-Level sales and technical negotiations with Premiere Communications.
    * Acted as the sales engineer in support of sales staff trust-based selling process.

  • Daugherty Systems - Software Architect & Team Lead

    1996 - 1997 * Planned and managed technical assessment & full code rewrite for Delta Air Lines' Magellan reservation system resulting in a significant overall improvement of agent and call center performance.
    * Saved client millions of dollars in excess equipment capacity, labor, and lost sales through increases in system performance by removing software development errors and system constraints.
    * Working with Kanban methods, developed business documentation, requirements documents, use cases, software requirements specifications, report specifications, user stories, interface designs, and code.
    * Eliminated excessive reservation agent terminal downtimes during customer calls.
    * Reduced reservation call lengths by 90% by reducing application crashes.
    * Diagnosed obscure network and DB/2 issues with the Delta Airlines reservation system.
    * Interfaced directly with unionized workers, reservation agents and backend developers.
    * Improved network capacity and routing by reconfiguring network hardware.

Formations

Pas de formation renseignée

Réseau

Pas de contact professionnel

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