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Sébastien VERBOIS

TOULOUSE

En résumé

Mes compétences :
Microsoft Word
Microsoft Excel
Audit
Customer care
Gestion de la relation client
Call Center
Customer Relations
Aviation industry
Adaptability
Team Spirit
Administrative support
Customer Support

Entreprises

  • Penelope Agency ( AIRBUS TRAINING CENTRE) - Administrative Assistant

    2015 - 2017 Administrative Assistant in the training Centre of Airbus.
    I worked in the Maintenance training support office.
    I was in charge to assist structure and maintenance instructors during their courses in Toulouse, Hamburg and Beijing. Accordingly with EASA Standard, I used to issue maintenance and structure certificates. I performed Welcome sessions (briefings in English explaining the facilities of the training centre of Airbus) for the trainees. I was in charge to assist the commercial team and to organize field trips for the traines on the assembly lines of Airbus. Archiving dossiers of courses, handling mails was a part of my job. I was succesfully audited by the quality department of Airbus and Authoritites of different countries.

  • Airbus Opération - Standardiste bilingue

    2004 - 2015 11 ans Pratique de L'Anglais Professionnel

    Toulouse Accueil Téléphonique

Formations

  • Adefi Formation

    Toulouse 2002 - 2004 Brevet de Technicien Supérieur ( BTS ACTION COMMERCIALE)

Réseau

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