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Sofia LAKROUNI

En résumé

I am willing to give it all and to never give up as it has been always part of my values and culture. I love challenges and the opportunity to express and develop my skills. I am more than ready to do my best and to bring up my company to achieve its ambitious goals, using my analytical skills and commitment to perform quality work.


Mes compétences :
Logistique

Entreprises

  • WOLVERINE - Credit controller

    2015 - maintenant ⦁ To ensure that customers pay amounts owed to the company on the due date, including the speedy resolutions of any queries or claims in liaison with the customer services team
    ⦁ To ensure compliance with the company credit policy, business processes
    ⦁ To review financial information, credit reports, customer pay history, etc. to recommend appropriate credit limits for assigned accounts
    ⦁ To allocate and bank all cash received into the business on a regular basis. Arranged for legal action on unpaid accounts
    ⦁ To maintain the customer master data
    ⦁ To gather quantifying data and generate reports to assist in collections and identifying problem areas.
    ⦁ To identify and recommend opportunities for improvement in existing procedures and processes consistent with company policies and procedures
    ⦁ To provide support and analysis for special projects, as needed
    ⦁ To perform other duties as required / assigned by manager
  • ROTHSCHILD BANKING GROUP /FAOS - Credit controller

    2015 - 2015 ⦁ Contact by phone or letter to inform them of an unpaid account
    ⦁ Explained the terms of sale, credit or contract conditions
    ⦁ Provided credit reports for clients
    ⦁ Advised people on how to pay the overdue account
    ⦁ Arranged payment of overdue accounts
    ⦁ Arranged for legal action on unpaid accounts
    ⦁ Arranged for businesses to receive the repossessed goods or the money owed
  • EMBRAER EXECUTIVE JET - Credit controller

    2013 - 2014 ⦁ Debt collection - via telephone, email, reminder letters, etc.
    ⦁ Invoicing disputes management
    ⦁ Monitored customers’ credit limits and accounts receivable
    ⦁ Liaison workshop towards Production/ Logistics/ Engineering/ Commercial department/
    ⦁ Weekly reports done & sent to customers & supervisor
    ⦁ Financial monthly closing
  • geodiswilson - Credit controller

    Levallois-Perret 2012 - 2013 ⦁ Risk assessing new clients.
    ⦁ Credit Analysis / Determine credit ceilings and deadlines
    ⦁ Setting and ensuring compliance with a corporate credit policy.
    ⦁ Debt collection - via telephone, email, reminder letters, etc.
    ⦁ Allocation of payments.
    ⦁ Account reconciliations.
    ⦁ Raising of invoices and credit notes.
    ⦁ Resolution of queries.
    ⦁ Responding to requests for information as required, and producing various reports.
    ⦁ Liaising with various internal staff including operational teams, legal advisor, etc.
    ⦁ Reduce DSO (Days of Sales Outstanding)
  • DSV LOGISTIQUE INTERNATIONNAL - Credit controller

    2010 - 2011 ⦁ Risk assessing new clients.
    ⦁ Credit Analysis / Determine credit ceilings and deadlines
    ⦁ Setting and ensuring compliance with a corporate credit policy.
    ⦁ Debt collection - via telephone, email, reminder letters, etc.
    ⦁ Allocation of payments.
    ⦁ Account reconciliations.
    ⦁ Raising of invoices and credit notes.
    ⦁ Resolution of queries.
    ⦁ Responding to requests for information as required, and producing various reports.
    ⦁ Liaising with various internal staff including operational teams, legal advisor, etc.
    ⦁ Reduce DSO (Days of Sales Outstanding)
  • SDV LOGISTIQUE INTERNATIOANLE - Credit controller

    2009 - 2010 ⦁ Managed over 500 customers internationally
    ⦁ Managed/Handled all customers invoices for freight services
    ⦁ Followed-up with customers on their payments
    ⦁ collected money and provided receipts
    ⦁ Verified that transactions complied with financial policies and procedures
    ⦁ Maintained listing of accounts receivable and payable
    ⦁ Monitored customers’ credit limits and accounts receivable
    ⦁ Managed invoice inquiries (quotation, vat incorrect, delivery timing, transport doc, weight incorrect….)
    ⦁ Organised and conducted meetings with local branches
  • Air France - Customer service

    Roissy CDG 2008 - 2009 ⦁ Take on and manage a client portfolio
    ⦁ Ensuring good relations with the clients during the processing and management of their purchase orders.
    (These are often not, straightforward and involve coordination between suppliers, freight forwarders, Go Teams, drop shipments, etc)
    ⦁ Determining the needs of the client, often AOG, and anticipating the arrival of the parts and how best to deal with the situation.
    ⦁ Ensuring the maintenance, 24/7, 365, of the AOG Service
    ⦁ Defining and managing the service indicators, ensuring that targets are met and performance maintained and improved.
  • GE Money Bank - La Défense (92) - Debt collector

    2008 - 2008 ⦁ Contact by phone or letter to inform customers of an unpaid account
    ⦁ Explained the terms of sale, credit or contract conditions
    ⦁ Provided credit reports for clients
    ⦁ Arranged payment of overdue accounts
    ⦁ Arranged for legal action on unpaid accounts (organised the repossession of goods secured by a hire purchase agreement in order to settle unpaid bills)
    ⦁ Arranged for businesses to receive the repossessed goods or the money owed
  • Air France - Customer service

    Roissy CDG 2007 - 2007 ⦁ Take on and manage a client portfolio
    ⦁ Ensuring good relations with the clients during the processing and management of their purchase orders.
    (These are often not, straightforward and involve coordination between suppliers, freight forwarders, Go Teams, drop shipments, etc)
    ⦁ Determining the needs of the client, often AOG, and anticipating the arrival of the parts and how best to deal with the situation.
    ⦁ Ensuring the maintenance, 24/7, 365, of the AOG Service
    ⦁ Defining and managing the service indicators, ensuring that targets are met and performance maintained and improved.

Formations

Pas de formation renseignée

Réseau

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