Serge YAMADJITA NGUEABAYE

En résumé

Entreprises

• ECOBANK Ghana - Application Support

  maintenant

• Jetlink ghana limited - ENGINEUR EN RESAU INFORMATIQUE

  2014 - 2014 : Microsoft in Windows 8 and also Upgrade XP to Windows7,Java,ORACLE,CSS,JQUERI,PHP,PROJECT MANAGEMENT,HARDWARE,SOFWARE,NETWORKING

• TRAINING AND QUALIFICATIONS - Customer service

  2013 - 2013 TRAINING AND QUALIFICATIONS
  Best Western Hotel

• Eprocess International - Application support & Support

  2012 - 2012 Duties:
  * Support the company's affiliates across the group at Eprocess
  * Technology Project Manager. Responsible for the deployment, training and supporting of Ecobank Remittance platform. (Togo, Ghana, Benin, Nigeria, Kenya, Senegal, Chad, Mali, Tanzania, Uganda, Côte d'Ivoire).
  * Support Software Eprocess deployed applications utilized on the network
  * Java
  * My SQL Server
  * Oracle
  
  JETLINK GHANA LIMITED 2012 -Up to Day
  System Engineer
  Duties:
  * Make purchase recommendation for equipment and services.
  * Maintain network and workstation hardware and software on the network
  * Day to day helpdesk tasks carried out. ;
  * Configuring & troubleshooting client machines for Network and Mail Access.
  * Providing training & desktop support for clients and staff.
  * Maintenance & repairs of computers & associated gadgets.
  * Liaise with vendors in providing IT related services including
  * Supplies of IT related products ;
  * Provide service to customers' machines. ;
  * Perform Regular backup & restore of office files Installation, configuration and deployment of computers, printers and other network devices and Maintenance of all network and systems installations.
  * Documents network problems and resolution for future reference in remedy and Keep inventory of all network and system devices in the company.
  * Escalate unresolved issues to higher level for advice and further resolution
  * Report to my supervisor on daily, weekly and monthly maintenance and production progress.
  * Maintain network and workstation hardware and software on the network
  Day to day helpdesk tasks carried out.
  * Configuring & troubleshooting client machines for Network and Mail Access.
  * Providing training & desktop support for clients and staff.
  * Maintenance & repairs of computers & associated gadgets ;

• NETWORK GHANA LIMITED - IT Support Networking

  2010 - 2012 MOBILE TELECOMMUNICATION NETWORK GHANA LIMITED (MTN)
  Duties:
  Configuring and managing access Switches and Monitor network performance to ensure network availability to all system users and perform necessary maintenance to support network availability for 24/7.
  * Installation, configuration and deployment of computers, printers and other network devices and Maintenance of all network and systems installations.
  * Documents network problems and resolution for future reference in remedy and Keep inventory of all network and system devices in the company.
  * Escalate unresolved issues to higher level for advice and further resolution
  * Report to my supervisor on daily, weekly and monthly maintenance and production progress.
  * Maintain network and workstation hardware and software on the network
  * Day to day helpdesk tasks carried out. ;
  * Configuring & troubleshooting client machines for Network and Mail Access.
  * Providing training & desktop support for clients and staff.
  * Maintenance & repairs of computers & associated gadgets ;

• GDS Africa Ghana Limited - System Engineer

  2010 - 2010 Duties:
  * Day to day helpdesk tasks carried out. ;
  * Configuring & troubleshooting client machines for Network and Mail Access
  * Providing training & desktop support for clients and staff
  * Maintenance & repairs of computers & associated gadgets
  * Maintenance and Servicing of the Computers
  * Installing Projectors for Presentations
  * Configuring Laptop with Bit look key
  * BMC
  * Tabs
  * HIRS
  * Over scratch Application
  Backing up files on Data capture
  Customer Care Training how to communicate with customer

• Ministère de l'Intérieur - Assistant

  Paris 2004 - 2005 Ministry the interior of exterior (Chad) Hardware and Networking
  Duties:
  * Make purchase recommendation for equipment and services.
  * Maintain network and workstation hardware and software on the
  Network

• Ministry of Relation Exterior - Installation

  2004 - 2004 * Repairs on Client PC's
  * maintenance schedules ;

Formations

• Blue Crest College (Accra)

  Accra 2012 - 2013 DEGRREE IN INFORMATION TECHNOLOGIES

• NIIT (New Delhi)

  New Delhi 2009 - 2012 CERTIFIER IN NETWORK ENGINEERING

• National Institution Of Information Technology (Accra)

  Accra 2009 - 2011 HONOUR DIPLOME IN ADMINISTRATION DATA BASE

• Higher School Of Computer Electronic (Ndjamena)

  Ndjamena 2008 - 2009 HND

• Center Of Languages And Professional Studies (Accra)

  Accra 2008 - 2009 Professency

• Lycee Felixe (ATI)

  ATI 2003 - 2004 BAC ``D''

Réseau

• Innocent ZADI

• Raihana ABAKAR