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Robert ROBERT (UNGUREANU)

  • Coca-Cola HBC
  • Business Solutions & Systems Leader Commercial

Bucharest

En résumé

Experienced IT Business Partner professional serving as a trusted advisor as well as an architect of value constantly challenging the status quo, striving for a visible and measurable benefits from every digital solution implemented.
Ambitious and reliable with creative thinking and growth mindset focusing on identifying digital opportunities for business process excellence achieving true customer-centric innovation.

Entreprises

  • Coca-Cola HBC - Business Solutions & Systems Leader Commercial

    Informatique | Bucharest 2013 - 2021 Strategic partner for all related IT digital matters and projects - provide highly valued technical consulting level support and guidance through key IT initiatives.
    Implement and roll out new and existing business solutions to strengthen digital expansion and maturity.
    Facilitate and oversee the User Acceptance Test events by ensuring business SMEs are fully engaged and sign-off results
    Analyze and document the business impact on the service disruption reports and ensure the corrective actions are identified
    Manage the local project portfolio and facilitate measurement of business benefits on IT investments - prepare the business analysis and agree on business case with the involved parties.
    Participate in the IT annual budgeting and planning process (OpEx & CapEx) and IT spend control
  • Coca-Cola HBC - Commercial Business System Leader - Romania & Moldova

    Informatique | Bucharest/Zurich 2009 - 2013 Evaluates and realizes new system requirements - provide business system consulting to the country business functions (Commercial).
    Facilitate the preparation of country business case based on the CCHellenic global strategy as well as per local requirements.
    Coordinate and implement software upgrades – execute software maintenance activities and master data management
    Investigate and resolve user problems channeled via HelpDesk or equivalent to minimize disruption to business activity.
    Responsible for creation/changes in the end user documentation and system tasks to be documented as well as providing training to the end users
  • Coca-Cola Hellenic - Application Support Specialist - Romania & Moldova

    Informatique | Bucharest 2004 - 2009 Support business core applications - identify and resolve technical issues
    Document, escalate and follow up on system issues with Application Engineers
    Perform analyses on software application functionality and suggest improvements
    Identify users / key users training needs and organize and deliver training sessions
    Create and develop standard reports (daily / weekly / monthly) and ad-hoc reports for sales and distribution functions.

Formations

Réseau

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