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Al-aker/B-cake
- Operation Manager
2018 - maintenant
* Managing & Controlling day to day operation of Alaker and B-cake products.
* Managing 35 outlets inside Almeera Hypermarket
* Managing of sales fleet covering HORECA (5 Vehicles and 3 sales supervisor)
* Optimizing space utilization in warehouse, corridor and on the ramp with the latest resource available (Racking and Barcoding), Appropriate storing of the items according to the frequency of their movement.
* Manage a team of professionals and set their objectives. Furnishing performance appraisals and feedback to the higher Managements.
* Liaise with Sales team to ensure that products are cleared and delivered in timely manner in all Hypermarkets and outlets.
* Update Bakery Chef about the shortages and damages in the shipment.
* Conducting Perpetual Stock Counts in the Production hall to ensure Zero discrepancy in the Stocks.
* Schedule of drivers and vehicles.
* Ensure proper implementation of security systems.
* Making various management information reports of inventory.
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Napoli Bakery
- Bakery Production Manager
2016 - 2018
* Responded to customer and vendor inquiries.
* Performed internal audits to ensure quality and efficiency.
* Prepared daily production lists and tracked results.
* Greeted customers and handled phone and online orders.
* Developed updated production techniques to boost profits.
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Delicess Bakery
- Bakery Production Manager
2016 - 2016
* Initiated operations change to increase productivity
* Ensured implementation of health and sanitation procedures.
* Developed and implemented quality control standards.
* Ensured that manufacturing areas were kept clean
* Supervised the daily production of baked goods and ensured proper wrapping.
* Maintained log of equipment inspection dates and arranged for equipment repairs.
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The Bread Factory
- Bakery Production Manager
2015 - 2016
* Hired and trained baked goods production employees.
* Prepared weekly employee schedules and handled vacation and time off requests.
* Coordinated with vendors for larger orders and prepared invoices.
* Ensured availability of in-demand products by ordering sufficient supplies.
* Monitored overall productivity.
* Managed equipment to ensure maximizes efficiency.
* Inventoried available raw materials and supplies.
* Maintained employee payroll records.
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Modern Food Ingredients
- Operation Manager
2012 - 2015
* Play a significant role in long-term planning, including an initiative geared toward operational excellence.
* Oversee overall financial management, planning, systems and controls.
* Management of agency budget in coordination with the Executive Director.
* Development of individual program budgets
* Invoicing to funding sources, including calculation of completed units of service.
* Payroll management, including tabulation of accrued employee benefits.
* Disbursement of checks for agency expenses.
* Organization of fiscal documents.
* Regular meetings with Executive Director around fiscal planning.
* Supervise and coach office manager on a weekly basis.
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Carrefour Hypermarket
- Bakery and Pastry Manager
2006 - 2012
* Attends to costumer in queries and resolves all issues and problems.
* Manages and receives order for company and ensures sale according company quality standards.
* Prepares work guidelines in coordination with store coach and maintains record for all staffing budget and guidelines.
* Develops various merchandising programs and display products to increase profitability of store.
* Performs regular checks on inventory according to company policies and order supplies if required.
* Coordinates with the implementation of section merchandising, assortment and layout so as to maximize sales, customer satisfaction, appearance, image and range for costumers
* Administer selling and customer service activities and staff competence in this area, in order to optimize and sustain sales performance, profitability and customer satisfaction
* Ensures that all items displayed exhibit freshness at all times, regular check for expiry dates on all times and ensure that unsold products/items are removed from display area in a timely manner thus maintaining hygiene standards as per local norms
* Receives ingredients and other supplies for daily operation
* Ensures all bakery equipment and machinery is handled with the highest standards of safety and care
* Check and regulate the temperature of bakery chiller room
* Follow HACCP (hazard analysis critical control point) regulation as well safety regulation set by the store
* Implementation of standard management
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Maf-Carrefour Hypermarket
- Bakery and Pastry Supervisor
2005 - 2006
* Assist bakery manager in coaching, mentoring, and leading direct reports to accomplish goals of the departments financial plan and personal goals for each staff member
* Greet and provide assistance to customers. Model the Lund Food Holdings customer service standards at all times. and ensure that the departmental staff are doing the same
* Supervise department personnel to ensure satisfactory performance of all job functions and compliance with company policies, operating procedures and governmental regulations
* Evaluate product quality, selection, condition and merchandising throughout the department repeatedly throughout assigned shift to ensure that appropriate conditions are maintained.
* Monitor departments to ensure food safety requirements are adhered to including hand washing, temping, food storage and employee health, and taking action as needed to correct unsafe situations. Maintain a safe and secure environment, adhering to all safety, food safety, and security programs, guidelines and regulations.
* Maintain the physical facility utilizing internal and external resources to address and maintain building and equipment maintenance, security and safety
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National Oilfield Catering Company Tripoli
- International Cook & Baker
2002 - 2004
* Cooks various foods for the banquet area with emphasis on entrees and side vegetables and casseroles.
* Cooks for catering events
* Supervise and participate in the work of preparing a large volume of meats, vegetables, and other foods
* Consult with supervisor to determine best methods of preparation for individual food items
* Assist in planning menus and in devising means of using left-over foods
* Substitute Head Cook when needed
* Prepares special menus
* Inspects refrigerators and the work of other cooks to prevent food waste
* Supervises the cleaning for kitchen, storeroom, and refrigerators for hygiene purposes
* Performs related work as required
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Cargo Vessel Hokuyo lines
- Cook & Baker
2000 - 2001
* Preparing good nutritional meals for crews, clients, and employees of company.
* Plans menu, taking advantage of foods in season and local availability
* Maintains an adequate stock of provisions, while staying within budget if possible
* Responsible for order of all necessary galley provisions and keeping of records and accounts
* Preparing meals in quantities according to menu and number of persons to be served; crew size ranges from 7 to 50, with 12 being the norm
* Bakes bread and pastries from scratch and cuts meat
* Maintains galley and dining areas in a clean and sanitary manner
* Ensure that the refrigeration equipment is kept at the correct temperature for provisions stored in them
* Performs any other additional duties that may be required or assigned
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Rock-A1 Fine Dining Restaurant
- Cook
1999 - 2000
* Responsible in preparing of Continental and Various Foods
* Prepare special menus
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Marthas Plate Catering Services
- Cook
1998 - 1999
* Preparing of Western and Continental food
* Giving a significant assistance in planning menus, devising ways of using left-over foods, and determining quantities of foodstuffs required in preparing banquets and regular meals
* Can handled of the materials, methods, and equipment used in preparing food on a large scale
* Cook of a large variety of food recipes
* Follow of health hazards in food preparation and service, and of necessary precautionary measures
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J.H Cycling Station Restaurant
- Cook
1993 - 1998
* Preparing of Asians and all sizzling food.
* Cook various foods for the banquet area
* Cook for catered events
* Prepare special menus
