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Rashed HEISSAT

AMMAN

En résumé

I'm an internally-focused team worker, that likes to enhance internal operations and communications, in hope to maximize the value delivered to customers.

I'm highly passionate about Enterprise collaboration, Knowledge management, and Business process management. with interest in Data science and Dashboards

Mes compétences :
Microsoft Visual Studio
Scrum
Agile PM
TOGAF 9.1
Corporate governance
ITIL
IT Strategy

Entreprises

  • TDM Group - IT Coordinator

    2018 - maintenant

  • Synopsys - IT Analyst - Intern

    Rungis Complexe 2015 - 2016 • Thesis topic “Virtual team mechanics, and Knowledge management systems”
    • Analytical: I was able to Identify knowledge and communication barriers in a virtual work environment by analyzing and mapping the current resources available for the engineers worldwide, and conducting face to face interviews with the employees
    • Resourceful: by Suggesting low cost solutions by reviewing multiple open source and commercial software suites, and matching it to the corporate’s needs
    • Social: a nice compliment I received on my last day, was an office colleague telling me that I have “brought a positive, friendly attitude to an otherwise strictly professional workplace”

  • SSSProcess - Software Engineer

    2010 - 2013 Jordan-based company partnered with SSSiT in Saudi Arabia, specialized in e-Solutions
    For government entities, most known for ``eMorasalat, C4CADAD''
    Software Engineer
    * Worked as QA on multiple projects, with highest ``bugs found''. ;
    * Responsible for the deployment and launch of the system in Taif University for 800+ users Taif, KSA ;
    * Lead the support team for ``go live'' phase for Ministry of Health (KSA)
    which handled 1000+ users across 3 buildings, and various off-site offices
    * Managed to deploy, train users, and launch the system by myself in the municipality of Qassim, KSA, for ~80 users ;
    * Managed to adapt the technical training material for the female section in Taif University, since due to social restrictions it had to be done virtually ;
    * Was sent to Saudi Industrial Development Fund's Project, after they suffered major setback due to software failure, managed to diagnose and solve the problem, and proceed to oversee the launch phase. ;
    * Other Projects I've worked on:
    * Royal Saudi Air force, January 2012 Riyadh, KSA ;
    * Her Majesty Queen Rania's Office, July 2012 Amman, JO

Formations

  • ESIEE Paris

    Noisy Le Grand 2014 - 2016 Masters Management of Technology

    Masters of Management of technology and information systems (MoTIS) Paris, FR
    • Cultural mindfulness, Leading multicultural teams, Product management, Strategy
    • Agile project management, solid team work on presentations.
    • Awarded with Distinction

  • Jordan University (Amman)

    Amman 2004 - 2010 Bachelor of Science

    • Technical and programming background. SQL, Oracle, C#, ASP.net, JavaScript, HTML, CSS

Réseau

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