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Network for Electronic Transfers (Singapore)
- Senior Consultant
2015 - maintenant
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Network for Electronic Transfers (Singapore) Pte. Ltd.
- Senior SAP Basis Consultant
2015 - maintenant
* Responsibilities
* Installation of SAP Systems (ECC6 EHP7) ;
* Performed Oracle Upgrade - Oracle 10.x to Oracle 12.1 (Non-SAP system) ;
* Works with system owners to clean up their old system and issue resolution
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Wilmar Consultancy Services
- SAP Basis Consultant
2012 - 2015
Wilmar Consultancy Services (WCS Global) / Wilmar International
* Responsibilities ;
* Performs sizing for SAP Upgrade (from 4.7 to ECC6) ;
* HANA DB Installation and configuration ;
* Performs SAP installations - ERP, Portal, SolMan, MDM, Fiori, NW Gateway, NW 7.4, etc. ;
* SAP installation with HANA DB (Suite on HANA)
* SAP Router Installation and configuration ;
* Performs backup server configuration for SAP systems (Filesystem and Database) ;
* Performs backup checks for disaster recovery. ;
* Performs system refresh, system copies and system restores ;
* Performs SAP Upgrades - EHP Upgrades, Version Upgrades (4.7 to ECC6), SPS and SP upgrades, Kernel upgrades ;
* Performs Oracle upgrade (10G to 11G), patches (10.2.0.x, 11.2.0.x) and SAP Bundle Patching
* Setup SAP systems - Transport routes, client admin, SAP security, etc.
* Performs Solution Manager Setup and configuration: System Prep, Basic Config, Managed System Config, EWA activation, Technical and System Monitoring, SLRs, DVM, RCA.
* Performs DB Administration: table reorganization, tablespace extension, data file move, etc. ;
* Performs SAP Performance and Database tuning - SAP Memory, Parameter changes, oracle parameters, etc.
* HANA Administration (Basic) and connection to Solution Manager for Backup
* Performs transports, SAP Note implementation, etc. ;
* Makes sure that all systems are audit compliant. ;
* Performs Solution Manager Configuration for SAP PCoE (Service Desk, EWA, Monitoring).
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SAP Asia Pte. Ltd
- SAP Basis Consultant
2011 - 2012
* Responsibilities:
* Performs system installations - ECC6 EHP1, CRM 7 EHP1, SRM, SCM, Solution Manager 7.1, etc.
* Performs add-on installations - Industry specific, language installations, etc
* Performs system upgrades - Kernel upgrades, Support package upgrades, EHP upgrades, etc.
* Performs database patching and database upgrades - MSSQL and MaxDB
* Performs initial setup of Solution Manager 7.1 (System Preparation, Basic Configuration, Managed System Configuration)
* Activation of EWA Alert, System Monitoring, MOPz, Service Desk (Incident Management)
* Performs change activities - Transports, SAP tuning, database tuning, SAP notes application, etc.
* Provides level 2 and level 3 support within SAP.
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Sierra Solutions Pte. Ltd
- SAP Basis Consultant
2011 - 2011
* Responsibilities:
* Performs SAP Hardware sizing for potential customers. ;
* Installation of ERP systems and Solution Manager ;
* Migration of systems from one Virtual Machine to another (homogenous system copy) ;
* Database restore from backup.
* System restore/refresh (from backup) ;
* Provides support to different clients (includes but not limited to printer issues, transport issues, etc.)
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SAP
- Officer
Paris
2010 - 2011
* Responsibilities ;
* Performs SAP system installations (SolMan 7 with EHP1, Dialog Instance Installation, etc.)
* Performs SAP upgrades (Kernel upgrades, Support Package Stacks upgrades, EHP4 upgrade, etc.)
* Performs oracle patch upgrade (10.2.0.4 to 10.2.0.5) and apply SAP-Oracle bundle patches
* Central User Administration (CUA) setup. ;
* Performs SAP activities - Performance tuning. notes implementation, support package upgrades
* Performs database tuning (index creation, db parameter changes, etc.)
* Performs Solution Manager basic configuration - EWA reports, Maintenance Optimizer, Central System Monitoring, Service Level Reporting
* Generation of Security Optimization Self-Service ;
* Maintains optimum operation of the database and operating systems
* Performs day-to-day database and system administration support and troubleshooting.
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HP
- ITO Support Specialist
COURTABOEUF
2008 - 2010
* Responsibilities:
* Performs change activities - System refresh, parameter change, transport configuration, etc.
* Performs system upgrades - Kernel upgrade, support package upgrade, etc.
* Performs initial investigation and recommends solutions for L3's and customer's approval.
* Makes sure that all tickets regarding SAP Basis are accepted and resolved within agreed SLA.
* Troubleshoots SAP Basis issues of client systems. ;
* Performs health checks and system monitoring ;
* Account SPOC (Single Point of Contact) - Celesio Account ;
* Performs weekly KPI for the account.
* Manages the account together with local L3. ;
* Regularly updating the team of new processes/procedures specifically for the account. ;
* MAP Audit Core Team ;
* Responsible for updating and ensuring that ISMS controls are met and implemented by the whole tower (ITO tower)
* Makes sure that all documents in ITO sharepoints are ISO27001 compliant.
* Provides guidelines on how to make documents ISO compliant.
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HP
- Technology Consultant & Application Management
COURTABOEUF
2007 - 2008
* Responsibilities:
* Provide level 2 and 3 support to client regarding master data ;
* Data and system maintenance includes but not limited to:
* Work within the defined client's process to manage master data. ;
* Maintains the interface integrity between various systems (SAP R3, Siebel and legacy systems) to ensure systems capture the necessary information to remain accurate and functional.
* Makes sure that requests and tickets are completed within the specified SLA.
* Maintain a working knowledge of the interdependencies across all master data related processes. ;
* Participate in client's business initiatives and/or projects
* Work with client counterpart to ensure timely delivery of projects.
* Work with other teams to ensure data integrity. ;
* Ensure timely updates and communication with other teams and client counterpart(s).
* Responsible for monthly reports regarding routine requests of clients.
